LiveChat Reviews

Learn more about LiveChat software for your business. With customer reviews, pricing information, and frequently asked questions.

Updated on June 30th, 2020

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LiveChat is a live chat communications platform for businesses. Your customer support team can use LiveChat to communicate with customers through chat windows that can be accessed on your company website. LiveChat is available in desktop and mobile applications for quick access.

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Pricing:

Plan Name

Monthly Pricing

Starter

$19.00 per seat

Team

$39.00 per seat

Business

$59.00 per seat

Enterprise

$149.00 per seat (annual billing only)

LiveChat Reviews
Review:

Pros: LiveChat offers phone support and video tutorials.

Cons: Does not have content filtering and SMS integration.

Bottomline: Reliable live chat platform that enables you to communicate with your customers through your company website.

Key Information:

Legal Name

LiveChat, Inc.

Founder

Mariusz Cieply

Founding Date

Feb 01, 2002

Address

One International Place, Suite 1400, Boston, MA 02110

Number of Employees

160

Number of Customers

28000

Email

support@livechatinc.com

Website

https://www.livechat.com/

FAQs:

How much does LiveChat cost?

LiveChat's monthly plans range from $16.00 to $149.00 per seat.

Is there a LiveChat free version for small businesses?

LiveChat's monthly plans are only available in paid options. However, you can sign up for a free 30-day trial to test out the software.

Can I integrate my LiveChat software with MailChimp?

If you already have a MailChimp account, you can download the MailChimp LiveChat integration. With this integration, customers can subscribe to your email list through the chat window on your website.

What are alternatives for LiveChat?