ZhenHub Review

Compare ZhenHub to Zoho Inventory, Trade Gecko, and other inventory software providers. Learn about pricing, features, and see what customers say.

Updated on March 31st, 2020

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ZhenHub is a logistics management company that offers combined inventory and order management software. The company partners with warehouses and shipping carriers around the globe to provide storage and fulfillment services that clients can harness from within the software.

Pros and Cons:

Pros

  • Competitively priced software.
  • Low inventory notifications.
  • Wide variety of e-commerce integrations.
  • Multi-currency support.
  • Access to strategically-located warehouses in eight countries.

Cons

  • Lacks accounting integrations.
  • No mobile app.
  • No chat tool on the website.

Review:

ZhenHub's software is intuitive and competitively priced. In addition to its inventory and order management platform, the company offers warehousing, fulfillment, and shipping services – all of which can be managed from within the software. This makes ZhenHub a great all-in-one solution for businesses looking to purchase, store, and move items.

Highlights:

  • Multiple plans to suit different budgets and business needs.
  • Ability to store inventory in 17 strategically-located warehouses scattered across eight countries and four continents.
  • Low-stock notifications minimize product shortages.
  • Postal and courier shipping services that can be scheduled and tracked from within the software.
  • Support for multiple languages and currencies.

Shortcomings:

Unlike competitors Zoho Inventory and TradeGecko, ZhenHub does not offer a mobile app. This makes it more difficult for clients to update and monitor their inventory and order-related processes while on the move. ZhenHub also lacks accounting integrations and live support via a chat tool.

Reputation:

A fairly recent article by Tech in Asia reported that ZhenHub was one of eight companies to win startup funding and mentorship from Hong Kong-based startup accelerator, Betatron. This is a notable feat, given that there were 1,037 applications from companies located in the U.S., Asia, and Egypt.

Outside of this article, it seems that ZhenHub has garnered little attention online. This could be attributed, in part, to the fact that it is a relatively young company. However, since the company is based in Hong Kong, it is possible that we may have missed articles and customer reviews that were written in languages other than English.

At a Glance:

Mode of delivery

Web-based

Free offer information

Free forever

Supported languages

English, Chinese

Access to partner warehouses

Yes; 17

Online chat tool

No

Headquarters

Hong Kong

Integrations:

3dcart

Loaded Commerce

Shop-Script

AceShop

Magento

Shopware

Amazon

Magento 2

TomatoCart

AspDotNetStorefront

Magento Commerce

Ubercart

BigCommerce

MijoShop

VirtueMart

CS-Cart

Neto

Volusion

CubeCart

OpenCart

Walmart Marketplace

Demandware

osCmax

Webasyst

eBay

osCommerce

WooCommerce

Ecwid

OXID eSales

WP eCommerce

Etsy

PinnacleCart

X-Cart

Gambio

PrestaShop

xt:Commerce

Interspire

Shopify

xt:Commerce VEYTON

JooCart

Shopify Plus

Zen Cart

Pricing:

Plan Name

Monthly Price

Annual Price

Free

$0.00

$0.00

Starter

$39.00

$348.00

Standard

$79.00

$828.00

Professional

$239.00

$2,148.00

ZhenHub's website includes a rates calculator that interested parties can use to determine the costs associated with their warehousing and shipping services.

Price comparison:

To get a better sense of whether ZhenHub's software is competitively priced, we compared it to top-ranking solutions Zoho Inventory and TradeGecko.

ZhenHub vs. Zoho Inventory
ZhenHub vs. Zoho Inventory:

Both offer four plans. In each instance, ZhenHub is cheaper and allows users to track more shipments than they could with Zoho Inventory. However, Zoho’s free tier includes access for up to two users, while ZhenHub's is a single-user plan. Head-to-head, all of Zoho’s paid plans allow users to process more orders than they could with ZhenHub.

ZhenHub vs. Zoho Inventory Comparison:

Offering

ZhenHub

Zoho Inventory

Free Version

Yes; free forever.

Yes; free forever.

Monthly price range

$0.00 – $239.00

$0.00 – $249.00

Annual price range

$0.00 – $2,148.00

$0.00 – $2,388.00

ZhenHub vs. TradeGecko:
ZhenHub vs. TradeGecko:

TradeGecko offers six plans, while ZhenHub offers four. Between the providers, ZhenHub is cheaper when it comes to processing sales orders, having e-commerce integrations, and multi-user access. The company also offers a free plan. However, TradeGecko offers helpful extras such as accounting integrations, a mobile app, and 24/7 customer support.

ZhenHub vs. TradeGecko Comparison:

Offering

ZhenHub

TradeGecko

Free version

Yes; free forever.

14-day trial.

Monthly price range

$0.00 – $239.00

$39.00 – $249.00

Annual price range

$0.00 – $2,148.00

$468.00 – $9,588.00+*

*Includes plans that are not available on a month-to-month basis.

ZhenHub Packages:

Further comparisons between the packages offered by ZhenHub, Zoho Inventory, and TradeGecko could help to uncover which companies offer the most bang for your buck.

ZhenHub Free vs. Zoho Inventory Free vs. TradeGecko Founder:

ZhenHub, Zoho Inventory, and TradeGecko offer introductory plans that are suitable for use by businesses with low monthly sales. Both ZhenHub and TradeGecko allow clients to process 50 orders per month, while Zoho Inventory lets users process 40 orders per month (20 online, and 20 offline).

We could look to other features to better understand the distinctions between these plans. ZhenHub offers the ability to track 50 shipments per month – 2.5 times more than what Zoho Inventory allows. However, Zoho Inventory offers two-user access, plus multiple e-commerce integrations, where the other companies offer one of each.

In this case, there isn't a clear winner; prospective users will need to consider their business's needs when deciding which plan to opt for. Pricing could help narrow down the decision: while ZhenHub and Zoho Inventory offer free introductory plans, TradeGecko's Founder plan costs $39.00 per month.

ZhenHub Free vs. Zoho Inventory Free vs. TradeGecko Founder Comparison:

Offering

ZhenHub

Zoho Inventory

TradeGecko

Monthly Price

$0.00

$0.00

$39.00

Order processing

50 /mo.

40 /mo. (20 online, 20 offline)

50 /mo.

Shipment tracking

50 shipments /mo.

20 shipments /mo.

Not specified.

Users

1

2

1

E-commerce integrations

1

Multiple (number not specified).

1

Accounting integration(s)

No

Yes

Yes

Mobile app

No

Yes

Yes

TradeGecko Lite:

TradeGecko's Lite plan is more advanced than its Founder package but offers fewer capabilities than ZhenHub's and Zoho Inventory's paid plans. The Lite option allows users to manage inventory in one warehouse, and to process 300 sales orders per month. It also features capacity for one e-commerce integration, as well as two users.

The Lite plan costs $99.00 when billed month-to-month and $948.00 on an annual basis.

ZhenHub Starter vs. Zoho Inventory Basic vs. TradeGecko Small Business:

ZhenHub allows users to process 1,500 orders per month, while Zoho Inventory allows users to process 3,000 orders per month; half online, and half offline. These figures compare favorably to TradeGecko, which imposes a 1,000 order limit. ZhenHub and Zoho Inventory also offer access for up to 10 users, while TradeGecko limits this to five.

From this perspective, users may wish to opt for ZhenHub or Zoho Inventory. This also seems logical when comparing pricing: ZhenHub and Zoho cost $39.00 and $49.00 per month, respectively, while TradeGecko costs $249.00 per month. Billed annually, ZhenHub and Zoho cost $348.00 and $468.00, respectively, while TradeGecko costs $2,388.00.

Worth noting, though, is that TradeGecko offers the ability to manage inventory in an unlimited number of warehouses, two hours of setup assistance, and 24/7 support, which the others don't. TradeGecko also offers accounting integrations and a mobile app – items provided by Zoho but not ZhenHub. Businesses should consider this when choosing a plan.

ZhenHub Starter vs. Zoho Inventory Basic vs. TradeGecko Small Business Comparison:

Offering

ZhenHub

Zoho Inventory

TradeGecko

Monthly price

$39.00

$49.00

$249.00

Annual price

$348.00

$468.00

$2,388.00

Orders

1,500 orders /mo.

3,000 /mo. (1,500 online, 1,500 offline)

1,000 /mo.

Shipment tracking

200 /mo.

150 /mo.

Not specified.

Warehouses

2

2

Unlimited.

Users

10

10

5

E-commerce integrations

2

Multiple (number not specified).

2

Accounting integration(s)

No

Yes

Yes

Mobile app

No

Yes

Yes

TradeGecko Business:

TradeGecko's Business plan is more advanced than the previous packages in that it allows users to process 3,000 sales orders per month. Also included are Account Manager, four hours of setup assistance, advanced B2B customization, three e-commerce integrations, and eight-user access. The Business plan costs $7,188.00 per year.

ZhenHub Standard vs. Zoho Inventory Standard vs. TradeGecko Premium:

All plans include access for up to 15 users. However, while ZhenHub and Zoho Inventory offer the ability to process up to 10,000 and 20,000 orders per month, respectively, TradeGecko limits users to 5,000 monthly orders. Thus, Zoho and ZhenHub may be better options for order management.

If deciding between these providers, prospective users should also note that ZhenHub offers the ability to track 1,500 shipments, while Zoho Inventory caps this at 1,000. However, Zoho offers numerous features that ZhenHub does not, including an accounting integration and a mobile app. This should be considered when selecting a plan.

In terms of inventory management, TradeGecko offers the ability to manage items in an unlimited number of warehouses, while Zoho and ZhenHub limit users to five warehouses. TradeGecko also offers eight hours of setup assistance and 24/7 support, which the others do not. Businesses should decide whether this could justify TradeGecko's higher price.

ZhenHub Standard vs. Zoho Inventory Standard vs. TradeGecko Premium Comparison:

Offering

ZhenHub

Zoho Inventory

TradeGecko

Monthly price

$79.00

$99.00

N/A

Annual price

$828.00

$948.00

$9,588.00

Online orders

10,000 /mo.

20,000 /mo. (10,000 online, 10,000 offline)

5,000 /mo.

Shipment tracking

1,500 /mo.

1,000 /mo.

Not specified.

Warehouses

5

5

Unlimited.

Users

15

15

15

E-commerce integrations

3

Multiple (number not specified).

5

Accounting integration(s)

No

Yes

Yes

Mobile app

No

Yes

Yes

ZhenHub Professional vs. Zoho Inventory Professional:

ZhenHub and Zoho Inventory offer Professional plans that include access for 20 users, as well as the ability to manage inventory in 10 warehouses. However, Zoho's plan offers twice the order processing capacity, plus an accounting integration and a mobile app – neither of which are offered by ZhenHub.

If you could do without the extra shipment tracking abilities afforded by ZhenHub and are willing to pay a slightly higher premium, then we suggest opting for Zoho Inventory.

ZhenHub Professional vs. Zoho Inventory Professional Comparison:

Offering

ZhenHub

Zoho Inventory

Monthly Price

$239.00

$249.00

Annual price

$2,148.00

$2,388.00

Orders

30,000 /mo.

60,000 /mo. (30,000 online, 30,000 offline)

Shipment tracking

3,500 /mo.

3,000 /mo.

E-commerce integrations

5

Multiple (number not specified).

Accounting integration

No

Yes

Mobile app

No

Yes

Zoho Inventory Elite vs. TradeGecko Pro:

While ZhenHub seems to offer fairly standard plans, TradeGecko also offers a customizable plan. This includes all the features of their Business plan, plus the ability to choose the number of users, e-commerce integrations, and order processing capabilities. Also included are demand forecasting, advanced B2B customization, warehouse management apps, and more.

Zoho Inventory also offers a customizable plan – the details of which are not disclosed online. Considering that Zoho's paid plans are consistently cheaper than TradeGecko's, this Elite plan could be competitively priced. Interested users should contact Zoho Inventory for further information before choosing a provider.

Other ZhenHub Products:

As highlighted, ZhenHub is more than a provider of inventory and order management software. The company also offers warehousing, fulfillment, and shipping services that can be coordinated from its web-based platform.

Warehousing and fulfillment. ZhenHub has partnered with 17 warehouses located in eight countries, all of which allow clients to store their products for a fee. Once ready for distribution, warehouse staff members pick and pack customers' orders.

Shipping. ZhenHub has also partnered with an array of shipping carriers to offer worldwide postal and courier shipping services. Both customs clearance and 24/7 shipment tracking are included in the cost of this service.

Key Information:

Legal Name

ZhenHub Technologies Ltd.

Founder

Vince Poon

Founding Date

Nov 01, 2016

Address

10/F, One Midtown, 11 Hoi Shing Rd, Ste 20, Tsuen Wan, Hong Kong

Number of Employees

6

Number of Customers

99

Email

hello@zhenhub.com

Telephone

+852 3152 2771

Website

https://www.zhenhub.com/

ZhenHub News and Activity:

Date

News or Activity

October 3, 2019

Hong Kong Accelerator Betatron Injects Funds into Fifth Cohort of 8 Startups

FAQs:

What is ZhenHub?

ZhenHub offers combined inventory and order management software. The company also partners with warehouses and shipping carriers to provide storage and fulfillment services in eight countries across four continents.

What is ZhenHub's price range?

ZhenHub's inventory and order management software costs between $0.00 and $239.00 on a month-to-month basis, and between $0.00 and $2,148.00 on an annual basis. Interested parties should use ZhenHub's rates calculator to determine the applicable warehousing and shipping-related fees.

Is there a ZhenHub free trial?

Yes, ZhenHub offers a free, 14-day trial of their inventory and order management software. You will need to furnish some personal and business-related details. No credit card information is required. Upon completion of the trial, you can choose to subscribe to one of ZhenHub's free or paid plans.