ServiceDesk Plus Reviews

Learn about ServiceDesk Plus, ManageEngine's help desk software for small businesses. Includes info on ServiceDesk Plus, free trials, pricing, and reviews.

Updated on November 23rd, 2020

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ServiceDesk Plus is IT help desk software by ManageEngine, Zoho Corporation. Features include asset management, automation, and native and Office 360 integrations. Businesses use ServiceDesk Plus to improve customer service.

Pricing:

Plan Name

Monthly Pricing

Standard

Starts from $10.00 per technician

Professional

Starts from $21.00 per technician

Enterprise

Starts $50.00 per technician

Servicedesk Plus Reviews
Review:

Pros: Customer service is good. Asset Management feature is very helpful.

Cons: Updates can cause data loss. Requires very careful setup.

Bottomline: For small businesses just getting into help desk software, ServiceDesk Plus is a fairly inexpensive option with many features and integrations.

Key Information:

Legal Name

Zoho Corporation

Founder

Sridhar Vembu

Founding Date

Jan 01, 1996

Address

4141 Hacienda Drive, Pleasanton, CA, 94588, United States

Number of Employees

7500

Number of Customers

180000

Email

support@servicedeskplus.com

Telephone

1 (888) 720-9500

Website

https://www.manageengine.com/products/service-desk/

News & Activity:

Date

News or Activity

July 20, 2018

ServiceDesk Plus Boosts Banking Security

FAQs:

What is ManageEngine ServiceDesk Plus?

ServiceDesk Plus is IT help desk software by ManageEngine, Zoho Corporation. Features include asset management, automation, and native and Office 360 integrations.

What is ServiceDesk Plus MSP?

ServiceDesk Plus MSP is IT help desk software that is designed specifically for managed service providers (MSP).

How much does ServiceDesk Plus cost?

ServiceDesk Plus's pricing starts from $10.00 per technician.

What is Zoho ManageEngine?

ManageEngine is Zoho Corporation's enterprise IT management software division.

How do I install ManageEngine ServiceDesk Plus?

Go to the website to learn how to install ManageEngine ServiceDesk Plus.

Is there a ServiceDesk Plus free trial?

There is a ServiceDesk Plus free 30-day trial if you sign up on their website.

What are some ServiceDesk Plus alternatives?