A detailed review of Coupa's invoicing, procurement, and expense management software with pricing, comparisons to competitors, and FAQs.

Updated on August 19th, 2022

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Coupa is procurement, invoicing, supply chain, and expense management software that offers an all-in-one solution that's built to support and streamline various spending activities. Its key features include travel expense reporting, contract management, AP automation, and spend analysis.

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Coupa offers companies a comprehensive, holistic approach to financial operations with powerful tools that optimize procurement and spending management. The platform caters to a large network of mid-sized and fast-growing businesses from around the world, with a suite of fully-integrated solutions on offer.

Coupa's software includes expense, travel invoice, procurement, payment, contract, and supplier management, as well as supply chain planning, strategic sourcing, and spend analytics, affording users great variety, scalability, and flexibility. However, the platform's pricing is quote-based, making it difficult to gauge its affordability.


  • The software is used and trusted by more than 2,500 well-established companies, including P&G, Groupon, and Unilever.
  • Coupa's solutions are available as standalone products or bundled services, affording companies great variety.
  • The expense management tool includes travel pre-approvals, reimbursements, and AI-powered fraud detection.
  • Users can create and automate invoice processing, reconcile payments, and access treasury management tools with ease.
  • The e-procurement solution gives users access to budgeting tools, purchase orders and requisitions, and inventory management.
  • Users gain insight into company spending with the software's expense analysis and AI-powered reporting.
  • The supply chain planning tool includes all-in-one modeling software for efficient logistics management.
  • Coupa integrates with a wide variety of accounting, travel, ERP, and banking platforms, including Brex and NetSuite.
  • Other solutions include contract management, risk planning, online travel booking, strategic sourcing, and billing software.
  • The platform is available in multiple languages and has a strong global presence.


  • The platform does not offer a free trial of its software.
  • Coupa's pricing is not readily available on their website.


On G2, Coupa has a 4.1-star rating based on more than 110 reviews. Most users praised the software's user-friendly features, robust integration capabilities, and intuitive workflows. However, some reviewers noted that there is a steep learning curve and that the services can be costly.

On Trustpilot, the platform has a 2.5-star rating based on nearly a dozen reviews, with several users noting the website's frequent technical issues and lack of onboarding assistance. On TrustRadius, Coupa has a 7.7-star rating based on more than 80 reviews, with some users mentioning its lack of built-in accounting tools.

Coupa's mobile app has a 3.8-star rating based on over 110 reviews on the App Store, and a 3-star rating based on more than 360 reviews on Google Play. On both platforms, the software has mixed reviews, with users mentioning both its ease of use and slow loading times.


Coupa's pricing is not readily available on their website. Interested users should request a demo of the specific product they wish to learn more about or fill out the platform's online contact form for a custom quote.

Coupa Products:

1. Travel and expense management.

Coupa offers a comprehensive set of travel and expense tracking tools for a seamless and efficient spending-to-reimbursement process. Users can import expense line items and receipts from various sources to expedite report creation, while the software automatically scores every expense report using intelligent audit algorithms.

Users can also easily manage VAT, global per diems, and receipt digitization to track against global compliance requirements, while the Coupa mobile app simplifies business travel with pre-trip approvals, mileage tracking, and on-the-go receipt capturing. Other tools include reimbursements via banking integrations and automated reconciliations.

The platform allows users to see travel and expense data from a centralized dashboard to gauge program performance, identify savings opportunities, and research improvements.

2. Invoice management.

Coupa's e-invoicing solution ensures efficient and timely handling of vendor payments and billing. Suppliers can send electronic invoices via email for quick processing, and in turn, the software's smart matching technology ensures invoice data is accurate and error-free.

The solution also includes full invoice data extraction, automated approval reminders, fraud and error detection, and country-specific compliance.

3. Procurement.

The platform's powerful procurement solution is built to give users complete control of purchase requisitions and order processes in real-time. The software guides employees through the buying process by surfacing preferred items, taking account of contracted benefits, and embedding policies directly into the buying experience.

Budget management tools for efficient spending and savings are also available, as well as contract compliance, delivery and service performance tracking, error detection, purchase orders, and inventory management.

4. Payments and billing.

Companies can use Coupa Pay to automatically reconcile and easily manage all payments to suppliers, employees, subsidiaries, and other beneficiaries from a centralized platform. The software provides visibility into payment status while reducing complex supplier onboarding, payment processing, and payment infrastructure maintenance efforts.

Users can optimize cash flow by using multilateral netting and drive more spending through virtual cards with bank rebates. The platform's treasury management tool includes interest and principal settlements, risk planning, forecasting, in-house banking, fraud protection, and in-depth reporting.

5. Supply chain planning.

Users can take advantage of Coupa's digital twin functionality by visualizing current supply chain systems, identifying areas of improvement with the software's advanced algorithms, and running countless design scenarios to confidently create the most efficient system possible.

6. Contract management.

Coupa's contract management software automates contract workflows for increased control and efficiency across the entire contract lifecycle. The solution includes robust contract drafting, MS Word add-ons, risk management, and efficient collaboration for negotiations, internal contract reviews, and audit trails.

Coupa vs. Exact
Coupa vs. Exact:

Coupa and Exact both offer expense tracking, travel management, invoice processing, and global compliance. While Coupa has more comprehensive billing software and supply chain design tools on offer, only Exact features built-in payroll and wholesale distribution services. Exact also offers onboarding assistance, which Coupa lacks.

Coupa vs. Exact Comparison:




Starting price

Contact for quote.

From €3.00 /user /mo.

Free trial


Expense reporting

Debtor management

Built-in payroll


Purchasing analytics

Customer support

Email, phone, and live chat.

Email and phone.

Coupa Vs Sap Concur 420X320 20220628
Coupa vs. SAP Concur:

Similar to Coupa, SAP Concur offers expense reporting, invoice capturing, travel management, and automated reimbursements. Of the two, Coupa is more feature-rich, with additional procurement, billing, and contract management tools available. However, SAP Concur has more comprehensive customer support on offer.

Coupa vs. SAP Concur Comparison:



SAP Concur

Starting price

Contact for quote.

Contact for quote.

Free trial




Expense policies

Billing and payment management


Mobile app

Customer support

Email, phone, and live chat.

Phone and live chat.

Coupa vs. PayEm
Coupa vs. PayEm:

While Coupa and PayEm both offer expense, invoicing, AP, and billing software, the former platform affords users greater variety with additional procurement, contract, and supplier management tools available. Neither platform offers a free trial of its software, but Coupa features live chat support, which PayEm lacks.

Coupa vs. PayEm Comparison:




Starting price

Contact for quote.

Contact for quote.

Free trial



Expense tracking

AP automation

Multicurrency support

Procurement tools


Customer support

Email, phone, and live chat.


Key Information:

Legal Name

Coupa Software Inc.


Noah Eisner

Founding Date

Jan 01, 2006


1855 S. Grant St., San Mateo, CA 94402

Number of Employees


Number of Customers




1 (650) 931-3200



What is Coupa is used for?

Coupa provides companies with a full suite of expense, procurement, invoicing, billing, and contract management solutions to efficiently track and manage all financial activities.

What does Coupa cost?

Coupa's pricing is not readily available on their website. Interested users should request a demo or fill out the platform's online contact form for a custom quote.

What kind of software is Coupa?

Coupa is a global technology platform for Business Spend Management (BSM).

What are some Coupa subsidiaries?

  • Llamasoft.
  • DCR Workforce.
  • Xpenser.
  • Yapta.
  • ConnXus.

How many customers does Coupa have?

Coupa has over 2,500 customers, including several well-known companies, such as Airbus, Groupon, P&G, and Unilever.

What are some Coupa alternatives?