Zoho Assist Reviews

Read about Zoho Assist remote access software for small businesses. Includes Zoho Assist Pricing, Reviews, Ratings, and Answers to Common Questions.

Updated on October 7th, 2020

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Zoho Assist is a remote access software solution for businesses of all sizes. It is also known as remote support software and remote control software, allowing you to access and manage a remote computer safely and efficiently.

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Pricing:

Plan Name

Monthly Pricing (billed annually)

Free Forever (5 unattended computers)

$0.00

Standard (1 technician)

$8.00

Standard (25 unattended computers)

$8.00

Professional (1 technician)

$13.00

Enterprise (1 technician)

$21.00

Zoho Assist
Review:

Pros: Simple to use, inexpensive, built-in chat, file transfer.

Cons: Fit-to-screen mode too small; no native Mac client.

Bottomline: Excellent solution for in-house and client support, as well working off-site.

Key Information:

Legal Name

Zoho Corporation

Founder

Sridhar Vembu

Founding Date

Jan 01, 1996

Address

4141 Hacienda Drive, Pleasanton, CA 94588

Number of Employees

7000

Number of Customers

50000000

Email

support@zohoassist.com

Telephone

1 (877) 834 4428

Website

https://www.zoho.com/assist/

FAQs:

What is the price range for Zoho Assist?

Zoho Assist pricing ranges from free to $21.00 per month, per technician. Freelancers and small businesses can enjoy free remote computer access for personal and commercial use as part of its "Free Forever" plan.

How does ZoHo Assist remote access software work?

Zoho Assist remote access software is typically installed on the computer you want to access remotely. When you log in or request access on your laptop or home PC, your computer connects with the remote computer, giving you complete computer remote control.

What are some of Zoho Assist's main features?

  • Easy file transfer.
  • Screen-sharing.
  • Document display.
  • Real-time video display.

How do I install Zoho Assist remote login software on my company network?

To install Zoho Assist on a remote computer, you will first have to re-brand the software with your organization logo and create a URL portal for your technicians. Once the core set-up is complete, you can download the desktop plugin to enable support sessions from your desktop.

Who uses Zoho Assist remote desktop software?

The software is especially popular with remote IT support teams who need to conduct web-based sessions and assist customers across multiple locations and time zones. Help desk remote control software is also favored by employees, telecommuters, and contractors who need to access their company's network from home.

What are the system requirements to run Zoho Assist remote software?

Zoho Assist remote software can be run on all operating systems and most web browsers. You will need a minimum bandwidth of 128 kbps (256 kbps and up recommended).

Is there a Zoho Assist app?

Yes. Zoho Assist is compatible with iOS and Android devices allowing you to perform day-to-day tasks on your mobile. The Zoho Assist customer app allows your customers to share their screens with your technicians on both Android devices and iPhones.

How do I get in touch with Zoho support?

You can contact Zoho support through live chat or by sending a query on their website.