SupportBee is a user-friendly customer service software created to help businesses effectively manage their support emails. Key features include ticket statuses, agent signatures, and customer interaction history. In addition, SupportBee is also an API and app platform.
Pros: The software is easy to set up and navigate. Offers a clean and simple design.
Cons: The features and functionalities are basic. Email thread feature needs improvement.
Bottomline: An effective customer support solution equipped with basic features that get the job done. The software is simple and user-friendly.
SupportBee Key Information:
Nithya Rajaram, Prateek Dayal
What is SupportBee's price range?
SupportBee plans range from $15.00 to $20.00 per month.
Is there a SupportBee free trial?
Yes, SupportBee offers a 14-day free trial. To start your free trial, go to supportbee.com and click 'Sign Up' in the top right corner of the homepage.
What are some SupportBee alternatives?
Where can I find the SupportBee login?
Go to supportbee.com and click "Login" in the top right corner of the homepage, or sign in directly at https://app.supportbee.com/login_finder/new.
Reviews of SupportBee:
Simple help desk software. Another useful little app!
Simple support software for small collaborative teams.
SupportBee is a really nice application. But we recently decided to have another look at the competition because we needed more.
SupportBee lacks a lot of the features of the others – no live chat or phone support, limited filtering. Its niche appeal is in its unusual pricing structure, charging by ticket number and not amount of agents. Worth a look if your ticket volume is low.