Experian Connect

Learn more about Experian's tenant screening service. Includes info on Experian Connect, pricing information, competitor comparisons, and FAQs.

Updated on March 7th, 2022

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Experian Connect is a screening service by Experian that enables your potential tenants to safely share their credit reports with a landlord or property manager. With Experian Connect, tenants pay Experian directly for a detailed report, which landlords can access at no additional cost.

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4.5 billion records spanning 50+ years.

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3,100+ counties covered.

Pricing:

Experian Connect enables landlords to view potential tenants' credit reports and score for free. Your potential tenants can purchase their credit report and score for $14.95 from Experian Connect, and then give you access to view it for free for 30 days from the purchase date.

Review:

Experian Connect is a recognized credit screening service that assists landlords and property managers in selecting eligible renters. While the service isn't commonly utilized for tenant screening, landlords searching for a comprehensive credit report enjoy the business's comprehensive credit report options.

Pros:

  • Experian Connect offers access to an in-depth credit report and address history.
  • Compared to competitors, such as TenantMagic and Background Examine, Experian Connect is more affordable.
  • Landlords are not required to pay for the credit report produced by Experian Connect.
  • Experian Connect's credit report covers bankruptcies, fraud alerts, and collections.
  • Potential tenants' social security and account numbers are not displayed in their reports.
  • Before landlords can view a credit report, there is a three-step security system to follow.

Cons:

  • Experian Connect's screenings do not provide eviction history and a criminal check.
  • Landlords have to ask permission from potential renters to view the report for 30 days.
  • Experian's customer support is only available via telephone.

Reputation:

Experian is not BBB-accredited, and the company has not received customer reviews on the site. That said, we did find 47 reviews on Sitejabber that averaged 1.6 out of 5 stars. The majority of reviewers were disheartened by the poor customer service, with many complaining about misunderstandings and uninformed customer support agents.

At-a-Glance:

Feature

Experian Connect

Price

From $14.95 /report.

Eviction history

x

Credit report

Nationwide criminal check

x

Previous address history

Mobile app

Customer support

Telephone.

Experian vs Equifax Comparison.
Experian Connect vs. Equifax:

While Equifax and Experian Connect are primarily used for credit screening, the former has a partnership with Naborly that allows them to provide tenant screening services. Landlords may do a full credit check and have access to address history using Experian Connect's plan. However, Equifax offers a criminal check and access to past evictions.

Experian Connect vs. Equifax Comparison:

Offer

Experian Connect

Equifax

Price

From $14.95 /report.

From $25.00 /report.

Eviction history

x

Credit report

Nationwide criminal check

x

Previous address history

Bankruptcies

x

Employment verification

x

Rent to income ratio

x

Experian vs Background Examine Comparison.
Experian Connect vs. Background Examine:

Despite being the costly alternative, Background Examine offers the best value for money. Background Examine is at least $14,00 more than Experian Connect, but it gives you access to address and eviction history, a credit report, and criminal checks. Experian Connect, however, is low-cost and provides a credit score and report.

Experian Connect vs. Background Examine Comparison:

Offer

Experian Connect

Background Examine

Price

From $14.95 /report.

From $28.95 /screening.

Eviction history

x

Credit report

Nationwide criminal check

x

Previous address history

Bankruptcies

x

Landlord reference check

x

SSN address trace

x

Experian vs TenantMagic Comparison.
Experian Connect vs. TenantMagic:

TenantMagic is a tenant screening service that costs $22.55 more than Experian — a credit screening company that focuses on tenants' credit scores. However, Experian Connect is the more affordable option, and its plan includes screenings missing from TenantMagic's plan, such as bankruptcies and previous address history.

Experian Connect vs. TenantMagic Comparison:

Offer

Experian Connect

TenantMagic

Price

From $14.95 /report.

$37.50 /screening.

Eviction history

x

Credit report

Nationwide criminal check

x

Previous address history

x

Bankruptcies

x

Renter pay option

x

Online application

Key Information:

Legal Name

Experian

Founder

Brian Cassin

Founding Date

Jan 01, 1980

Address

475 Anton Blvd., Costa Mesa, CA 92626

Number of Employees

10001

Number of Customers

100000

Telephone

1 (888) 243-6951

Website

https://www.experian.com/

FAQs:

Can I trust Experian credit score?

Yes. Experian is a trusted and reputable company that provides detailed credit scores and reports.

Is Experian free?

No. While Experian does not reveal complete pricing on its website, renters must pay a fee of $14.95 to access their credit report for 30 days.

How much does Experian Connect tenant screening cost?

Potential tenants can purchase their credit report and score for $14.95 from Experian Connect, and then give you access to view it for free for 30 days from the purchase date.