X-Cart
A complete review of X-Cart including pricing, key information, comparisons to other e-commerce platforms, and frequently asked questions.
Updated on December 21st, 2022
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Updates:
Updated 22nd of December 2021
We've updated our review to cover X-Cart's latest pricing plans, pros and cons, reputation, as well as comparisons to three of the company's top competitors.
X-Cart is an e-commerce platform that allows businesses to create and manage their online stores. Established in 2001, the company has 20 years of experience in e-commerce and has helped launch over 40,000 online stores in 111 countries. In 2019, the platform joined forces with Seller Labs to expand the range of their services.
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Pricing:
Plan | Pricing |
|---|---|
Free | Free. |
Business | $495.00 |
Multivendor | $1,495.00 |
Ultimate | $5,995.00 |
Standard Support | $1980.00 /yr. |
Premium Support | $3000.00 /yr. |
Pay as You Go | $99.00 |
Review:
X-Cart is a powerful e-commerce platform that offers a comprehensive range of native features and a variety of add-ons and integrations for increased functionality. The platform features over 120 payment gateways, multiple currencies, zero transaction fees, and provides users with 24/7 technical support.
Although X-Cart is costlier than most of its competitors, the open-source architecture makes it highly customizable and scalable. However, the platform requires coding and development knowledge and is not suitable for beginners.
Pros:
- X-Cart offers a free version of its platform.
- The platform features zero transaction fees across all plans.
- X-Cart supports over 120 payment gateways, including PayPal and Stripe.
- The platform offers 24/7 technical support via phone, email, and live chat.
- X-Cart has a team of in-house designers to customize online store designs.
- The open-source software architecture makes the platform highly customizable and scalable.
- X-Cart offers comprehensive SEO, email marketing, and analytics tools and integrations.
- Multi-vendor features are included natively with X-Cart.
- The platform is mobile optimized and offers a mobile app.
Cons:
- The platform is costlier than competitors such as Shopify and WooCommerce.
- Customizations can become costly or require coding and development knowledge.
- Upgrades, add-ons, and customer support all come with a price tag.
- The navigation can be a bit difficult at the beginning.
Reputation:
X-Cart received 4.1 out of 5 stars on G2 and 4.31 out of 5 stars on Software Advice. Users cited the platform's technical support, features, and wide range of add-ons as highlights. While reviews are limited on Trustpilot and TrustRadius, the feedback was positive, with users only complaining about some difficulty with updates and integrations.
At a Glance:
Feature | X-Cart |
|---|---|
Starting price | Free and paid options. |
Free version | Yes. |
Transaction fee | 0% |
Customization tools | x |
Abandoned cart recovery | ✓ |
24/7 customer support | Phone, email, and live chat. |
Mobile app | ✓ |
Supports multiple currencies | ✓ |
X-Cart vs. Shopify:
While Shopify and X-Cart are both e-commerce platforms, their differences make them better suited to specific users. Shopify is affordable, very user-friendly, and requires no coding knowledge, making it more suitable for beginners. X-Cart is costlier and requires a developer to customize, but provides users with greater flexibility and scalability.
X-Cart vs. Shopify Comparison:
Offer | X-Cart | Shopify |
|---|---|---|
Starting price | Free and paid options. | From $9.00 /mo. |
Free version | Yes. | 14-day free trial. |
Transaction fee | 0% | 0% if using Shopify Payments and from 2% if using an external payment gateway. |
Sales channels | Online store, social media, online marketplaces, and physical stores. | Online store, social media, online marketplaces, and physical stores. |
Customization tools | x | ✓ |
Abandoned cart recovery | ✓ | ✓ |
24/7 customer support | Phone, email, and live chat. | Phone, email, and live chat. |
Mobile app | ✓ | ✓ |
Supports multiple currencies | ✓ | ✓ |
X-Cart vs. WooCommerce:
WooCommerce and X-Cart both offer users access to the source code, allowing customers a large degree of customization and scalability. WooCommerce is a free plugin designed specifically for WordPress websites, whereas X-Cart is a more flexible platform where businesses can build their e-commerce platforms from scratch.
X-Cart vs. WooCommerce Comparison:
Offer | X-Cart | WooCommerce |
|---|---|---|
Starting price | Free and paid options. | From $6.95 /mo for hosting. |
Free version | Yes. | WooCommerce is a free plugin for WordPress websites. |
Transaction fee | 0% | 0% |
Sales channels | Online store, social media, online marketplaces, and physical stores. | Various channels are available via extensions. |
Customization tools | x | ✓ |
Abandoned cart recovery | ✓ | x |
24/7 customer support | Phone, email, and live chat. | No. |
Mobile app | ✓ | ✓ |
Supports multiple currencies | ✓ | Available via extensions. |
X-Cart vs. OpenCart:
OpenCart and X-Cart both require coding and development knowledge to customize and are best suited to large-scale enterprises. Both platforms offer a free version of their software; however, add-ons and integrations can become costly. Unlike OpenCart, X-Cart offers 24/7 technical support, making it a safer option for businesses.
X-Cart vs. OpenCart Comparison:
Offer | X-Cart | OpenCart |
|---|---|---|
Starting price | Free and paid options. | Free and paid options. |
Free version | Yes. | Yes. |
Transaction fee | 0% | 0% - 3% depending on the plan. |
Sales channels | Online store, social media, online marketplaces, and physical stores. | Online store, social media, online marketplaces, and physical stores. |
Customization tools | x | x |
Abandoned cart recovery | ✓ | ✓ |
24/7 customer support | Phone, email, and live chat. | No. |
Mobile app | ✓ | ✓ |
Supports multiple currencies | ✓ | ✓ |
Key Information:
Legal Name | Seller Labs, LLC. |
Founder | |
Founding Date | Jan 01, 2001 |
Address | 1860 Barnett Shoals Rd., Ste. 103-590, Athens, GA 30605 |
Number of Employees | 200 |
Number of Customers | 40000 |
Telephone | |
Website |
FAQs:
What is X-Cart?
X-Cart is an e-commerce platform that businesses can use to create and manage their online stores.
Is X-Cart free?
Yes. X-Cart offers users a free version of their platform that is ideal for small businesses.
Who uses X-Cart?
X-Cart is used by over 40,000 customers, including Kitchen & Bath Authority, CARiD, and The Pajama Company, among others.
What is X-Cart 5?
X-Cart 5 is the latest version of the X-Cart e-commerce platforms. Key updates to this version include a more user-friendly interface for editing templates and storefront layouts, making it more accessible to users with limited coding knowledge.
Who owns X-Cart?
X-Cart was acquired in 2019 by Seller Labs.
How much does X-Cart cost?
XCart pricing plans range from $495.00 to $5,995.00 per month. The platform also offers an open-source version of their software that is available for free.