TenantAlert

View TenantAlert's background check services for your business. Includes info on TenantAlert and a complete review, as well as comparisons, pricing, and FAQs.

Updated on February 24th, 2022

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

TenantAlert is a tenant screening service that provides background checks for landlords and property managers. TenantAlert uses a nationwide database to search credit, criminal, eviction, and sex offender records, social security number fraud, and more.

Also Consider

MyRental

Rental screening in minutes, not days. Find out what you don't know.

Screen Today

4.5 billion records spanning 50+ years.

1,000,000+ users nationwide.

3,100+ counties covered.

Pricing:

Plan

Pricing

Basic

$24.95

Plus

$29.95

Pro

$39.95

Premier

$49.95

Review:

TenantAlert is a great tenant screening service that provides access to a nationwide database consisting of millions of records. Established in 1992 to help landlords and homeowners choose suitable tenants, TenantAlert offers both standard and advanced screenings, including terrorist alerts, SSN fraud checks, previous address history, and eviction history.

Pros:

  • TenantAlert is more affordable than its top competitors, TurboTenant and Experian.
  • The service offers excellent verification services, such as income and landlord background checks.
  • The company promises a 30-second turnaround time and minimal data entry.
  • TenantAlert also offers a $10,000 LeaseGuarantee coverage for lost rent, damages, and legal fees.
  • A free rental application is included with every screening report.
  • Landlords and property managers have access to international business reports.
  • TenantAlert provides Canadian credit reports and scores.

Cons:

  • TenantAlert's LeaseGuarantee coverage costs $299.00 per year.
  • The company does not provide the tenant's debt payment history.
  • Unlike some of its competitors, TenantAlert does not offer a mobile app.

Reputation:

TenantAlert is not BBB-accredited but the service has received three one-star reviews for its credit score feature. All three customers stated that the service had provided inaccurate credit scores which negatively impacted their chances of qualifying for a rental property.

We also found 615 customer reviews and recommendations on ShopperApproved, where the service received an average of 4.8 out of 5 stars. While most of the reviews were short and concise, the majority of customers complimented TenantAlert's great customer support and service.

At-a-Glance:

Feature

TenantAlert

Price

From $24.95 /screening.

Eviction history

Credit report

Nationwide criminal check

Previous address history

Landlord and income verification

Customer support

Telephone, live chat, email.

TenantAlert vs TurboTenant Comparison.
TenantAlert vs. TurboTenant:

TurboTenant is more costly than TenantAlert, with its single plan costing at least $20.00 more than TenantAlert's entry-level plan. TenantAlert does, however, offer a Premier package for $9.95 more than TurboTenant. For the extra cost, TenantAlert's plan includes checks missing from TurboTenant's plan, such as address history and terrorist alert.

TenantAlert vs. TurboTenant Comparison:

Offer

TenantAlert

TurboTenant

Price

From $24.95 /screening.

$45.00 /screening.

Eviction history

Credit report

Nationwide criminal check

Previous address history

x

Terrorist alert

x

SSN fraud check

x

Debt payment history

x

TenantAlert vs Tenant Tracks Comparison.
TenantAlert vs. Tenant Tracks:

TenantAlert and Tenant Tracks offer similar screening checks, including address history, criminal checks, and terrorist alerts. The two competitors are also similarly priced, with Tenant Tracks costing just $1.00 more than TenantAlert. However, Tenant Tracks does not provide landlord and income verification, a service included in TenantAlert's plan.

TenantAlert vs. Tenant Tracks Comparison:

Offer

TenantAlert

Tenant Tracks

Price

From $24.95 /screening.

From $25.99 /screening.

Eviction history

Credit report

Nationwide criminal check

Previous address history

Terrorist alert

SSN fraud check

Landlord and income verification

x

TenantAlert vs Experian Comparison.
TenantAlert vs. Experian:

Experian offers a very limited plan that is at least $10.00 more affordable than TenantAlert. With Experian's plan, users do have access to a comprehensive credit report and bankruptcies history. However, unlike TenantAlert, Experian does not check eviction history, criminal background, or fraud.

TenantAlert vs. Experian Comparison:

Offer

TenantAlert

Experian

Price

From $24.95 /screening.

From $14.95 /report.

Eviction history

x

Credit report

Nationwide criminal check

x

Previous address history

Terrorist alert

x

SSN fraud check

x

Bankruptcies

Key Information:

Legal Name

TenantAlert

Founding Date

Jan 01, 1992

Address

California

Number of Employees

99

Number of Customers

99

Email

info@tenantalert.com

Telephone

1 (866) 272-8400

Website

https://www.tenantalert.com/

FAQs:

What is TenantAlert's price range?

TenantAlert's pricing plans range from $24.95 to $49.95 per screening.

Does TenantAlert offer a free trial?

No, TenantAlert does not offer a free trial.

What is LeaseGuarantee?

LeaseGuarantee is a service offered by TenantAlert. LeaseGuarantee provides your business with coverage for rental losses, legal fees, and damages up to $10,000. There is an annual fee starting at $299.00.

Are there membership fees?

No, TenantAlert does not require membership fees.

How can I request a credit report with TenantAlert?

  1. Visit the pricing page and place an order.
  2. Enter the tenant’s name, email, and rental property address.
  3. Submit payment for the report or click “Bill My Applicant” to have your applicant pay.
  4. Once completed, the applicant will be sent an email where they can enter an online application, pay for the report, and approve the report.
  5. You’ll instantly receive a tenant screening report after this process.

Do I need written authorization from the tenant to run a tenant screening report?

No, you do not. The potential tenant will be emailed a link where they can approve the release of their credit report.

How can I get a credit report without providing my applicants email?

To do this, you will need to be underwritten by a credit bureau to get approved for instant access to credit reports. Underwriting may take up to five business days to set up and requires additional documents including driver’s license, phone bill, voided check, and rental applications.