TripActions

Review:

TripActions offers businesses a wide range of user-friendly, automated travel and expense management solutions to efficiently plan, track, report, and manage company spending. The platform aims to blend modern technology with top-notch customer service for streamlined travel booking, itinerary management, and expense reporting.

The software includes an online booking tool, as well as corporate smart cards, travel policy controls, accounting integrations, spend reporting, travel deals and rewards, and global client support. With both free and paid plans available, the platform is an affordable choice for users in search of robust travel and expense management.

Pros:

• TripActions is used and trusted by more than 8,800 global companies, including Loom, Pinterest, and Shopify.
• The platform's online booking tool makes trip planning a breeze with seamless mobile connectivity and powerful reporting.
• Users gain access to physical and virtual corporate cards with built-in spending limits and unlimited cashback.
• Several expense tasks, such as custom approval flows and receipt capturing, can be automated for increased efficiency.
• Companies benefit from exclusive travel deals and rewards, thanks to the platform's dynamic integrations and partnerships.
• TripActions features a centralized dashboard from which users can access real-time expense reporting and spend visibility.
• The software integrates with various accounting platforms, offering automated approvals, reimbursements, and GL syncing.
• Companies can create a sustainable business travel program with educational information and resources on offer.
• Other tools include itinerary management, auto reconciliations, traveler safety protocols, and a mobile app.
• The platform has multilingual customer support available, as well as access to travel agents and product specialists.

Cons:

• TripActions does not offer a free trial.
• Only the more costly plans include custom accounting integrations and 24/7 customer support.
• Users need to sign up for the service before they gain access to pricing.

Reputation:

On G2, TripActions has a 4.7-star rating based on more than 5,300 reviews. The majority of users praised the software's responsive customer service, ease of use, and calendar syncing capabilities. However, some reviewers were disappointed in the platform's limited European customer support and lack of robust search functions.

On TrustRadius, the platform has a score of 8.9 out of 10 based on over 50 reviews. Many reviewers were satisfied with the mobile app and competitive booking rates, while various users mentioned that the website can be difficult to navigate.

TripActions' mobile app has a 4.8-star rating based on more than 3,000 reviews on the App Store, with most reviewers approving of the app's easy-to-use tools. On Google Play, the app has a 3.8-star rating based on over 470 mixed reviews, with users noting both its clean interface and subpar filtering capabilities.