eFax Reviews, Pricing, Key Information, FAQs

Learn about eFax pricing, customer ratings, eFax Corporate, and more about how to fax online with this global online fax service.

Updated on March 28th, 2022

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eFax is a global fax service provider that enables businesses to send and receive faxes via email or online.

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eFax Reviews

Pros: Secure faxing and great storage capabilities.

Cons: Setup fee of $10 whereas competitors don't charge setup fees.

Bottomline: Great platform to securely store and fax documents.

Key Information:

Legal Name

j2 Global, Inc.


Rudy Prince

Founding Date

Jan 01, 1988


6922 Hollywood Blvd., 5th Floor, Los Angeles, CA 90028

Number of Employees


Number of Customers





1 (800) 878-7151




Is eFax still free?

eFax's free fax solution allows you to receive up to 10 fax pages per month. eFax Free includes 30 days of fax storage in your eFax Message Center. This service doesn't have outbound faxing, and your fax number is randomly assigned to you.

How much does it cost to use eFax?

eFax's pricing ranges from $16.95 per month for the Plus plan to $19.95 for the Pro plan. The Plus plan allows you to send 20 pages and receive 130 pages per month. There is a $10.00 set-up fee, and additional faxes will cost $0.10+ per page based on your location and the length of the document.

Is eFax legit?

Yes, eFax is HIPAA, PCI, GLBA, and SOX compliant.

How can I get eFax for free?

Visit eFax's website to learn more about getting free access to eFax.

How long is eFax's free trial?

eFax's free trial gives you access to all the functions and features of the eFax Plus plan for a 30-day period.

Is eFax a good service?

eFax was established in 1988 and has 11,000,000 customers. They provide secure faxing and great storage capabilities.

What does eFax's services include?

eFax enables you to send and receive faxes via email. Features include an easy-to-use interface, a free local or toll-free number, digitized signatures, lifetime storage, an address book, safe and secure encryption, and a keyword search option. There is no need to install hardware or software.

What are some alternatives to eFax?


What is the difference between eFax and Smartfax?

Smartfax is cheaper than eFax at $6.95 per month for 250 inbound and outbound faxes and no set-up fee. While the eFax Plus plan costs $16.95 per month for only 150 pages, it does offer mobile functionality and lifetime storage, which Smartfax does not. You only get 30 days of storage with Smartfax.

Is there an eFax app?

Yes, you can download the eFax app for free on Android and iPhone, but you need a subscription in order to use the service.


What is eFax API?

API stands for application programming interface. The eFax Developer online fax API is designed for high-volume faxing and integrates with your company's CRM, enterprise resource planning (ERP), or electronic healthcare system (EHR).

What services are included in eFax Corporate?

eFax Corporate is a fully-hosted cloud fax service used by businesses of all sizes. Features include the eFax mobile app for all mobile devices, the eFax Messenger desktop tool that enables you to edit faxes digitally, and the eFax cloud service that integrates with multi-function printers (MFP).

How do I get in touch with eFax's customer service?

You can contact eFax's customer service on 1 (800) 878-7151.