Zoho Analytics Review

Review:

Zoho Analytics is a powerful BI tool with automated features, great visualization tools, and a range of useful integrations. The platform's augmented analytics features include predictive analytics and automatic data analysis. It also has a range of collaboration tools, no file import size limit, and a rich set of APIs.

Pros:

• There is a free plan and 15-day free trials of all paid plans.
• All plans include the mobile app and allow for unlimited reports and dashboards.
• The platform features more than 75 visualization options.
• Users can import data from a range of third-party apps and via email.
• The collaboration tools include scheduled emails, customized analytics portals, and a private link generation tool.
• Zoho analytics makes it easy to generate insightful reports with AI-powered features and automatic data analysis.

Cons:

• Phone support is only available with the paid plans.
• Some users report experiencing a steep learning curve.
• The Free and Basic plans don't include administration features such as data backups and activity logs.

Reputation:

Zoho is not accredited by the Better Business Bureau and has an F rating on the platform. However, reviewers on G2 and Trustradius awarded Zoho Analytics an average rating of 4.2 out of 5 stars (based on 115 reviews) and a score of 8.7 out of 10 (based on 76 reviews).

While the majority of feedback on G2 and Trustradius is positive, with users complimenting the platform's integration capabilities and report-building tools, some reported experiencing an initial, steep learning curve.