Egencia

A detailed review of Egencia's travel and expense management software with pricing, comparisons to competitors, and FAQs.

Updated on August 24th, 2022

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Egencia is travel and expense management software that offers a modern, intuitive solution to efficient expense tracking and reporting. The platform caters to global organizations of varying sizes, budgets, and spending management needs.

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Zoho Expense

Start a Free Trial

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At-a-Glance:

Feature

Egencia

Starting price

Contact for quote.

Free trial

x

Corporate travel policies

Traveler risk management

Expense reporting

Reconciliations

Multi-language capabilities

Invoice processing

x

Live chat support

Review:

Thanks to its intuitive and user-friendly software, Egencia helps companies manage travel policies, track spending, identify potential travel risks, access real-time reporting, and ensure budgetary compliance. Its open API platform also gives users the power to create robust integrations for a seamless and simplified expense management experience.

Egencia's software includes business travel programs, pre-travel checklists and risk management, AI-driven insights, corporate events planning, and 24/7 global customer support. However, the platform's pricing is quote-based, making it difficult to gauge its affordability.

Pros:

  • The platform helps users create custom travel policies and pre-trip approvals for increased efficiency and spending control.
  • Users have access to a centralized dashboard from which they can track expenses and analyze employee booking behavior.
  • Egencia is used and trusted by several well-established companies, such as Starbucks, NASDAQ, and Kaspersky.
  • The risk management tool includes an up-to-date global map for risk mitigation, a travel tracker feature, and custom alerts.
  • The software features an AI-powered booking tool and a savings finder tool to track down the best hotel and air travel rates.
  • Egencia is available in multiple languages and offers multicurrency support.
  • The platform gives users access to expert travel consultants for efficient trip planning and supplier management advice.
  • Other tools include corporate event planning, travel compliance, itinerary management, and account reconciliations.

Cons:

  • Egencia's pricing is not readily available on their website.
  • The platform does not offer a free trial.
  • There is no mention made of corporate cards, invoice processing, or accounts payable solutions.

Reputation:

On G2, Egencia has a 4.5-star rating based on over 630 reviews. Many cited its responsive customer support and robust savings finder tool. However, several users noted that they've experienced technical issues with the site. On TrustRadius, Egencia has an 8.1-star rating based on over 20 reviews, with many praising its user-friendly interface.

Egencia has a 1.8-star rating from more than 670 reviews on Trustpilot. Over 65% of users rated the platform as "Excellent," but some complained about its subpar travel booking tool. On Google Play, the mobile app has a 4.7-star rating from over 50,700 reviews, with users noting both its ease of use and technical issues with the booking tool.

Pricing:

Egencia's pricing is not readily available on their website. Interested users should visit the platform's pricing page to request a custom quote based on their organization's individual budget and travel needs.

Egencia vs. TripActions
Egencia vs. TripActions:

Like Egencia, TripActions offers easy-to-use travel management tools, including an online booking tool, pre-trip approvals, and spending policies. However, TripActions is more feature-rich in terms of expense management, offering corporate cards, automated workflows, and reimbursements.

Egencia vs. TripActions Comparison:

Feature

Egencia

TripActions

Starting price

Contact for quote.

Free and paid options.

Free plan

x

Online booking tool

Corporate cards

x

Itinerary management

Travel expense policies

Customer support

Email and live chat.

Email, phone, and live chat.

Egencia vs. TravelPerk
Egencia vs. TravelPerk:

While Egencia and TravelPerk both have extensive travel management solutions on offer, the latter platform is the budget-friendly option, with a basic free plan available. Of the two platforms, TravelPerk's expense management suite is more robust, featuring invoice processing and accounting integrations.

Egencia vs. TravelPerk Comparison:

Feature

Egencia

TravelPerk

Starting price

Contact for quote.

Free and paid options.

Free plan

x

Travel risk management

Invoice processing

x

Traveler tracker

Mobile app

Customer support

Email and live chat.

Email, phone, and live chat.

Egencia vs. Zoho Expense
Egencia vs. Zoho Expense:

While Egencia is an attractive option for robust travel management solutions, Zoho Expense is better suited to users in search of a full suite of travel and expense management software. Egencia's pricing is quote-based, whereas Zoho Expense offers free and paid plans, as well as a free trial, which Egencia lacks.

Egencia vs. Zoho Expense Comparison:

Feature

Egencia

Zoho Expense

Starting price

Contact for quote.

Free and paid options.

Free plan

x

Online booking tool

x

Mileage tracking

x

Payroll integrations

x

Pre-trip approvals

Customer support

Email and live chat.

Email, phone, and live chat.

Key Information:

Legal Name

Egencia LLC

Founding Date

Jan 01, 2000

Address

1111 Expedia Group Way W., Seattle, WA 98119

Number of Employees

5000

Number of Customers

2000000

Email

hello@egencia.com

Telephone

1 (866) 328-0110

Website

https://www.egencia.co.uk/en

FAQs:

What is Egencia?

Egencia is travel and expense management software built to simplify corporate travel with easy-to-use solutions, including itinerary management, an online booking tool, expense reporting, and discounted hotel, airfare, and car rental rates.

Is Egencia owned by Expedia?

In 2021, American Express Global Business Travel (GBT) successfully completed the acquisition of Egencia, with Expedia becoming a shareholder in GBT.

What does Egencia cost?

Egencia's pricing is not readily available on their website. Interested users should visit the platform's pricing page to request a custom quote based on their organization's individual budget and travel needs.

How do I contact Egencia?

Users can reach Egencia's team via email, telephone, or live chat.

Does Egencia have an app?

Yes, Egencia's mobile app is available for Android and iOS users.

What are some Egencia alternatives?