TurboTenant
Learn about TurboTenant's property management services for businesses. Includes info on TurboTenant, free trials, pricing, customer reviews, and FAQs.
Updated on March 1st, 2022
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TurboTenant is a cloud-based property management solution that offers tenant screening capabilities. Ideal for landlords and property managers with 1-100 units, TurboTenant offers a range of features, such as online applications, marketing tools, tenant tracking, and online rent payment.
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Pricing for Landlords:
Plan | Pricing |
|---|---|
Applications & Screening | Free |
Collect Rent Online | Free |
Rental Advertising Tools | Free |
Rental Management | Free |
Pricing for Renters:
Plan | Pricing |
|---|---|
Applications & Screening Fee | $45.00 |
Online Rent Payments (Bank Transfer) | Free. |
Online Rent Payments (Credit/Debit Card) | 3.49% |
Renters Insurance | From $8.00 /mo. |
One-Time Purchases:
Plan | Pricing |
|---|---|
Electronic Signatures | $9.00 |
Lease Agreements | $29.00 |
Forms Pack | $99.00 |
Review:
TurboTenant is a property management service that offers standard tenant screening checks, including a credit report, criminal background check, and eviction history. While tenants are expected to pay for screenings, landlords are not liable for costs and have free access to TurboTenant's premium services, such as rental documents and estimates.
Pros:
- TurboTenant is completely free for landlords and agents.
- The platform offers a comprehensive credit report that includes a credit score, lines of credit, and credit inquiries.
- TurboTenant provides information on rental estimates, landlord-tenant laws, and rental industry statistics.
- The company offers rental management features to help automate processes, including lead tracking and state-specific leases.
- TurboTenant's screening checks are conducted through TransUnion.
- The platform offers free rental advertising to numerous property listing websites, including Zumper and RentPath.
Cons:
- Compared to top competitors, Tenant Tracks and AmerUSA, TurboTenant lacks robust screening checks.
- TurboTenant is one of the more costly screening services, which may ward off potential applicants.
- The platform is not suited for landlords and agents with more than 100 properties.
Reputation:
TurboTenant has a mixed online reputation, but many customers praise their informative guides and property management tools. While TurboTenant is not BBB-accredited, it did receive 42 reviews that average 3.67 out of 5 stars. The majority of reviewers complained about the influx of fraudulent rentals being advertised and the high screening costs.
We also found 94 reviews on Trustpilot, where TurboTenant garnered an average of 3.8 out of 5 stars. There were a handful of reviewers who complimented the platform's ease of use and excellent features. However, we found numerous reviewers that stated their accounts were blocked after payment.
At-a-Glance:
Feature | TurboTenant |
|---|---|
Price | $45.00 /screening. |
Eviction history | ✓ |
Credit report | ✓ |
Nationwide criminal check | ✓ |
Debt payment history | ✓ |
Renter pay option | ✓ |
Customer support | Email, chat, telephone. |
TurboTenant vs. Zumper:
Both TurboTenant and Zumper are missing key features compared to their competitors with each one offering just the basic background checks covering credit reports, eviction history, and criminal checks. In terms of price, TurboTenant is more expensive, charging $15.00 more than Zumper for the same features.
TurboTenant vs. Zumper Comparison:
Offer | TurboTenant | Zumper |
|---|---|---|
Price | $45.00 /screening. | $30.00 /screening. |
Eviction history | ✓ | ✓ |
Credit report | ✓ | ✓ |
Nationwide criminal check | ✓ | ✓ |
Previous address history | x | x |
Online applications | ✓ | ✓ |
Debt payment history | ✓ | x |
Terrorist alert | x | x |
TurboTenant vs. AmerUSA:
AmerUSA is a comprehensive platform that offers the best value for money, with its premium plan costing at least $16.00 less than TurboTenant's plan. For a more affordable price, AmerUSA's plan includes screenings missing from TurboTenant's service, including previous address history, terrorist alert, judgments and liens, and more.
TurboTenant vs. AmerUSA Comparison:
Offer | TurboTenant | AmerUSA |
|---|---|---|
Price | $45.00 /screening. | From $10.95 /report. |
Eviction history | ✓ | ✓ |
Credit report | ✓ | ✓ |
Nationwide criminal check | ✓ | ✓ |
Previous address history | x | ✓ |
Terrorist alert | x | ✓ |
Judgments and liens | x | ✓ |
Charge-offs, repossessions & foreclosures | x | ✓ |
TurboTenant vs. Tenant Tracks:
Between the two competitors, Tenant Tracks offers the best screening checks for a lower cost, with its entry-level plan costing at least $19.00 less than TurboTenant's plan. With Tenant Tracks, landlords have access to screenings missing from TurboTenant's plan, including terrorist reports, active fraud alerts, and previous address history.
TurboTenant vs. Tenant Tracks Comparison:
Offer | TurboTenant | Tenant Tracks |
|---|---|---|
Price | $45.00 /screening. | From $25.99 /screening. |
Eviction history | ✓ | ✓ |
Credit report | ✓ | ✓ |
Nationwide criminal check | ✓ | ✓ |
Alias name search | x | ✓ |
Previous address history | x | ✓ |
Terrorist report | x | ✓ |
Active fraud alert | x | ✓ |
Key Information:
Legal Name | TurboTenant, Inc. |
Founder | |
Founding Date | Jan 01, 2003 |
Address | 236 Linden St., Ste. B, Fort Collins, CO 80524 |
Number of Employees | 37 |
Number of Customers | 99 |
Website |
News & Activity:
Date | News or Activity |
|---|---|
December 02, 2021 | TurboTenant Releases Free Rent Reporting Feature Under New CEO. |
August 19, 2021 | TurboTenant Launches its Rental Market Data Center and a new Partnership with the NYU Furman Center |
FAQs:
Is TurboTenant a legit website?
Yes, TurboTenant is a legitimate property management company that was created in 2003.
What is TurboTenant used for?
TurboTenant is a property management service that also offers tenant screening services, tools and calculators, and forms and documents, among others.
Why is TurboTenant free?
Yes, TurboTenant is free for landlords and agents.
What is TurboTenant's price range?
TurboTenant is completely free for landlords. However, applicants can expect to pay an application fee of $35.00 — $45.00.
Is there a TurboTenant free trial?
No, TurboTenant does not offer a free trial. The platform is free for landlords and property managers.
Is TurboTenant a property listing website?
No, TurboTenant does not provide a general property or listing search on its website. However, landlords can advertise their property for free on more than a dozen property listing websites.
Why should I use TurboTenant?
- Easy to sign up and use.
- Completely free for landlords and property managers.
- Offers great property management features including marketing tools.
- You can screen tenants and receive credit reports for free.
How do I signup for TurboTenant?
Sign up for your free landlord account by filling out their sign up form.
How much does the tenant pay with TurboTenant?
As the landlord, you will have the opportunity to choose between 2 applications to offer your potential tenants:
- $35.00 application, which includes credit and criminal background checks.
- $45.00 application, which includes credit, criminal, and eviction history.
How would TurboTenant help me find a tenant?
TurboTenant sends your home listing to a number of top rental listing websites. In addition, it creates a professional website and flyers to help you showcase your rental properties.