Miva

Review:

Miva provides mid-sized and enterprise businesses with powerful, easy-to-use e-commerce solutions built to drive online sales and increase revenue. Used by more than 6,000 companies globally, the platform's standout features include complex inventory management, large-scale cataloging, custom B2B pricing tools, and various third-party integrations.

While Miva is a valuable resource for users with advanced and high-volume e-commerce needs, the software's pricing is not readily available on its website, making it difficult to gauge its pricing. There is also no free trial available.

Pros:

• Users can request a free demo of the software for additional product information.
• Miva primarily caters to mid-sized and enterprise businesses with complex e-commerce needs.
• The platform allows users to sell both B2B and DTC products from their online stores.
• The software integrates with a wide variety of third-party shipping, ERP, tax, accounting, inventory, and marketing apps.
• Users can build attractive online storefronts with responsive themes, branding kits, and interactive product visualizers.
• Miva features high-volume order processing, global redundancies, and cloud-based hosting capabilities.
• Other tools include large-scale cataloging, automated subscriptions, shopping cart recovery, and live inventory visibility.
• There is 24/7 U.S.-based phone support, as well as global email and live chat support capabilities.

Cons:

• Miva's pricing is not readily available on its website.
• There is no free trial of the software.
• The platform lacks advanced SEO tools.
• Unlike some competitors, the software does not support multiple languages.

Reputation:

On G2, Miva has a 4.4-star rating based on more than 170 reviews. Many users cited highly scalable tools and great customer service as highlights, while one user noted that its product catalog management tool is clunky. On Sitejabber, a handful of reviewers gave the software a 3.8-star rating, praising its flexibility.

On TrustRadius, Miva has a 3.8-star rating based on more than 20 reviews, with the majority of users noting their satisfaction with its customer service and clean interface. However, on Yelp, two users gave the site a 1-star rating, citing costly packages as a downfall.