Mindbody is a web-based management and appointment scheduling software created to meet the needs of small to midsize business owners. With Mindbody, users can schedule appointments, process payments, monitor success, and oversee schedules. The software is generally used by gyms, fitness training centers, salons, spas, and wellness centers.
Pros: Simple and customizable option. Packed with features. Good mobile application.
Cons: UI is not user-friendly. Big learning curve. Customer support needs improvement. Can be expensive.
Bottomline: Costly software. Offers customizable features. However, the UI needs an update.
San Luis Obispo, CA
Number of Employees
1 (877) 755-4279
651 Tank Farm Rd, San Luis Obispo, CA 93401, United States
News and Activity:
News or Activity
January 22, 2019
January 17, 2019
December 12, 2018
November 13, 2018
The business I own now used Mind Body for many years before I took over 4 years ago, so I stayed with them. I had 7-10 years of database that I wanted to retain. By the time I personally had been with them for 2 years, I was ready to drop them - and I did. My complaints, which I voiced to them to no avail, were that the price kept going up without an increase in value; any added value came with an additional price tag; they never answered help questions via email for me; any attempt to reach them took many calls.
I used Mindbody for many years at my yoga studio. I’m one of the first to sign up when they went to the online version. I like the marketing you get from their app, but the credit card processing stinks! I also think they have gotten quite costly.
I too was once a customer of MindBody for 5 years now. Following their recent price increase I made the transition to Vagaro. Extremely comparable to MindBody, very user friendly and a fraction of the cost.
I used MindBody for about 10 years. Then they doubled their price. Each year they would introduce an add-on service for more money. I would try it out, and then opt out because none of them ever showed an ROI. When they decided to take over the merchant processing and bring it in-house they changed the way they settled transactions and NEVER TOLD ME. This broke my business process and the first month I was unable to balance my checkbook.
How much does Mindbody cost?
Mindbody plans range from $149.00 to $389.00 per month.
How do I see reviews on Mindbody?
How does the Mindbody app work?
The Mindbody app enables your existing customers to manage their schedules.
How do I cancel my Mindbody subscription?
Mindbody's terms of service require a 30-day notice of cancellation. To do this you need to contact customer service either by phone (1-877-755-4279) or email (email@example.com).
Is Mindbody free?
No, Mindbody plans range from $149.00 to $389.00 per month.
Is Mindbody a CRM?
Yes, Mindbody is a CRM that caters specifically to businesses in the wellness and fitness industry.
What is the Mindbody app?
Mindbody's business app enables you to run your business from any device and includes features such as scheduling, client management, and point of sale.
How do I write a review on Mindbody?
Log in to your Mindbody site, go to the 'Home' tab and select 'Dashboard'. Then click 'Schedule', go to the 'History' section, find the class or appointment you want to review, and click on 'Write a Review'.
Who bought Mindbody?
Mindbody was acquired by Vista Equity Partners.
How do I link my Mindbody account?
Log in to your Mindbody site, go to the 'Home' tab and select 'Manager Tools'. A variety of tools will be displayed including the option to create links to your site, merge duplicate client accounts, and make use of API integrations.
How do you buy passes on the Mindbody app?
To purchase services using the Mindbody app you need to search and select the business you want to buy from, then click on 'View Pricing', choose the pass you want to purchase, and then click 'Buy'.
Who owns Mindbody Online?
Mindbody was founded by Blake Beltram and Rick Stollmeyer in 2001 and was acquired by Vista Equity Partners in 2019.
Who started Mindbody?
Mindbody was founded by Blake Beltram and Rick Stollmeyer.
Where is Mindbody located?
Mindbody's headquarters are in San Luis Obispo in California.
How many employees does Mindbody have?
Mindbody has 1,350 employees.
When did Mindbody go public?
Mindbody went public in June 2015.
When was Mindbody founded?
Mindbody was founded in 2001.
Is Mindbody HIPAA compliant?
Yes, Mindbody is HIPAA compliant, but not HIPAA certified. If your business is subject to the HIPAA, you should request Mindbody's Business Associate Agreement (BAA) via email (firstname.lastname@example.org).
Is there a Mindbody free trial?
Mindbody does not offer a free trial. Users can go to mindbody.com and request a demo.