TenantMagic is a tenant screening service that provides online rental applications and comprehensive tenant screening reports to property managers, owners, and agents. Reports include credit, criminal, and eviction reporting, as well as credit score checks. TenantMagic provides screening of residential tenants and commercial lease guarantors.
TenantMagic is free to property managers, landlords, and real estate agents. Applicants pay a $35.00 fee and the property managers, landlords, and real estate agents have the option of charging more if providing additional services.
Pros: Features detailed, accurate reporting and strong customer service.
Cons: Slight learning curve involved when accessing extra information in the reports.
Bottomline: A great service that is easy to use and offers quick, detailed reports and simple application processes for the applicants.
Jan 01, 2010
675 Alpha Dr, Highland Heights, Ohio 44143
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What is TenantMargic's price range?
TenantMagic is free to property managers, landlords, and real estate agents. Applicants pay a $35.00 fee but property managers, landlords, and real estate agents have the option of charging more if providing additional services.
Rachel Steinberg Rubinstein
Reviewed: Jan 18, 2018
The service was really easy to use and the best part was the peace of mind, knowing that a potential tenant was thoroughly checked.. Personal background, finances, etc.. The second best part? The customer service! Jay answered my call each time, and even though it was a the day after a big Holiday weekend, he personally walked me the through my potential tenants finished report, which was available almost immediately after the applicant finished their portion of the application. The $35 fee was paid directly by the applicant, so I didn't even have to ask for reimbursement, either. Great service!
Reviewed: Oct 30, 2017
This service is even better than I said last year. This year I got a report on an applicant that showed a long criminal history and bad credit history. I couldn't believe it because the person I met did not match that profile. So I contacted Tenant Magic and Jay (the owner himself) got me the actual court documents. TM saved me big time! But, though the website has improved, you still gotta make sure you know how to navigate the reports. Clicking on certain lines will open up more detailed reports, but that is not obvious so you should click on any link to see what's behind it.
Reviewed: Oct 23, 2019
I really like TenantMagic for background/credit checks. My tenants love it too because they go online and initiate and pay for the check. Because they do, their credit doesn't get dinged at all. It's a reasonable price for them and a very readable report for landlords
Reviewed: Dec 20, 2017
I'm also a native Ohioan, I've been using TenantMagic for a while now. Great customer service, easy to use, and free to agent. Highly suggest checking them out.