Salesboom

A detailed review of Salesboom's CRM software with pricing, comparisons to competitors, key information, and FAQs.

Updated on December 29th, 2022

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Updates:

Updated 28th of December 2022

We updated the review section and added comparisons to Salesboom's top competitors.

Salesboom is cloud-based CRM software that helps businesses streamline sales activities, optimize customer service, and collaborate with team members efficiently. The platform offers a variety of plans and free trials to suit individual user needs.

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At-a-Glance:

Feature

Salesboom

Price

From $14.00 /user /mo.

Free trial

Customizable workflows

Event and document management

Team collaboration

Case and incident management

Self-service portal

Live chat support

Review:

Salesboom provides users with comprehensive and user-friendly solutions to efficiently manage customer relationships and sales activities. The platform is built for industry-specific needs and is ideal for companies to customize their workflows, optimize marketing campaigns, and enhance business performance.

The software's plans are tiered to suit different user needs and include a free trial. Each plan also features easy setup, live training, and online chat support for optimal customer service.

Pros:

  • Users can create customized workflows and set up automated tasks for maximum flexibility and efficiency.
  • The platform's plans feature a free 7-day or 30-day trial.
  • The marketing automation tools include campaign management, auto-response emails, and drip marketing.
  • Companies can set up an incident management function and a comprehensive user knowledge base for efficient customer service.
  • The software integrates with a wide range of third-party email, social, accounting, and collaboration platforms.
  • Users from the U.S., Canada, and the EU can make use of the software.
  • There are custom reporting and analytics tools available.
  • The platform provides live one-on-one client training, as well as 24/7 phone support.
  • Other services include data storage, lead routing, mobile access, self-service portals, and HR policy tracking.

Cons:

  • The platform does not offer a free plan; only limited free trials are available.
  • Only the costlier plans include drip marketing, inventory management, and a self-service portal.

Reputation:

On G2, Salesboom has a 4.5-star rating based on more than 20 reviews. The majority of users praised its user-friendly interface, customer communication tools, and robust integration capabilities. However, some reviewers noted that the software does not support multiple languages and there is a fairly steep learning curve.

On TrustRadius, two users gave the platform an 8.5-star rating, citing good sales forecasting and customization tools as highlights. Two users on Sitejabber gave the site a 5-star rating and noted its ease of use and affordability.

Pricing:

Plan

Monthly Pricing

Team

$14.00 /user.

Professional

$45.00 /user.

Enterprise

$95.00 /user.

Salesboom vs. Salesforce
Salesboom vs. Salesforce:

Salesboom and Salesforce both offer robust customization options, team collaboration, lead management, and mobile access. While Salesboom's pricing starts at $14.00 per user per month, Salesforce's plans start at €25.00 per month. Of the two, Salesforce stands out with multilingual support and API access.

Salesboom vs. Salesforce Comparison:

Feature

Salesboom

Salesforce

Price

From $14.00 /user /mo.

From €25.00 /mo.

Free trial

Case management

Multilingual support

x

Customer knowledge base

Drip marketing

Customer support

Phone, email, and live chat.

Phone, email, and live chat.

Salesboom vs. OneUp
Salesboom vs. OneUp:

While Salesboom is dedicated CRM software, OneUp provides an all-in-one business management solution, including CRM tools. Compared to OneUp, Salesboom features a wider variety of CRM services, including drip marketing and case management. Salesboom's pricing starts at $14.00 per user per month, while OneUp charges $9.00 for its self plan.

Salesboom vs. OneUp Comparison:

Feature

Salesboom

OneUp

Price

From $14.00 /user /mo.

From $9.00 /mo.

Free trial

Lead tracking

Team collaboration

Drip marketing

x

Workflow management

x

Customer support

Phone, email, and live chat.

Phone, email, and live chat.

Salesboom vs. Agile CRM
Salesboom vs. Agile CRM:

Salesboom and Agile CRM both offer robust third-party integrations, email tracking, and a customer knowledge base. However, Salesboom stands out with more comprehensive case management and performance analytics tools. Salesboom and Agile CRM have a similar starting price for their paid plans, but only the latter offers a free plan.

Salesboom vs. Agile CRM Comparison:

Feature

Salesboom

Agile CRM

Price

From $14.00 /user /mo.

From $14.99 /user /mo.

Free plan

Limited free trial only.

Lead tracking

Email templates

Drip marketing

x

Team collaboration

x

Customer support

Phone, email, and live chat.

Phone, email, and live chat.

Key Information:

Legal Name

Salesboom.com Inc.

Founder

Troy Muise

Founding Date

Jan 01, 2002

Address

1545 Birmingham St., Ste. 202, Halifax, Nova Scotia B3J 2J6 Canada

Number of Employees

31

Number of Customers

3500

Email

info@salesboom.com

Telephone

1 (855) 229-2043

Website

https://www.salesboom.com/

FAQs:

What is Salesboom?

Salesboom is cloud-based CRM software that helps businesses of all sizes automate workflows, streamline customer service operations, and optimize sales processes.

How much does Salesboom cost?

Salesboom's pricing ranges between $14.00 and $95.00 per user per month.

Is there a Salesboom free trial?

Yes, Salesboom offers a free trial for each of their plans.

Where is Salesboom located?

Salesboom is based in Nova Scotia, Canada.