Best Order Management System Software for 2020

Discover the best order management systems for small business. Includes customer ratings, pricing information and frequently asked questions.

Updated on July 3rd, 2020

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An order management system can be used in a number of different industries for placing and processing orders. Order management software may be used to place orders between businesses, or between customers and a business.

Read More:

Order Fulfillment Software - Discover the top software for automating and managing warehouse and inventory orders.

POS System Guide for 2020 - Learn more about POS systems with our 2020 guide, including ratings and pricing.

Free Inventory Management Software - Find the best tools for tracking goods, sales, deliveries, and production.

Why We Chose ShipStation:

ShipStation offers a feature-rich e-commerce platform for businesses that sell their products online. Users can integrate ShipStation with shipping accounts and set up shopping carts and payment gateways.

ShipStation will automatically assemble your orders from all of your sales channels and will connect you to more customers through their list of stores, shopping carts, and market places. Users of ShipStation can compare real-time delivery rates and times from all carriers and choose the best and most affordable option.

ShipStation also has a fully-featured mobile app for managing orders, checking reports, contacting customers, and receiving push notifications. ShipStation also provides access to a self-service tracking portal for your customers.

Things to Consider When Evaluating Order Management Software:

  1. Write down the most important data regarding your ordering process so that you have a clear view of your requirements and needs.
  2. Read reviews to evaluate the reliability of the software. You will want software that behaves as it should and doesn't confuse the user or otherwise prevent them from doing their work.
  3. Think about the scalability of the platform and whether it can grow with your business.

Best Order Management Software:

Our Rank


Minimum Price




$9.00 /mo.

Features advanced order management and the ability to import data from other sources but access to unlimited shipments requires buying the Enterprise plan.



$500.00 /mo.

An easy to use, comprehensive interface. Lacks a mobile app.



Quote only.

Offers great inventory and order management features but lacks customizable templates.


Pobuca Sales

$30.00 /mo. per user (billed annually)

Offers a wide range of features categorized by company roles. Can become expensive.



$49.00 /mo.

Offers CRM functionality and a strong customer support team but lacks API and uploads for Excel. Has a steep learning curve.



$79.00 /mo.

Offers great tracking, forecasting, and reporting capabilities but does not support multiple currencies.



$39.00 /mo.

Offers order and inventory management with reporting features and great integrations but does not offer a stand-alone POS integration.



$500.00 /mo.

Offers great integration capabilities with an easy-to-use interface but the customizations can be time-consuming.



$4,395.00 /one-time license fee.

Offers fantastic inventory tracking and integration capabilities but the reporting feature could use improvement.


Acctivate Order Management

$4,995.00 /one-time license fee.

Features an intuitive dashboard with great integration capabilities but is more expensive than its competitors.


Zoho Inventory

$49.00 /mo.

An uncomplicated and affordable software but does not offer a quote option.



Quote only.

Offers mobile functionality and is compatible with many e-commerce sites but it is not available on Android.


Zoho Creator

$15.00 /mo.

Very easy to use and great for automating daily tasks but the support and customer care teams are slow to respond to issues.



$0.00 /mo.

An intuitive, all-in-one solution that offers excellent features but doesn't have a mobile app or accounting integrations.


What is the order management process?

Order management refers to the process of tracking and fulfilling sales orders. The process starts from when a customer places an order and includes the cycle of people, processes, and suppliers, which ultimately creates a positive customer experience.

What is an ERP order management system?

ERP order management software refers to an integrated method of business planning and operations. With an ERP system, businesses can manage all their finances, logistics, orders, and inventory.

How does an OMS work?

Depending on your business, an order management software (OMS) can help streamline the order process by producing invoices and payments, preventing errors, and automating manual processes.

What is the price range for order management systems?

Order management systems can cost anywhere between $3.00 and $499.00 per month. Some order management software is sold with a one-time fee which could range between $4,000 and $5,000.

Can our business use order management systems to order goods from another business?

Yes. In fact, some B2B order management software is on the market specifically for that purpose. Programs like Orderbot and Pepperi can be used as an online wholesale ordering system for order management between businesses.

Can order management solutions be used for eCommerce order management?

OMS systems are often used to streamline ordering in e-commerce stores. With order processing software like Fishbowl or ShipStation, you can automate your order processing and make the purchasing process easier for your customers.

Order Automation Software

What is order automation software?

Order automation software is a type of order management software that can receive order information and then process it automatically so that the order is initiated as promptly as possible. Automation saves time and eliminates the need for human processing.

What is the most affordable SaaS order management software?

Pobuca Sales has one of the most affordable online ordering software solutions. The Pobuca order processing system costs just $3.00 per month or $36.00 per year.

Can you use order management systems for trading securities?

Some order management systems are designed to execute trades on the stock market. These systems are used by dealers and stock brokers. Orders can be submitted with the ticker symbol, the number of units to buy or sell and instructions.

Small Business Order Management Software

What are the small business order management software platforms that are available online?

What is the best order tracking software?

It is difficult to say what the best order tracking software is because every business has different operating needs. However, according to the Gartner Magic Quadrant order management system ratings, NetSuite is one of the best order management solutions.

What is the most common type of small business order management software?

Small businesses use retail order management systems for e-commerce because it makes order processing faster and easier. Products like ShipStation and Zoho Inventory are popular e-commerce solutions because they are scalable and intuitive.