ITILITE

Review:

Established in 2017, ITILITE is a relatively young platform designed to simplify the process of organizing, managing, and reconciling the logistics and expenses of business trips. Key features include 24/7 customer support, a comprehensive travel inventory of flights, lodging, and car rental options, and automated fraud detection.

While ITILITE lacks a free version of its software, it does offer a 14-day free trial and features various plans for travel and expense management to suit different company needs. The platform has been used by a number of prominent companies, including Toshiba, PUMA, and Jockey to streamline business trips.

Pros:

• ITILITE integrates with a number of third-party services, including Zoho, Sage, Google, and QuickBooks.
• The platform offers 24/7 customer support via chat, phone, and email.
• Users have access to an extensive travel inventory of flights, hotel, and car rental bookings.
• The platform features a trip cost predictor to help generate travel expense estimates.
• Users can manage travel expenses and view insights and reports from the dashboard.
• The platform features automated audit and fraud detection.
• Users can create customized travel policy rules according to departments, trip types, and employee levels.
• The platform offers users off-market rates through its consolidated supplier relationships.
• Users can easily capture receipts in the app for seamless reconciliation and reimbursement.
• ITILITE features a dedicated mobile app for both iOS and Android.

Cons:

• There is no free version of the software except for the free trial.

Reputation:

User reviews on G2 were mostly positive, with users praising the platform's ease of use, comprehensive booking functionality, and excellent customer support. However, some users found the web platform to be slow and unresponsive.