TurboTenant

A detailed review of TurboTenant's property management and tenant screening software with pricing, comparisons to competitors, key information, and FAQs.

Updated on December 5th, 2022

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Updates:

Updated 21st of November 2022

We updated TurboTenant's review section and comparisons.

TurboTenant is a cloud-based property management solution that offers robust tenant screening, property accounting, and marketing capabilities. The platform is ideal for landlords and property managers with 1-100 units.

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At-a-Glance:

Feature

TurboTenant

Price

$11.58 /mo.

Free plan

Property accounting

Tenant screening

Maintenance requests

Renter's insurance

State-specific lease agreements

Property message boards

x

Live chat support

Review:

TurboTenant is a property management service that offers comprehensive tenant screening checks, including a credit report, criminal background check, and eviction history. While tenants are expected to pay for screenings, landlords are not liable for costs.

The platform's other standout features include listing syndication, tenant messaging, document management, and state-specific lease agreement. Thanks to its free plan and low starting price, TenantTurbo is more affordable than some of its competitors, such as RentRedi.

Pros:

  • Listings are syndicated to a variety of partner property websites, including Zumper and RentPath, for increased exposure.
  • Users benefit from a free plan that includes an unlimited number of properties.
  • TurboTenant is well-established and caters to more than 450,000 landlords and rental agents.
  • The property accounting tool includes income and expense tracking, transaction syncing, and financial reporting.
  • Residents can use the tenant mobile app to pay rent online, log maintenance requests, and message landlords with ease.
  • The platform offers a comprehensive tenant screening service, including credit reports, criminal records, and eviction history.
  • There are state-specific lease agreements available, as well as online rental application forms.
  • TurboTenant provides information on rental estimates, landlord-tenant laws, and rental industry statistics.
  • Other tools include lead tracking, document storage, e-signatures, renter's insurance, and automatic late fees.
  • There is live chat support, a help center, webinars, and informative blog posts available.

Cons:

  • Compared to top competitors, such as AmerUSA, TurboTenant lacks robust screening checks.
  • The platform is not well-suited to landlords and rental agents with more than 100 properties.
  • TurboTenant lacks property message boards and virtual showing tools.
  • With the free plan, users are charged additional fees for several services, such as e-signatures and lease addendums.

Reputation:

TurboTenant has a B rating on Better Business Bureau and it has more than 30 reviews that average 1.33 out of 5 stars. The majority of reviewers complained about the influx of fraudulent rentals being advertised and the high tenant screening costs.

On Trustpilot, the platform has a 3.5-star rating based on more than 160 reviews. A handful of reviewers complimented the platform's ease of use and excellent features, while numerous reviewers were disappointed with its limited lead tracking tools and unresponsive customer support.

Pricing:

Plan

Pricing

Free*

Free.

Premium

$11.58 /mo or $139.00 /yr.

*With the free plan, users are charged additional fees for various services, including e-signatures and lease addendums.

TurboTenant vs. Zumper Comparison.
TurboTenant vs. Zumper:

Both TurboTenant and Zumper offer comprehensive tenant screening tools, as well as online rent payments and listing advertising. While TurboTenant has a fee plan and paid plan for $11.58 per month, users need to contact Zumper for a custom quote. TurboTenant also features expense tracking and state-specific leases, which Zumper lacks.

TurboTenant vs. Zumper Comparison:

Feature

TurboTenant

Zumper

Price

$11.58 /mo.

Contact for quote.

Free plan

x

Tenant screening

Financial reporting

x

Listing syndication

Mobile app

Customer support

Email, phone, and live chat.

Email and phone.

TurboTenant vs. AmerUSA Comparison.
TurboTenant vs. AmerUSA:

TurboTenant and AmerUSA both offer comprehensive tenant screening services, with credit reports, eviction history, and criminal records. However, TurboTenant is the more feature-rich choice for users in search of additional property management tools, such as online rent payments and listing advertising.

TurboTenant vs. AmerUSA Comparison:

Feature

TurboTenant

AmerUSA

Price

$11.58 /mo.

From $10.95 /tenant screening report.

Free plan

x

Nationwide criminal checks

Property accounting

x

Lease creation options

Listing syndication

x

Customer support

Email, phone, and live chat.

Email and phone.

TurboTenant vs. Stessa
TurboTenant vs. Stessa:

Like TurboTenant, Stessa features robust property accounting and rental application management tools. While TurboTenant has a free plan and a paid plan for $11.58 per month, Stessa is completely free to use, making it the better option for users on a tight budget. However, only TurboTenant offers state-specific lease agreements.

TurboTenant vs. Stessa Comparison:

Feature

TurboTenant

Stessa

Price

$11.58 /mo.

Free.

Free plan

Tenant screening

Income and expense tracking

State-specific leases

x

Mobile app

Customer support

Email, phone, and live chat.

Email, phone, and live chat.

Key Information:

Legal Name

TurboTenant, Inc.

Founder

Sarnen Steinbarth

Founding Date

Jan 01, 2003

Address

320 E. Vine Dr., Ste. 307, Fort Collins, CO 80524

Number of Employees

50

Number of Customers

450000

Email

hello@turbotenant.com

Telephone

1 (719) 966-7368

Website

https://www.turbotenant.com/

FAQs:

What is TurboTenant used for?

TurboTenant is a property management service that offers comprehensive tenant screening services, property accounting, state-specific lease agreements, tenant messaging tools, and more.

What does TurboTenant cost?

TurboTenant has a free plan and charges $11.58 per month for its Premium plan.

Is TurboTenant a legit website?

Yes, TurboTenant is a legitimate property management company that was founded in 2003.

Does TurboTenant do credit checks?

Yes, TurboTenant's industry-leading tenant screening process includes criminal reports and a thorough credit report via its integration with TransUnion

Does TurboTenant offer property searches?

Yes, users can search for properties via the platform's renter portal.

What are some alternatives to TurboTenant?