SupportBee Reviews

Learn about SupportBee customer service software for businesses. Includes info on SupportBee, free trials, pricing, customer reviews, and FAQs.

Updated on December 27th, 2018

SupportBee is a user-friendly customer service software created to help businesses effectively manage their support emails. Key features include ticket statuses, agent signatures, and customer interaction history. In addition, SupportBee is also an API and app platform.

SupportBee Pricing:

Plan Name

Monthly Pricing

Startup

$15.00

Enterprise

$20.00

Support Bee Reviews
SupportBee Summary:

Pros: The software is easy to set up and navigate. Offers a clean and simple design.

Cons: The features and functionalities are basic. Email thread feature needs improvement.

Bottomline: An effective customer support solution equipped with basic features that get the job done. The software is simple and user-friendly.

SupportBee Key Information:

Co-founders

Nithya Rajaram, Prateek Dayal

Founded

2011

Headquarters

Walnut, California

CEO

Hana Mohan

Email

support@supportbee.com

Address

340S Lemon Ave #9214 Walnut, CA 91789 United States

Website

www.supportbee.com

SupportBee FAQs:

What is SupportBee's price range?

SupportBee plans range from $15.00 to $20.00 per month.

Is there a SupportBee free trial?

Yes, SupportBee offers a 14-day free trial. To start your free trial, go to supportbee.com and click 'Sign Up' in the top right corner of the homepage.

What are some SupportBee alternatives?

Where can I find the SupportBee login?

Go to supportbee.com and click "Login" in the top right corner of the homepage, or sign in directly at https://app.supportbee.com/login_finder/new.

Reviews of SupportBee:

Reviewer

Review

Rich B. - twitter.com

Simple help desk software. Another useful little app!

Dr.Kamini D. - twitter.com

Simple support software for small collaborative teams.

Nicolas G. - medium.com

SupportBee is a really nice application. But we recently decided to have another look at the competition because we needed more.

smb.guru

SupportBee lacks a lot of the features of the others – no live chat or phone support, limited filtering. Its niche appeal is in its unusual pricing structure, charging by ticket number and not amount of agents. Worth a look if your ticket volume is low.