Mindbody Reviews

Learn about Mindbody appointment scheduling software for small businesses. Includes info on Mindbody, free trials, pricing, customer reviews, and FAQs.

Updated on July 10th, 2019

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Mindbody is a web-based management and appointment scheduling software created to meet the needs of small to midsize business owners. With Mindbody, users can schedule appointments, process payments, monitor success, and oversee schedules. The software is generally used by gyms, fitness training centers, salons, spas, and wellness centers.

Also Consider

Appointy

Simple, functional, all-in-one scheduling software.

Sign Up Free

Increase productivity.

Attract customers.

Schedule online.

Pricing:

Plan Name

Monthly Pricing

Essential

$149.00

Accelerate

$269.00

Ultimate

$389.00

Mindbody
Review:

Pros: Simple and customizable option. Packed with features. Good mobile application.

Cons: UI is not user-friendly. Big learning curve. Customer support needs improvement. Can be expensive.

Bottomline: Costly software. Offers customizable features. However, the UI needs an update.

Key Information:

Co-founders

Blake Beltram, Rick Stollmeyer

Founded

2001

Headquarters

San Luis Obispo, CA

Number of Employees

1,350

CEO

Rick Stollmeyer

Address

651 Tank Farm Rd, San Luis Obispo, CA 93401, United States

Phone

+1 877-755-4279

Website

www.mindbodyonline.com

News and Activity:

Date

News or Activity

January 22, 2019

Vista Equity Partners’ $1.9 Billion Acquisition of MINDBODY.

January 17, 2019

MINDBODY Selected for 2019 Bloomberg Gender-Equality Index.

December 12, 2018

MINDBODY Makes Deloitte's Fast 500 Companies.

November 13, 2018

MINDBODY Hires Rajasekar as Chief Technology Officer.

Reviews:

Source

Review

Eva Leobold - alignable.com

The business I own now used Mind Body for many years before I took over 4 years ago, so I stayed with them. I had 7-10 years of database that I wanted to retain. By the time I personally had been with them for 2 years, I was ready to drop them - and I did. My complaints, which I voiced to them to no avail, were that the price kept going up without an increase in value; any added value came with an additional price tag; they never answered help questions via email for me; any attempt to reach them took many calls.

Gail Grossman - alignable.com

I used Mindbody for many years at my yoga studio. I’m one of the first to sign up when they went to the online version. I like the marketing you get from their app, but the credit card processing stinks! I also think they have gotten quite costly.

Ron Adams - alignable.com

I too was once a customer of MindBody for 5 years now. Following their recent price increase I made the transition to Vagaro. Extremely comparable to MindBody, very user friendly and a fraction of the cost.

Brahmi Gold-Bernstein - alignable.com

I used MindBody for about 10 years. Then they doubled their price. Each year they would introduce an add-on service for more money. I would try it out, and then opt out because none of them ever showed an ROI. When they decided to take over the merchant processing and bring it in-house they changed the way they settled transactions and NEVER TOLD ME. This broke my business process and the first month I was unable to balance my checkbook.

FAQs:

How much does Mindbody cost?

Mindbody plans range from $149.00 to $389.00 per month.

See Mindbody's full list of pricing.

How do I see reviews on Mindbody?

Log in to your Mindbody site, go to the 'Home' tab and select 'Dashboard'. Then click 'Schedule' to view the reviews you received. See further instructions here.

Learn more about Mindbody.

How does the Mindbody app work?

The Mindbody app enables your existing customers to manage their schedules.

Learn more about Mindbody.

How do I cancel my Mindbody subscription?

Mindbody's terms of service require a 30-day notice of cancellation. To do this you need to contact customer service either by phone (1-877-755-4279) or email (support@mindbodyonline.com).

Is Mindbody free?

No, Mindbody plans range from $149.00 to $389.00 per month.

See Mindbody's full list of pricing.

Is Mindbody a CRM?

Yes, Mindbody is a CRM that caters specifically to businesses in the wellness and fitness industry.

Learn more about Mindbody.

What is the Mindbody app?

Mindbody's business app enables you to run your business from any device and includes features such as scheduling, client management, and point of sale.

Learn more about Mindbody.

How do I write a review on Mindbody?

Log in to your Mindbody site, go to the 'Home' tab and select 'Dashboard'. Then click 'Schedule', go to the 'History' section, find the class or appointment you want to review, and click on 'Write a Review'.

Learn more about Mindbody.

Who bought Mindbody?

Mindbody was acquired by Vista Equity Partners.

See more news about Mindbody.

Log in to your Mindbody site, go to the 'Home' tab and select 'Manager Tools'. A variety of tools will be displayed including the option to create links to your site, merge duplicate client accounts, and make use of API integrations.

Learn more about Mindbody.

How do you buy passes on the Mindbody app?

To purchase services using the Mindbody app you need to search and select the business you want to buy from, then click on 'View Pricing', choose the pass you want to purchase, and then click 'Buy'.

Who owns Mindbody Online?

Mindbody was founded by Blake Beltram and Rick Stollmeyer in 2001 and was acquired by Vista Equity Partners in 2019.

See more news about Mindbody.

Who started Mindbody?

Mindbody was founded by Blake Beltram and Rick Stollmeyer.

Learn more about Mindbody.

Where is Mindbody located?

Mindbody's headquarters are in San Luis Obispo in California.

Learn more about Mindbody.

How many employees does Mindbody have?

Mindbody has 1,350 employees.

Learn more about Mindbody.

When did Mindbody go public?

Mindbody went public in June 2015.

See more news about Mindbody.

When was Mindbody founded?

Mindbody was founded in 2001.

Learn more about Mindbody.

Is Mindbody HIPAA compliant?

Yes, Mindbody is HIPAA compliant, but not HIPAA certified. If your business is subject to the HIPAA, you should request Mindbody's Business Associate Agreement (BAA) via email (privacy@mindbodyonline.com).

Is there a Mindbody free trial?

Mindbody does not offer a free trial. Users can go to mindbody.com and request a demo.