10to8

Learn about 10to8 appointment scheduling software for small businesses. Includes info on 10to8, pricing, comparisons to competitors, and FAQs.

Updated on July 21st, 2022

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10to8 is cloud-based appointment scheduling software that is used in a range of industries, including salons and spas, health, education, and retail. Key features include online booking, customer and staff management, integrations, and more.

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At-a-Glance:

Feature

10to8

Appointment scheduling

Email and text reminders

Individual and group services

Customer management

Reports

Online payments

Customer support

Email and in-app.

Review:

10to8 offers a tailored suite of solutions for small businesses, such as salons and spas, healthcare practices, education services, recruitment companies, and financial firms. The platform has a handy mobile app and allows users to easily manage appointments, monitor sales, coordinate staff, and more.

10to8 is available in multiple languages and used by small businesses in 13 countries around the world. While the platform has plenty of useful features, only its enterprise plan offers unlimited appointment bookings, whereas this is a standard offering with many other free salon software solutions.

Pros:

  • 10to8 is an all-in-one solution with plans for various budgets and needs.
  • Multiple locations, staff, and rooms can be managed from a single calendar.
  • Online payments are processed securely via Stripe and PayPal.
  • Automated text messages, email, and voice call reminders help to prevent no-shows.
  • Users can keep track of appointments by syncing with external calendars, such as Google, iCal, Outlook, and Office365.
  • The platform helps to improve communication with customers through two-way client messaging.
  • Users can easily manage customer data, history, and timezones in one location.
  • Various services, roles, and permission types can be assigned to staff members.
  • Over 1,500 Zapier integrations are available.
  • The platform is fully GDPR and HIPAA compliant.

Cons:

  • Appointments are limited on each plan, except the Bespoke option which is aimed at enterprises.
  • There is no telephonic or live chat support available.
  • The Free plan is co-branded with 10to8, meaning that their branding will appear on your booking page.
  • The software does not include a built-in point of sale (POS) or inventory system.
  • There is no integration with Instagram.

Reputation:

On G2, the platform received 4.6 out of 5 stars based on over 170 reviews, which mostly praised the software's ease of use, affordability, and host of integrations. The platform received 4 out of 5 stars on TrustPilot based on 405 reviews. Customers counted the app's easy appointment bookings, auto-reminders, and customer support as advantages.

On GetApp, the platform received 4.6 out of 5 stars based on 595 reviews. Users were pleased that the Free plan includes most of the features available on the paid plans, while others complained that the site is not as easy to set up for non-tech savvy users.

Pricing:

Plan

Monthly Pricing

Annual Pricing

Small Business

$12.00

$9.60 /mo.

Basic

$25.00

$20.00 /mo.

Grow

$50.00

$40.00 /mo.

Enterprise

Contact for quote.

Contact for quote.

10To8 vs. Booksy
10to8 vs. Booksy:

Booksy is a robust solution with a base cost of $29.99 per month plus $20.00 per additional employee. Although significantly costlier than 10to8, Booksy offers many advanced features, such as built-in inventory tracking, a POS, and shift management. However, 10to8 is ideal for startups with basic needs and a smaller budget.

10to8 vs. Booksy Comparison:

Feature

10to8

Booksy

Starting price

$12.00 /mo.

From $29.99 /mo.

Free plan

x

Inventory management

✓ (Integration only)

Unlimited appointments

x

Multi-language support

Shift management

x

Customer support

Email and in-app.

Phone and email.

The Smb Guide 10To8 Vs Squarespace Scheduling 420X320 20220721
10to8 vs. Squarespace Scheduling:

Squarespace Scheduling is an easy-to-use solution for booking appointments, tracking inventory, and boosting sales. Unlike 10to8, the platform offers customizable templates, client packages, and staff commission and tips. Conversely, 10to8 is the more affordable option and offers voice call reminders and two-way client chat, which the former lacks.

10to8 vs. Squarespace Scheduling Comparison:

Feature

10to8

Squarespace Scheduling

Starting price

$12.00 /mo.

$15.00 /mo.

Free plan

Unlimited appointments

x

Multi-location support

Customizable email templates

x

Two-way client chat

x

Customer support.

Email and in-app.

Email and live chat.

10To8 vs. Rosy
10to8 vs. Rosy:

Like 10to8, Rosy is designed for small businesses in the beauty industry, and features appointment bookings, client messaging, and a mobile app. However, they charge $29.99 for the first user plus $10.00 per additional user, making them a costly option if you plan on scaling. 10to8 has both free and paid plans, allowing you to grow your business.

10to8 vs. Rosy Comparison:

Feature

10to8

Rosy

Starting price

$12.00 /mo.

From $29.00 /user /mo.

Free plan

x

Unlimited appointments

x

Multi-location support

Inventory management

✓ (Integration only)

Point of sale (POS)

✓ (Integration only)

Customer support.

Email and in-app.

Phone and email.

Key Information:

Legal Name

10to8 Ltd.

Founder

Matthew Cleevely

Founding Date

Jan 01, 2011

Address

3 Laundress Ln., Cambridge CB2 1SD United Kingdom

Number of Employees

10

Number of Customers

50000

Email

sales@10to8.com

Telephone

011 44 1223 750 754

Website

https://10to8.com/

FAQs:

What is 10to8?

10to8 is appointment scheduling and salon management software designed for small businesses.

What is 10to8's price range?

10to8's pricing ranges from $12.00 to $50.00 per month. They also offer a free plan and discounted annual plans.

Is there a 10to8 free trial?

No, 10to8 does not offer a free trial. However, they do offer a free plan.

Where is 10to8 located?

10to8 is headquartered in Cambridge, England.