Egencia

Review:

Thanks to its intuitive and user-friendly software, Egencia helps companies manage travel policies, track spending, identify potential travel risks, access real-time reporting, and ensure budgetary compliance. Its open API platform also gives users the power to create robust integrations for a seamless and simplified expense management experience.

Egencia's software includes business travel programs, pre-travel checklists and risk management, AI-driven insights, corporate events planning, and 24/7 global customer support. However, the platform's pricing is quote-based, making it difficult to gauge its affordability.

Pros:

• The platform helps users create custom travel policies and pre-trip approvals for increased efficiency and spending control.
• Users have access to a centralized dashboard from which they can track expenses and analyze employee booking behavior.
• Egencia is used and trusted by several well-established companies, such as Starbucks, NASDAQ, and Kaspersky.
• The risk management tool includes an up-to-date global map for risk mitigation, a travel tracker feature, and custom alerts.
• The software features an AI-powered booking tool and a savings finder tool to track down the best hotel and air travel rates.
• Egencia is available in multiple languages and offers multicurrency support.
• The platform gives users access to expert travel consultants for efficient trip planning and supplier management advice.
• Other tools include corporate event planning, travel compliance, itinerary management, and account reconciliations.

Cons:

• Egencia's pricing is not readily available on their website.
• The platform does not offer a free trial.
• There is no mention made of corporate cards, invoice processing, or accounts payable solutions.

Reputation:

On G2, Egencia has a 4.5-star rating based on over 630 reviews. Many cited its responsive customer support and robust savings finder tool. However, several users noted that they've experienced technical issues with the site. On TrustRadius, Egencia has an 8.1-star rating based on over 20 reviews, with many praising its user-friendly interface.

Egencia has a 1.8-star rating from more than 670 reviews on Trustpilot. Over 65% of users rated the platform as "Excellent," but some complained about its subpar travel booking tool. On Google Play, the mobile app has a 4.7-star rating from over 50,700 reviews, with users noting both its ease of use and technical issues with the booking tool.