Pros: Uses intelligent bots to automatically book more demos, upsell to trial users, and answer FAQs.
Cons: Unlike some competitors, Intercom does not offer landing pages or web forms.
Bottomline: Business communications platform with live chat feature to improve communication with your customers.
Aug 01, 2011
55 2nd Street, 4th Floor, San Francisco, CA 94105
Number of Employees
Number of Customers
How much does Intercom cost?
Intercom's monthly plans range in price from $38.00 to $153.00.
What is Intercom used for?
Intercom is a business communications platform with a live chat solution that companies use to communicate internally and with their customers.
Where is Intercom based?
Intercom is headquartered in San Francisco, California.
How do I cancel my Intercom subscription?
Go to website and log in. Go to your billing settings, and cancel your subscription.
How do I delete my Intercom account?
Go to Intercom's "Settings" page, scroll to the bottom, click on the "Delete this app" button, and confirm.
How do I download the Intercom app?
The Intercom app is available for download in Google Play or the App Store. Once you have downloaded the app, you can sign in to your Intercom account and start messaging co-workers or customers.
What are some Intercom alternatives?
Is there a way to integrate Intercom with my Salesforce account?
Yes, there is a two-way Intercom Salesforce integration that you can use to share all of your data between the two platforms. With this integration, Salesforce can gather data from Intercom live chat sessions and automatically create tasks.
Does Intercom have a tool for creating a knowledge base?
Intercom's knowledge base solution is called Intercom Educate. With Intercom Educate, you can build a comprehensive, easy-to-navigate knowledge base for your customers. You can make your knowledge base accessible through Intercom chat sessions and through your website.
What is the difference between Intercom and Zendesk?
One of Intercom's most significant live chat competitors is Zendesk Chat. Although Zendesk Chat offers more integrations, Intercom is a more affordable option for small businesses and is still very capable of facilitating live chats for multiple users.