eFax Reviews, Pricing, Key Information, FAQs

Learn about eFax pricing, customer ratings, eFax Corporate, and more about how to fax online with this global online fax service.

4 min read • Last updated on October 16th, 2018

eFax is a global fax service provider that enables businesses to send and receive faxes via email or online.

Also Consider

eFax Pricing:

Plan Name

Monthly Price

Plus

$12.95 /mo.

Pro

$15.95 /mo.

eFax Key Information Table:

Founder

Rudy Prince

Founded

1997

Headquarters

Los Angeles, CA

CEO

Vivek Shah

Number of Employees

100+

Number of Customers

11,000,000

Phone

1 (323) 817-3207

Address

j2 Global Communications, 6922 Hollywood Blvd., 5th Floor, Los Angeles, CA 90028

Website

efax.com

eFax FAQs:

What is the price range for eFax?

eFax pricing ranges from $12.95 per month for the "Plus" plan to $15.95 for the "Pro" plan. The Plus plan allows you to send 20 pages and receive 130 pages per month. There is a $5.00 set-up fee and additional faxes will cost $0.10+ per page based on your location and the length of the document. With the Pro plan, there is no set-up fee and you can send and receive a combined amount of 300 efaxes per month. As with the Pro plan, additional pages will cost you $0.10 or more. If you require more than one fax number and have more than 10 employees, eFax Corporate offers customizable plans which are quote only.

What does eFax services include?

eFax enables you to send and receive faxes via email. Features include an easy-to-use interface, a free local or toll-free number, digitized signatures, lifetime storage, address book, safe and secure encryption, and a keyword search option. There is no need to install hardware or software.

Efax
eFax vs. Smartfax

Smartfax is cheaper than eFax at $6.95 per month for 250 inbound and outbound faxes and no set-up fee. While the eFax Plus plan costs $12.95 per month for only 150 pages, it does offer mobile functionality and lifetime storage, which Smartfax does not. You only get 30 days of storage with Smartfax.

Is there an eFax app?

Yes, you can download the eFax app for free on Android and iPhone but you need a subscription in order to use the service.

What services are included in eFax Corporate?

eFax Corporate is a fully-hosted cloud fax service used by businesses of all sizes. Features include the eFax mobile app for all mobile devices, the eFax Messenger desktop tool which enables you to edit faxes digitally, and the eFax cloud service which integrates with multi-function printers (MFP).

Efax
What is eFax API?

API stands for application programming interface. The eFax Developer online fax API is designed for high-volume faxing and integrates with your company's CRM, enterprise resource planning (ERP), or electronic healthcare system (EHR).

Is eFax HIPAA compliant?

Yes, eFax is HIPAA, PCI, GLBA, and SOX compliant.

Where can I find the eFax login?

The eFax login page can be found at efax.com/login. Corporate account holders can log in at efaxcorporate.com/admin/login.

How do I get in touch with eFax customer service?

Contact eFax customer service on 1 (800) 878-7151.

eFax Reviews:

Reviewer

Rating

Review

Candace E.

4/5

eFax securely sends your documents!

Cecelia G.

4/5

I use eFax directly or with our 800#. Easy to use. Perfect if you have your direct line to pick up.

Jon A.

4/5

Integrates well and is reliable.

Matt R.

2/5

Free trial scam!

Hasib B.

5/5

Reduces clutter.

Richard R.

5/5

Segregating fax lines and moving to the cloud.

Neil H.

1/5

They've been down for 1 week and they cannot provide an ETA!

Beth D.

2/5

Just no.

Michael S.

5/5

Simple setup.

Kirtus W.

1/5

Horrible! A fifth of faxes never make it through, rip off billing, awful offshore customer service. 2 months - done.