Booking.com for Business

Review:

Founded in 1996, Booking.com has a wealth of experience in travel booking and management. Booking.com for Business is designed specifically to manage the processes of corporate business trips and offers a number of key features, such as a comprehensive inventory of flights and accommodations, 24/7 customer support, and integrated expense reporting.

The platform is completely free to use, making it a valuable tool for businesses of all sizes. The platform is available around the world and offers support in 44 different languages; however, it is not a traditional travel management platform and lacks third-party integrations.

Pros:

• Booking.com for Business is completely free to use.
• Users have access to unlimited discounts and rewards through Booking.com for Business.
• The platform gives users access to an extensive travel inventory of flights, accommodations, and car rental services.
• Booking.com for Business features 24/7 customer support by chat, phone, and email.
• Users can monitor and track spending with integrated expense reporting.
• Companies can create varying permission levels for different team members to control expenses.
• The integrated map allows users to track the movements and itineraries of travelers.
• Customer support is available in 44 different languages.
• Booking.com for Business provides updates with the latest health and safety information.

Cons:

• Booking.com for Business is not a dedicated travel management software company.
• The platform lacks third-party integrations.

Reputation:

On G2 Booking.com for Business received a 4-star rating, with a handful of users praising the comprehensive range of accommodations available, excellent customer support, and user-friendliness of the platform. However, reviews of Booking.com on Trustpilot and sitejabber are unfavorable, citing the customer service as the platform's key downfall.