Zumper Review

View Zumper's tenant screening service. Includes info on Zumper, pricing information, customer reviews, and FAQs.

Updated on January 13th, 2020

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Zumper provides free tenant screening services for landlords and real estate agents. Zumper's screening tool provides full TransUnion credit reports as well as nationwide criminal and eviction checks.

Pricing:

Zumper is free for landlords and real estate agents. Zumper charges potential applicants a base fee of $30.00 to generate and share their screening documents with you. You have the option of customizing your screening fee to any amount above $30.00. You will then be paid out the difference.

Zumper
Review:

Pros: Create your own application questions and screening fees.

Cons: Limited functionality using online portal.

Bottomline: Zumper provides a quick and easy way to screen potential tenants.

Key Information:

Legal Name

Zumper Inc.

Founder

Anthemos Georgiades

Founding Date

Jan 01, 2012

Address

49 Geary Street San Francisco, CA 94108

Number of Employees

200

Number of Customers

50000

Email

press@zumper.com

Telephone

1 (919) 998-6797

Website

https://www.zumper.com/

FAQ's

What is Zumper?

Zumper is a company that provides a free applicant screening tool for real estate agents and landlords. Zumper can also be used by tenants looking for available apartments, houses, rooms, or condos to rent.

Can I set my own screening fees?

Yes, Zumper charges tenants a base fee of $30.00 to generate screening documents. If you want to adjust the fee above $30.00, you will be paid out the difference.

How do I request documents from a prospective tenant?

You can request documents using the online dashboard or by entering the tenant's email address in your Zumper Pro account.

How long does it take to receive clearance documents?

Once your prospective tenant completes the report, your clearance documents will be sent to your account in a few minutes.

Who verifies the clearance documents?

All documents are verified by Experian.

Customer Reviews:

Meghan Christian

Reviewed: Jan 01, 2017

Source: BiggerPockets

I signed up for Zumper Pro thinking that it would be a useful way to screen my tenants credit and background check. I immediately had a possible tenant submit the application and needed info. They paid the money to get me the screening that I needed but when I went in to retrieve the document's it said that it could not "verify me" even though it recognized my login and password and all security questions. I called the "support number" and got a voicemail each time telling me to e-mail them with issues. When I e-mailed them I got a canned response that did not help me at all. I think this service may be a scam. My tenant paid for the reports but we have never gotten to access them. I had to pay another company for the same reports. DO NOT USE THIS ZUMPER PRO