5 min read • Last updated on September 12th, 2018

Confluence Reviews, Ratings, Pricing Info and FAQs

Confluence by Atlassian is a project management tool that allows businesses of all sizes to create, share, and collaborate on projects in one centralized location. Atlassian is an Australian company with 9 offices in 6 countries.

Confluence Pricing:

Plan Name

Monthly Pricing

Up to 10 users

$10.00

11 - 100

$5.00 per employee

Confluence Key Information Table:

Co-Founders

Mike Cannon-Brookes, Scott Farquhar

Founded

2001

Headquarters

San Francisco, CA

Co-CEOs

Mike Cannon-Brookes, Scott Farquhar

Number of Employees

2,500

Number of Customers

125,000+

Phone

Message only

Address

1098 Harrison St, San Francisco, CA 94103

Website

www.atlassian.com

Confluence FAQs:

What is the price range for Confluence?

Confluence pricing ranges from $10.00 for a team of 10 to $5.00 per user per month for 11 - 100 employees. If your team has more than 100 people, you can use the calculator on Confluence's website to work out the monthly cost per employee.

What is Confluence?

Atlassian Confluence, or Confluence Wiki, is a type of content collaboration software that allows employees to work and manage projects online in an effort to maximize productivity. Confluence has an extensive set of features including templates, document management, page and file versioning, and the ability to leave feedback on tasks.

Is there a Confluence app?

Yes, the Confluence application is able to sync between desktop and mobile phones enabling employees to work from anywhere. The app is compatible with iOS and Android.

Is there a Jira Confluence configuration?

Yes, Confluence software works seamlessly with Jira - a software development tool by Atlassian - to manage projects and communicate across teams more effectively.

Where do I download Confluence software?

On the Atlassian homepage, click "Try Free" or "Buy Now" in the top right corner. You'll be directed to a page where you can choose between trying out or purchasing the cloud or server option.

How do I get in touch with Confluence customer service?

On the homepage, click Support and choose an option from the drop-down menu. Options include technical support, help guides and a community help page where you can chat with other members and ask questions.

Where do I find the Confluence login page?

At the bottom of the homepage, click My Account under Resources to log in to your Confluence account. You can also sign in directly at id.atlassian.com/.

Confluence Reviews:

Reviewer

Rating

Review

Maria C.

5/5

A great collaboration tool where all project documents (from major project plans to reports to release cycle to simple meeting notes) can be organized and shared in one centralized location. The confluence editor feature makes it easier for me to create documents, review and share feedback and changes can be tracked through page histories.

Richard L.

3/5

We use the cloud version for customer facing knowledge base (KB). A great tool for creating and maintaining documentation and how-to articles. Our users are our customers, so inviting is confusing and creating users is convoluted and limited. Once you designate the space as a KB, Confluence should provide user access in a way that is unique to a KB, but the invitation process is still worded like a collaboration tool and emails are not customizable.

Anna M.

5/5

With Confluence we have an environment that is very efficient to work in to add new content, very easy to update articles and manage file attachments. The keyboard shortcuts are second to none. It is an absolute pleasure to work in Confluence all day.

Tania G.

5/5

I love the ease of use of the editor and the content management features. I fell in love as soon as I saw I could copy/paste screen shots directly in the editor - it's such a time saver for me.

Abizer A.

5/5

A very useful tool for managing the complete knowledge repository and team-management information. Sometimes the page tracking doesn't work well.

Randall H.

4/5

We have used Confluence to capture work instructions, business rules, technical information, links to artifacts, tool usage documentation, keeping track of tasks via embedded calendars or links to JIRA. If you have access to space and page settings, they seem often unintuitive. It is hard to manage who can or can't view pages and use other advanced features.

David B.

4/5

The software is very easy to use. You can quickly create team pages and share with other teams. You can structure your page any number of ways. Embedded links, images etc are easy to add and there are a number of 3rd party plugins to expand the service. The flexibility of the system means that it becomes cluttered very quickly. The search feature is poor.

Ramakrishna G.

4/5

Confluence is the best choice for sharing information with team members and other projects. Sometimes we can receive notifications for each and every edit in the confluence, this will irritate a little bit. UI-design does not look rich or user friendly.

Julia B.

4/5

Confluence is absolutely one of those tools where you're only going to get out of it what you put into it. We're working now on increasing adoption within our system so that everyone uses all of the great information and resources that we have stored in our Confluence. It's pretty easy to use and I find most of the page editing tools very intuitive.

Sathish V.

4/5

Confluence is a very useful tool to share different types of documents across an organization. Easy to use and quickly customizable. Creating macros is little bit difficult. Sometime we face performance issue.