Duda Reviews
Learn more about Duda with customer reviews, pricing, comparisons with top brands, key information, and frequently asked questions.
Updated on June 23rd, 2020
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Duda is a website builder for small businesses. The platform comes with templates and an array of customization options for professional websites. Duda also enables users to create mobile-friendly sites.
Updates:
Updated 29th of January 2020
Added pricing information regarding discounts when you pay annually.
Updated 5th of May 2020
Added details about Duda's available packages and special offers.
Updated 8th of May 2020
Made it easier to compare Duda with similar Squarespace, Weebly, and Wix packages.
Pros and Cons:
Pros
- Free 14-day trial.
- Customizable, responsive templates.
- Great for beginners and experts.
- Collaborate easily with team members.
- 25% discount for annual payments.
- Comprehensive range of eCommerce add-ons available.
Cons
- No eCommerce features with the current trial version.
- Quite expensive compared to other website builders.
- No free version available.
- No 24/7 customer support.
- Templates can be restrictive.
Review:
Duda is a drag-and-drop website builder that caters to both novices and professionals with coding experience. You can opt for a customizable template or you could start with a blank canvas and build your website from scratch. All sites created with Duda are fully-responsive.
Highlights:
- Easy-to-use interface and a good choice for beginners.
- Allows you to collaborate with up to ten team members simultaneously.
- Provides a comprehensive range of eCommerce add-ons that will expand your online store's features.
- Save 25% across all plans when you pay annually.
Shortcomings:
Duda's plans are rather expensive, and while there is a free 14-day trial, there is currently no free version of the website builder. The trial version only allows you access to the middle-tier plan, which is unhelpful if you are considering the lower or upper-tier options. There are no eCommerce features available with the trial version.
Reputation:
Most users seem satisfied with Duda's features and its ability to get websites up and running quickly. Duda has an A+ rating on the BBB (Better Business Bureau), with an even spread of negative and positive reviews. Users have mainly taken issue with customer support and automated responses. Overall, there seems to be more positive than negative reviews.
Pricing:
Plan Name | Monthly Pricing* |
|---|---|
Basic | $19.00 |
Team | $29.00 |
Agency | $99.00 |
Enterprise | Quote Only. |
At a Glance:
Free 14-day trial | Yes. |
Free version | No. |
eCommerce features | Comprehensive features are available with eCommerce add-ons that must be paid for separately. |
Discounts for paying annually | Yes. |
Suitable for beginners | Yes. |
Responsive templates | Yes. |
Support channels | Email, chat, and phone. Priority support for upper-tier users only. |
Multiple languages | Yes. |
Packages:
Basic Plan:
Duda offers a basic plan perfect for users with one online store. This plan offers email support and allows users to sell 500 products. On this plan, you can buy an additional website for $19.00 /mo. or $136.80 /yr.
Team Plan:
Duda's team plan is suited to users with one website. It allows users to list 500 products on their store and to display their logo and brand on the platform. This plan offers email, chat, and phone support. Users can import content easily from an existing site. Purchase an additional website for $13.00 /mo. or $93.60 /yr.
Agency Plan:
Duda's Agency Plan is great for medium to large businesses. This plan includes 8 websites, with a 500-product capacity. Enjoy priority support via email, phone, and chat, and register up to 10 team members. Create instant websites and customized widgets. Includes advanced features like easy website exporting. Purchase an additional website for $11.00 /mo. or $79.20 /yr.
Enterprise Plan:
Contact Duda directly to find out more about their Enterprise Plan.
*Save 25% on the monthly price when you pay annually.
Use the code: STAYSAFE20 to get 20% off the Team and Agency plans.
Duda Team vs. Squarespace Basic Commerce:
Duda Team and Squarespace Basic Commerce are upper-tier e-commerce solutions. Both plans offer discounts when you pay annually, but Squarespace outmatches Duda when it comes to advanced features. Duda can become quite costly as your online store grows and you require more add-ons. However, Duda does offer a fulfillment channel.
Duda Team vs. Squarespace Basic Commerce Comparison:
Offering | Duda Team | Squarespace Basic Commerce |
|---|---|---|
Pricing | $29.00 /mo. or $211.20 /yr. | $30.00 /mo. or $312.00 /yr. |
Domain | ✓ | ✓ |
Contributors | 4 | Unlimited |
Transaction fees | 0% | 0% |
Products | 500 | Unlimited |
Fulfillment channel | ✓ | x |
Abandoned cart recovery | Yes, but only when you purchase an e-commerce add-on. | ✓ |
Support channels | Email, chat, and phone. | Email and chat. |
24/7 Support | x | ✓ |
Duda Team vs. Weebly Performance:
Duda Team and Weebly Performance are similarly priced, but Duda offers bigger discounts when you pay annually. Weebly Performance is a top-tier, feature-rich plan suited to business owners who require extra features like abandoned cart recovery, shipping discounts, and advanced e-commerce insights. Duda's middle-tier plan is quite limited by comparison.
Duda Team vs. Weebly Performance Comparison:
Offering | Duda Team | Weebly Performance |
|---|---|---|
Pricing | $29.00 /mo. or $211.20 /yr. | $29.00 /mo. or $312.00 /yr. |
Domain | ✓ | ✓ |
Contributors | 4 | Unlimited |
Support Channels | Email, chat, and phone. | Community forum, chat, email, and phone. |
24/7 Support | x | ✓ |
Abandoned Cart Emails | Yes, but only when you purchase an e-commerce ad-on. | ✓ |
Fulfillment channel | ✓ | x |
Products | 500 | Unlimited |
Content library | ✓ | x |
Duda Team vs. Wix Business Unlimited:
Duda Team and Wix Business Unlimited are similar packages, but Duda is considerably cheaper if you take out an annual plan, while Wix offers no discount and charges transaction fees. Users pay more for Wix, but get a free domain for the first year and are allowed to sell 50,000 products, making it the better option for large stores.
Duda Team vs. Wix Business Unlimited Comparison:
Offering | Duda Team | Wix Business Unlimited |
|---|---|---|
Pricing | $29.00 /mo. or $211.20 /yr. | $27.00 |
Discount for annual payments | ✓ | x |
Domain | ✓ | Free domain for a year. |
Products | 500 | 50,000 |
ADI (Artificial Design Intelligence) | x | ✓ |
Support | Email, chat, & phone. | Submit a ticket. |
Fulfillment channel | ✓ | x |
Transaction fees | 0% | 2.9% |
Unlimited bandwidth | ✓ | ✓ |
Storage | Unlimited | 35 GB |
Key Information:
Legal Name | Duda |
Founder | |
Founding Date | Apr 23, 2009 |
Address | 577 College Ave, Palo Alto, CA, 94306 |
Number of Employees | 156 |
Number of Customers | 15365984 |
Telephone | |
Website |
FAQs:
Is Duda a CMS?
Duda is a website builder.
What is Duda's price range?
Monthly plans range from $19.00 to $99.00, but you will save 25% when you pay annually.
Is there a Duda free trial?
Yes, Duda does offer a free 14-day trial so that you can try the platform without making a purchase.
Can I create a Duda mobile site with any plan?
Yes, any Duda website builder plan that you purchase comes with the option to create a mobile-friendly version of your website.