Paylocity

A detailed review of Paylocity's payroll software with pricing, comparisons to competitors, key information, and FAQs.

Updated on August 23rd, 2023

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Paylocity is an HR and payroll software solutions provider. Its key features include compliance evaluation tools, custom report creation, and a user-friendly interface. In 2020, Paylocity acquired Samepage, adding its digital collaboration solutions to the platform's portfolio.

Also Consider

Gusto Payroll Software

Set up an account free.

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No extra fees.

Made for mobile.

Auto tax filing and digital paystubs.

At-a-Glance:

Feature

Paylocity

Price

Contact for quote.

Automated taxes

Wage garnishments

Direct deposits

Expense management

Employee portal

Mobile app

Lifetime accounts

x

Customer support

Phone and email.

Review:

Paylocity offers a range of HR and payroll tools that include benefits administration and workforce management solutions. The payroll software allows businesses to automate processes and stay tax compliant. It also features expense management, on-demand payments, employee self-service, integration capabilities, and mobile access.

Pros:

  • Paylocity's suite of products includes workforce management, HR, payroll, and benefits tools.
  • The mobile app allows users to access their payroll information, manage time-off requests, and more, on the go.
  • The payroll solution includes tax compliance, automation features, on-demand payment capabilities, and expense management.
  • User-friendly visual dashboards help businesses track metrics, identify trends, and make data-driven decisions.
  • Paylocity has more than 300 integration partners across 20 product categories.
  • Other services include multiple pay schedules, garnishments, digital paystubs, and new hire reporting.

Cons:

  • The software's pricing is not readily available on its website.
  • There is no live chat support available.
  • The platform lacks tip credits, lifetime accounts, an employee database, unlimited pay runs, and contractor payments.
  • Paylocity's offering is U.S.-centric.

Reputation:

Paylocity is accredited by the Better Business Bureau and has an A+ rating on the platform. On G2, the software has a 4.4-star rating based on more than 2,200 reviews. While users were generally impressed with its functionalities, several thought that there was room for improvement when it came to customer support.

On TrustRadius, Paylocity has a 7.7-star rating based on more than 1,000 reviews. Many users praised its ease of use and robust payroll tools, while several noted a steep learning curve. It also has a 1.8-star rating based on almost two dozen reviews on Trustpilot, with many reviewers mentioning receiving subpar customer support.

Pricing:

Paylocity's pricing is not readily available on its website. Interested users should request a demo to receive a custom quote.

Paylocity vs. Paychex
Paylocity vs. Paychex:

While both Paychex and Paylocity offer a range of software solutions for managing HR and payroll processes, only Paychex features services as a professional employer organization (PEO). Unlike Paylocity, Paychex makes pricing for its payroll plans available online, which start at $39.00 per month +$5.00 per employee per month.

Comparison Between Paylocity and Paychex:

Feature

Paylocity

Paychex

Starting price

Contact for quote.

$39.00 /mo. +$5.00 /employee /mo.

Payroll tax administration

Expense management

Direct deposits

Employee self-service portal

Customer support

Phone and email.

Phone and live chat.

Paylocity vs. Paycor
Paylocity vs. Paycor:

Paycor and Paylocity both offer a similar suite of human capital management (HCM) tools. Paylocity's payroll software features include expense management, which Paycor lacks. Neither platform's pricing is readily available on their websites.

Comparison Between Paylocity and Paycor:

Feature

Paylocity

Paycor

Starting price

Contact for quote.

Contact for quote.

Payroll tax administration

Expense management

x

Direct deposits

Mobile app

Customer support

Email and phone.

Email, phone, and live chat.

Paylocity vs. Gusto
Paylocity vs. Gusto:

Paylocity and Gusto offer a similar range of software tools, including HR and payroll solutions. Gusto's payroll software, however, includes a wider range of features, such as lifetime accounts, payroll on autopilot, and unlimited pay runs. Unlike Paylocity, Gusto displays pricing online, charging $40.00 +$6.00 per employee per month.

Comparison Between Paylocity and Gusto:

Feature

Paylocity

Gusto

Starting price

Contact for quote.

$40.00 /mo. +$6.00 /employee /mo.

Payroll tax administration

Direct deposits

Employee self-service portal

Mobile app

Customer support

Phone and email.

Phone and email.

Key Information:

Legal Name

Paylocity Corporation

Founder

Steve Sarowitz

Founding Date

Aug 01, 1997

Address

1400 American Ln., Schaumburg, IL 60173

Number of Employees

5000

Number of Customers

28750

Email

service@paylocity.com

Telephone

1 (800) 520-2687

Website

https://www.paylocity.com/

FAQs:

What is Paylocity?

Paylocity is an HR and payroll software solutions company for small to mid-sized businesses.

How much does it cost to use Paylocity?

Paylocity's pricing is not readily available on its website. Interested users should request a demo to receive a custom quote.

Does Paylocity have a mobile app?

Yes, Paylocity features a mobile app.

What features can I access with Paylocity's mobile app?

  • View or email paycheck and Form W-2 information.
  • View time off balances.
  • Manage time off requests.
  • Search the company directory.
  • View company news.

Is there a Paylocity free trial?

No, Paylocity does not offer a free trial. However, users can request a demo of its software.

Where can I find Paylocity reviews?

You can read throughout detailed review of Paylocity's services.

What are some alternatives to Paylocity?