Gator (by HostGator) Review

Learn about Gator (by HostGator) website builder for small businesses. Includes comparisons with Wix, Weebly, and IM Creator, pricing, reviews, and FAQs.

Updated on June 25th, 2020

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Gator by HostGator is a website builder for businesses. Gator offers custom website building, website analytics, free hosting, free SSL certification, customizable templates, and more.

Updates:

Updated 15th of June 2020

We have included the most recent pricing from Host Gator's website and have made it easier to compare Host Gator to Wix, Weebly, and IM Creator.

Pros and Cons:

Pros

  • Wide range of attractive, customizable templates with a very easy to use drag-and-drop editor.
  • Includes social media integrations.
  • Offers unlimited bandwidth and storage space.
  • Offers great technical support.

Cons

  • Not suited to designing complex websites and only offers a limited app store.
  • Does not offer built-in email marketing.
  • Lacks a free version or trial period.
  • Users will not be able to schedule blog posts.

Review:

Gator offers an easy-to-navigate platform that is great for people with little to no experience in building websites. Due to its large storage space, Gator is best suited for service-based sites or sites with a large media content. While the blog and e-commerce sites are extremely basic, Gator is a capable website builder with rich features and mobile responsiveness.

Highlights:

Gator offers a host of industry-specific templates that are customizable and come with a range of features, such as social media integration, blog posts, and video embedding. The templates also feature an onboarding tutorial that makes it very easy for beginners to use.

While Gator lacks a free version, all plans have affordable pricing which includes web analytics, a free SSL certificate, a domain name, and 24/7 support via phone, email, or chat. Gator's websites are also mobile responsive. The Starter plan is a great option as you will get access to all of Gator's features except for priority support, which is only available on the Premium and eCommerce plans.

Shortcomings:

While Gator's editing feature is simple to use, it does not automatically create space on your page if you add something new. Instead, your features and add-ins will overlap each other and you will need to manually move everything around. Gator's website templates are also quite basic and are not suitable for more complex website designs.

Gator's websites are mobile-friendly, but the mobile preview does not always translate your changes exactly as you have them on your desktop. Also, you cannot edit content in the mobile view but will need to switch to the desktop view to make any changes. Security features are limited compared to competitors.

Reputation:

HostGator is not accredited with the Better Business Bureau (BBB) but it does have an A business rating with BBB.

HostGator has received 736 customer reviews on Trustpilot with an average rating of 2.8 out of 5 stars. 68% of these reviews are 1-star ratings, as these customers were disappointed with HostGator's customer service and server security. Many customers have complained about their sites crashing or being put on hold. However, a number of customers have stated that they enjoyed excellent customer service and have praised HostGator's web hosting services and price ranges.

HostAdvice has collected 96 customer reviews for HostGator, with an average rating of 5.1 out of 10. Positive customer reviews have praised HostGator's web hosting services, support, pricing, and ease-of-use. On the other hand, negative customer reviews have cited poor customer service, websites placed on hold or crashing, and refunds not being provided when asked for within the cancellation period.

At a Glance:

Free basic package with advertisements

No.

Wide range of professional templates

Yes.

24/7 support

Yes.

Suitable for beginners

Yes.

Wide range of apps available

Yes.

Mobile friendly

Yes.

Pricing:

Plans

Monthly Pricing

Monthly Pricing Billed Yearly

Monthly Pricing Billed Every 2 Years

Starter

$9.98*

$9.22*

$7.68*

Premium

$12.98*

$12.29*

$11.98*

eCommerce

$24.98*

$19.98*

$18.45*

*HostGator often offers 50% discounts for the first month of billing.

Gator vs. Wix
Gator vs. Wix:

While Gator is a very simple platform that is great for beginners, it does not offer a free version like Wix does. Gator also lacks SEO features, which users can find with Wix. Wix is a suitable website design platform for more complex websites, whereas Gator can only be used to create very basic websites.

Gator vs. Wix Comparison:

Offering

Gator

Wix

Free version

No.

Yes.

Good for beginners

Yes.

Yes.

Phone support

Yes.

Yes.

Template customization

Yes.

Yes.

SEO features

No

Yes.

Gator vs. Weebly
Gator vs. Weebly:

Gator lacks some of the more advanced features offered by Weebly, including SEO features, but it does offer a wider variety of customer support. Gator offers customers phone, email, and chat support while Weebly lacks a phone support option. On the other hand, Weebly offers a free version that is lacking with Gator.

Gator vs. Weebly Comparison:

Offering

Gator

Weebly

Free version

No.

Yes.

Good for beginners

Yes.

Yes.

Phone support

Yes.

No.

Template customization

Yes.

Yes.

SEO features

No.

Yes.

Gator vs. IM Creator
Gator vs. IM Creator:

Gator is a great option for beginner website designers when compared to IM Creator as it offers a simple drag-and-drop editor with a small app store and built-in features, like social media integrations. IM Creator lacks these options and, in fact, requires users to have coding experience to integrate third-party apps.

Gator vs. IM Creator Comparison:

Offering

Gator

IM Creator

Free version

No.

Yes.

Good for beginners

Yes.

No.

Phone support

Yes.

No.

Template customization

Yes.

Yes.

SEO features

No.

Yes.

Key Information:

Legal Name

HostGator.com LLC

Founder

Brent Oxley

Founding Date

Oct 22, 2002

Address

2500 Ridgepoint Drive, Austin, TX 78754, US

Number of Employees

1000

Number of Customers

99

Email

letusknow@hostgator.com

Telephone

1 (866) 964-2867

Website

http://www.hostgator.com/

FAQs:

What is Gator (by HostGator)?

Gator (by HostGator) is a website builder for businesses. Features include web hosting, VPS hosting, dedicated servers, Windows hosting, and Wordpress hosting.

How much does Gator cost?

Gator pricing ranges between $7.68 and $24.98 per month. Gator usually offers discounts on the first invoice.

Is HostGator reliable?

According to customer reviews, HostGator's hosting services are not always the most reliable. A high percentage of users have reported that their servers crashed or were put on hold by HostGator, who were slow to address the issues.

Should I use HostGator?

HostGator is a great option for beginner website designers as it is very easy to use and offers an onboarding tutorial to guide users through the process of creating their website.

Does HostGator sell your information?

HostGator promises not to sell anyone's private information. If you believe they have sold your information, you should check your domain record and make sure your information is not set on public.

Is HostGator fast?

HostGator promises an uptime of 99.9% and average loading speeds of 0.87 seconds.

Is HostGator free?

No. HostGator lacks a free plan and also does not offer a free trial version.

What are some Gator alternatives?