iVend POS

iVend POS is a retail POS software platform for cloud-based retail management. It features software modules for POS, mobile POS, customer loyalty programs, e-commerce, and retail reporting and analytics.

Review:

iVend POS is an all-in-one POS system that is the core of the iVend Retail management suite. It is suitable for brick-and-mortar stores and is available on terminal and mobile devices. It also facilitates multi-store, multi-user, and e-commerce shopping. Retailers can also use the customizable UI to reflect the retail brand across all shopping channels.

Highlights:

iVend POS works seamlessly with the rest of the iVend Retail management suite and allows for centralized management of inventory, customer profiles, and configurations. It works on touchscreens or with keyboards, on iOS, Android, or PC, online or offline, and can be connected to the latest hardware.

Shortcomings:

iVend POS is a Windows OS based software that runs on Microsoft using the Microsoft SQL Server database. iVend POS does not provide any POS hardware but it does integrate with third-party POS hardware.

Reputation:

Capterra has gathered 16 customer reviews for iVend Retail with an average rating of 4.1 out of 5. Positive customer reviews have centered on the ease of use, the detailed features, the useful dashboards and reports, and the easy integrations. Negative customer reviews have centered on difficulties in using the add-on development and some technical bugs.

Pricing:

iVend POS does not disclose pricing on its website but, according to our research, their pricing starts at $160.00 per month with a free version available. You can contact the company to request a demo.

iVend Retail integrates with a range of third-party solutions for Hardware, Payment Processing, Marketing, Data Security, Operations, CRM, and ERP needs.

iVend Retail Solutions:

iVend Cloud:

iVend Cloud is a cloud-based software that offers the full capabilities of iVend Retail, the enterprise level, omnichannel retail management suite. iVend Cloud offers users a complete overview of their operations across the chain of retail stores from any internet browser. It includes hardware and infrastructure to support back-office operations.

iVend Cloud is designed for expansion, streamlining operations, increasing speed to market, and scalability. It features complete retail management with POS, mPOS, e-commerce, loyalty, digital passes, and reporting and analytics software modules.

iVend Enterprise:

iVend Enterprise is an integrated, omnichannel retail solution that acts as a central data hub for the retail ecosystem comprised of iVend POS, iVend Mobile, iVend eCommerce, iVend Loyalty, iVend Passes, and iVend Reporting and Analytics. These modules are designed to work together and iVend Enterprise ensures the operational efficiency for the full iVend suite.

Store owners will have access to operations management from the head office and can replicate information across the entire retail estate. iVend Enterprise will also collate transactions to provide stock and customer insights.

iVend Mobile POS:

iVend's mobile POS system is compatible with Android and iOS devices and provides access to all the core point of sale and customer service functionality of iVend POS. It can also serve as an omnichannel retailer with access to mPOS, inventory visibility, sales data, product availability, customer history, promotions, loyalty points, e-commerce sales integration, and wireless payments.

iVend Loyalty:

iVend Loyalty offers a flexible points and rewards management application. Loyalty points are available both digitally and on a card, can be accrued by points, visits, or purchases, and are redeemable across channels for rewards of the retailer's choice, such as discounts or gift items.

iVend Loyalty features customer shopping histories, mobile notifications, digital coupons, and reward points. iVend Loyalty is available as a stand-alone product that can integrate with any retail application, or it can be used as part of the iVend Retail suite.

iVend Digital Passes:

iVend Digital Passes is a cloud-based module for mobile marketing that sends passes that can be stored in a digital wallet on a smartphone. These digital passes can then be redeemed at any point of sale.

Digital Passes include loyalty cards, coupons, tickets, gift cards, membership cards, sales updates, offers, and geolocation-specific communications. iVend Digital Passes is available for Android and iOS and integrates with the iVend Retail management suite. It can also be used with any existing POS system via iVend's open APIs.

iVend Reporting and Analytics:

iVend Reporting and Analytics provides business intelligence reports for your enterprise through seamless integrations with the iVend Retail management suite and iVend Enterprise. iVend Reporting and Analytics offers both customizable reports and over 50 pre-built reports with at-a-glance and more detailed views of your retail KPIs. Your reports can also be viewed from any Android or iOS device.

Available reports include:

• Sales (by channel, store, sales associate, and transaction).
• Margins and Promotions.
• Products and product groups.
• Basket and affinity analysis.
• Inventory consumption and status.
• Customers and customer segments.
• Payment methods and trends.
• Loss prevention alerts.
• Analysis by attributes.

iVend Optical:

iVend Optical is designed specifically for retail optical shops, optometry practices, retail sunglass stores, and ophthalmology clinics. The easy to use tools help optical retailers to manage optical POS, frame and contact lens inventory, and business development activities. The software is intuitive and can be used by non-technical staff, allowing owners to view product and store performance, schedule and manage appointments with notifications, and distribute targeted customer promotions.

iVend Optical features:

• Optical Reports.
• POS.
• Patient Communications.
• Inventory Management.
• Lens Treatment Mapping Matrix.
• Simple Reordering Processes.
• Tray Management and Fulfillment.

iVend Extensibility:

iVend Extensibility is an add-on framework that allows users to create new capabilities or expand capabilities to handle other functions without rewriting code or changing the basic architecture. Any changes made on the enterprise level are then sent out to the entire retail landscape.

Retailers can use iVend Extensibility for:

• Appointment scheduling.
• Rental and repair functionality.
• Optical and hospitality modules.
• Sales attribute pop-up screens for marketing information.
• Car wash add-on.
• Embedded alcohol ID verification at a liquor store POS.
• Account splitting payments.
• Volume discount windows.