Expensify Reviews

Learn about Expensify with comparisons to ZipBooks and Harvest, pricing information, customer reviews, and FAQs.

Updated on June 21st, 2020

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Expensify is a receipt and expense tracking app and can be used for small business accounting, but it is not a full accounting platform. Suitable for personal and business use, the software offers a range of features including credit card import, GPS mileage tracking, receipt integrations, and unlimited receipt scanning.

Updates:

Updated 19th of June 2020

We have added a press release in our News & Activities section on Expensify's new product, Concierge Travel. We have also added details on this product to our section titled "Included in the Expensify Product."

Updated 2nd of March 2020

We have added extra information about Expensify, including packages, features, products, and comparisons with top accounting competitors.

Updated 14th of January 2020

We have included news about a new product release and included a news article about this release in our News & Activity section.

Pros and Cons:

Pros

  • Free trial and plan.
  • Clean, user-friendly interface.
  • Offers a good range of third-party integrations, including accounting and billing.
  • Custom automation.
  • Integration with financial institutions, credit cards, and other payment methods.

Cons

  • Steep learning curve.
  • Limited support options.
  • Customer reviews have reported poor customer support.

Review:

Expensify is an excellent expense tracking app for individual users as well as medium to large-sized companies with strong workflow management and a nice range of third-party integrations. Expensify is great for automating the expense tracking process wherever possible. It can be used for accounting but it is not a full accounting platform.

Highlights:

Expensify offers a free 7-day trial, as well as a free plan for up to 5 SmartScans a month. The paid plans are flexible and suit a variety of budgets and company needs. Expensify's receipt capturing function is simple to use and its ability to interpret text on a scanned receipt allows users to capture data in just about any way imaginable. Furthermore, Expensify's user interface is simple and easy to understand.

Shortcomings:

The depth of features offered by Expensify does initially involve a steep learning curve, but the simplicity of the UI means that the learning curve does not last long. However, Expensify only offers email and phone support and customers have reported that customer support is very slow to respond and are generally unhelpful.

Reputation:

Expensify is not accredited with the Better Business Bureau but it does have a D+ rating. BBB has only received one customer complaint about Expensify, in which the customer stated that, despite loving the product, they are frustrated by the lack of customer support. This customer says that the live chat function is not sufficient for the complex question they want to be answered.

On the other hand, both SoftwareAdvice and GetApp have gathered 719 customer reviews with an average rating of 4.46 out of 5 stars. Customers have praised the simplicity of the app, its ease-of-use, and the great functionality of the mobile app. Other customers, however, have stated that the customer support is very limited and poor.

At a Glance:

Reporting and analysis

Yes, expense reporting.

Automation

Yes.

Automatic updates

No.

Customization

Yes, users can customize the amount of automation they want.

Mobile compatibility

Yes, iOS and Android.

Interoperability

Limited, expense tracking is used for financial reports.

Security

PCI compliance.

Industries:

Expensify's automated expense management is particularly useful for the following industries:

  • Accounting.
  • Educational Organizations.
  • Food and Beverage.
  • Health and Wellness.
  • Media and Entertainment.
  • Nonprofits.
  • Professional Services.
  • Retail.
  • Sports.
  • Startups and Tech.

Pricing:

Plan Name

Monthly Pricing

Annual Pricing

Track

$4.99

N/A.

Submit

$4.99

N/A.

Collect

$10.00 /user.

$5.00 /user /mo.

Control

$18.00 /user.

$9.00 /user /mo.

Expensify Packages:

Expensify offers four paid packages, but they do also offer basic functionality with up to 5 SmartScans a month free for individuals. Expensify's four paid packages are best suited for different functions and the Collect and Control packages differ from the Track and Submit packages in that they are designed for groups, rather than individuals. However, all the packages do offer the same basic features.

Track Package:

The Track package is for individuals and sole proprietors who need to track mileage and receipts for tax returns or personal expense purposes. It offers individual-needs features such as unlimited SmartScans, automatic mileage tracking, and auto-categorization of expenses. The Track package also features tax tracking and receipt integrations, but only integrates with two travel apps, Uber and Lyft.

Submit Package:

The Submit package is ideal for individual employees and small business owners who need to send receipts to their managers or accountants. It offers all of the features found in the Track package, as well as auto-submission of reports for reimbursement and submission of receipts to anyone.

Collect Package:

The Collect package is designed for automated receipt collection or reimbursement to simplify accounting and bookkeeping. It offers all the features from the Track and Submit packages, including auto-export to integrated accounting software and a free Expensify card with auto-reconciliation.

The Collect package also features complete visibility for admins, expense approval, and vacation delegation. Users will also benefit from guided reviews and auditor access for compliance purposes as well as integrations with most of Expensify's travel, accounting, HR, and tax third-parties.

Control Package:

The Control package is designed for companies that need to manage their expenses through expense reporting, card management, approvals, and reimbursements. The Control package offers all the features found in the first three packages, including the management of corporate cards and multi-level approval workflows.

Users will also enjoy features such as custom approvals, expense rules, custom export options, custom fields, accounting codes, and single sign-ons for employees. The Control package offers the same compliance features as the Collect package but includes Concierge DoubleCheck. The Control package also gives users access to Expensify's full list of third-party integrations.

Packages:

Track

Submit

Collect

Control

Best for individuals and sole proprietors.

Best for individual employees and small business owners.

Best for any group.

Best for companies.

Designed for tracking mileage and receipts for tax returns or personal expenses.

Designed for sending receipts to managers or accountants.

Designed for automated receipt collection or reimbursement.

Designed for expense reporting, card management, approvals, and reimbursements.

Free for 5 SmartScans a month.

Free for 5 SmartScans a month.

No free version.

No free version.

No audit and compliance features.

No audit and compliance features.

Includes audit and compliance features.

Includes audit and compliance features.

Includes receipt, Uber, and Lyft integrations.

Includes receipt, Uber, and Lyft integrations.

Includes receipt integrations and some travel, accounting, HR, and tax integrations.

Includes all receipt, travel, accounting, HR, practice management, and tax integrations.

New Product Release:

Expensify has just released a new corporate card which is an extension of the Expensify app, is 100% free with no fees, penalties, or personal liabilities, and syncs all transactions with your real-time expense report.

When employees swipe the Expensify card, the transactions immediately appear in the Expensify app, meaning that your employees will not need to SmartScan any receipts for your business to keep track of expenses. The card will also automatically turn off after a certain amount of unapproved expenses has been reached until the accumulated expenses have been approved.

The Expensify corporate card is unique in that for every swipe, Expensify donates 10% of the transaction fee to Expensify.org, a newly created charitable organization. The funds are then donated to various charitable causes.

Expensify vs. ZipBooks
Expensify vs. ZipBooks:

Expensify focuses on expense tracking and pre-accounting expense reports rather than robust accounting features. While Expensify does offer integrations with accounting platforms, it is only on their paid plans. Conversely, ZipBooks offers expense tracking as well as invoicing, payment acceptance, and bookkeeping features in their free package.

Expensify vs. ZipBooks Comparison:

Offer

Expensify

ZipBooks

Free Plan Limits

Free for up to 5 SmartScans a month.

Starter Package.

Paid Plans Starting Price

$4.99 /mo.

$15.00 /mo.

Paid Plans Highest Price

$18.00 /user /mo.

Custom pricing.

Free Plan Accounting Features

Preaccounting.

Basic reports and bookkeeping.

Expensify vs. Harvest
Expensify vs. Harvest:

Expensify and Harvest are similar platforms with their lack of in-depth accounting features, except that Expensify focuses on expense tracking while Harvest focuses on time tracking. Expensify does track taxes, which Harvest does not, but Harvest’s free plan offers more access to features and a much wider range of integrations.

Expensify vs. Harvest Comparison:

Offer

Expensify

Harvest

Free Plan Limits

Free for up to 5 SmartScans a month.

Free for 1 person and 2 projects.

Paid Plans Starting Price

$4.99 /mo.

$12.00 /person /mo.

Paid Plans Highest Price

$18.00 /user /mo.

$12.00 /person /mo.

Free Plan Accounting Features

Preaccounting.

Basic expense and payments tracking.

Have a look at our article on the best free accounting software providers to view a full comparison between Expensify, ZipBooks, and Harvest.

Included in the Expensify Product:

Expenses:

  • One-click receipt scanning.
  • Next-day reimbursement.
  • Automatic approval workflows.
  • Automatic account syncing.

Expensify Card:

  • Daily settlement.
  • Smart Limits setting.
  • eReceipt coverage.
  • Real-time compliance.
  • 100% free.
  • Unbreakable connection with the Expensify app.
  • Easy sign-up.

Travel:

  • Corporate travel management with integrations with third-party travel platforms.
  • Comprehensive, consolidated reporting.
  • Control spend and leakage with Managed Open Booking.
  • Automated travel and expense reporting using third-party integrations.
  • Route business ride receipts into Expensify.

Concierge Travel:

  • Free emergency services.
  • Real-time updates regarding COVID-19 restrictions.
  • Easily manage trips.
  • A virtual travel assistant manages trip details.
  • Comes free with the Expensify Card.

Mobile App:

  • SmartScan.
  • Inbox for tasks that are holding up reimbursement, such as approving reports and fixing expense violations, and for inviting teammates.
  • Real-time travel notifications.
  • Automatic mileage tracking.
  • Global currency and tax support and compatibility.
  • Offline mode for remote sessions.

Concierge DoubleCheck for Audit and Compliance:

  • AI-powered receipt auditing for detecting duplicates, ensuring accurate exchange rates, and confirming transactions.
  • Prevents accidental fraud and audits transactions for duplicates.
  • Verifies employee-entered information is accurate.
  • Points out risky expenses for manual oversight.
  • Automates company card reconciliation with the Reconciliation Dashboard.

Applicant Reimbursement:

  • Invite candidates to join your company's policy and Expensify automates the expense management process.
  • Next-day reimbursement for applicants after their interviews.
  • Add applicants' emails to your company's candidate policy so they receive an invite to set up an account.
  • Automatically extract data from applicants' receipts to create expense reports for reimbursement.

Preaccounting:

Digitize and collect your receipts to be categorized and organized for tax season. Expensify helps users to collect and organize their expense data into easily read reports that make it easier to file taxes and returns.

Key Features:

Feature

Description

Unlimited receipt scanning.

Take pictures of receipts and Expensify transcribes the data and stores it as long as needed.

Credit card import.

Import personal and business card transactions into Expensify for automatic receipt merging and coding.

Corporate card reconciliation.

Use the real-time reconciliation dashboard to confirm statement amounts, review unsubmitted expenses, and manage corporate spend.

Next-day reimbursement.

Reimburse expense reports the next day.

Multi-level approval workflows.

Create approval workflows for increased employee-spend oversight.

Receipt integrations.

Connect to third-party apps such as Uber, Lyft, and HotelTonight for automatic receipt import and transcription.

Mileage tracking.

Use GPS tracking in the Expensify mobile app to automatically log mileage and track tax on Distance expenses.

PCI compliance.

Banking data is compliant with Privacy Shield and GDPR requirements.

Configurable policy rules.

Set policy rules and Expensify automatically enforces them.

Custom report exports.

Build custom reports for export and use outside of Expensify.

SAML SSO.

Set up secure single sign-on providers for employees to access their Expensify accounts.

Advanced tax tracking.

Sync tax rates from your accounting software or set custom tax names, rates, codes, and defaults for every expense policy.

Delegated access.

Allow colleagues to create, submit, or approve reports on your behalf and give auditors review-only access to employee expense data.

Multi-level coding.

Import GL codes from integrated accounting software for expense tagging at multiple levels of detail.

Mobile app.

Includes SmartScan, Inbox for details that need attention, real-time travel notifications, automatic mileage tracking, global compatibility, and an offline mode.

For the Self-Employed:

Expensify is great for self-employed individuals as it can be used to separate out business and personal expenses. Expensify will automate your receipt tracking to help you during tax season and also help you to keep track of your spending.

You can use the SmartScan feature to take pictures of your receipts and then categorize your expenses as personal or business for accurate Schedule C tax deductions. Users can also link their credit cards to Expensify so that the app can track your expenses without the need for receipts. The Expensify app also features GPS mileage tracking so the self-employed can deduct time spent on the road.

Integrations:

Category

Third-party

Receipt

Uber, Lyft, Grab, Hotel Tonight, Spot Hero, Trainline, Revel Systems, SaneBox, Automatic, ScanSnap, theParkingSpot, ParkWhiz, Jettly, Roomex.com, and HotelEngine.

Travel

NexTravel, Egencia, TravelPerk, TripActions, AirPlus International, Upside Business Travel, Lola, Pana, TripCatcher, FlightSugar, and Gallop.

Accounting and Finance

Bill.com, QuickBooks Desktop, QuickBooks Online, Xero, NetSuite, Sage Intacct, FinancialForce PSA, FinancialForce Accounting, Oracle, Microsoft Dynamics, and SAP.

Human Resources

Zenefits, TSheets, Gusto, Greenhouse, Workday, and ADP.

Practice Management

Star, Practice Engine, CCH, and Thomson Reuters.

Tax

Global VaTax and Taxback International.

ExpensifyApproved! Partners:

Accounts and Banks can join Expensify as an ExpensifyApproved! partner.

Accounting partnerships with Expensify come with the benefits of discounts for you and your clients, training and onboarding resources, expediated support, a central dashboard for expense management, co-branded marketing materials, and exclusive networking opportunities including ExpensiCon, an invite-only retreat to Bora Bora.

Bank partnerships with Expensify come with the benefits of secure transaction imports, in-product promotions to all Expensify users, enhanced support for bank customers, lead generation from the Expensify sales team, and exclusive partnership opportunities including invites to ExpensiCon.

Key Information:

Legal Name

Expensify

Founder

David Barrett

Founding Date

Jan 01, 2008

Address

88 Kearny St, Suite 1600, San Francisco, CA 94104, United States

Number of Employees

200

Number of Customers

6000000

Email

help@expensify.com

Telephone

1 (801) 860-0540

Website

https://www.lyfemarketing.com/

FAQs:

What is Expensify?

Expensify is small business apps that helps with expense report management, receipt tracking, business travel, and more.

How do I email expenses to Expensify?

  1. Create a new email message.
  2. Compose the message using any webmail or email application, and address it to receipts@expensify.com.
  3. Enter the necessary information on the “Subject” field on your Email.
  4. Attach the receipt to your email.
  5. Press "Send".

What is the cost of Expensify?

Expensify plans range from $4.99 to $18.00 per month.

Can you use Expensify for free?

Expensify has a seven-day free trial and a free monthly plan for up to 5 SmartScans a month.

How do I add copilot to Expensify?

  1. Log into Expensify.com from a desktop computer.
  2. Go to Settings.
  3. Go to Your Account and scroll down to Copilot: Delegated Access.

Is Expensify secure?

Yes. Expensify ensures that their software is safely protected with bank-level security to keep users' data safe, and users' data is encrypted instantly.

How do I submit a report to Expensify?

  1. Click “add expenses” to select the ones to add from a list of all your expenses.
  2. Add and edit expenses.
  3. Click "Submit" at the top of the screen. 4. Confirm who you are sending the report to.
  4. Click "Submit".

How do I contact Expensify?

You can contact Expensify via their website or via email at help@expensify.com. Alternatively, you can contact their head office at 88 Kearny St, Suite 1600, San Francisco, CA 94104, US.

What is an Expensify policy?

An Expensify policy is where you create expense guidelines, define approval processes, monitor integrations, and more.

Who created Expensify?

Expensify was created by David Barrett in 2008.

Is there an Expensify free trial?

Yes, Expensify offers a free trial. To sign up for free, go to expensify.com and click 'Sign Up for Free' in the main homepage banner.

Can Expensify track mileage?

Yes. Using a MileTrack GPS device, you can track your mileage and send the report to Expensify for your company's approval and reimbursement. You will find the Expensify icon on the MileTrack Dashboard Reports page.

Does Expensify integrate with Quickbooks desktop?

Yes, Expensify is able to integrate with both QuickBooks Desktop and QuickBooks Online. However, any categories and tags created in Expensify will not be added to your QuickBooks company file.

How does Expensify reimbursement work?

You can make reimbursements directly through Expensify by clicking on the Reimburse button that you will find along the top of the expense report. You will be able to do a Direct Deposit, so long as both the sender and receiver have set up reimbursement accounts to receive the funds.

What are some Expensify alternatives?