Roomex

A detailed review of Roomex's travel management software with pricing, comparisons to competitors, key information, and FAQs.

Updated on April 28th, 2023

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Roomex is an expense and travel management software platform designed to aid the process of booking business trips and managing expenses and reconciliations.

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Free plan for up to 3 users

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At-a-Glance:

Feature

Roomex

Price

Free.

Online booking inventory

Travel policies

Receipt capture

Expense management

Trip analytics

Mobile app

iOS and Android.

Customer support

Phone.

Review:

Founded in 2004, Roomex has over 15 years of experience in developing travel management software and offers a number of key features to aid the processes involved with managing business trips, including a comprehensive travel inventory, expense management tools, and comprehensive traveler risk management services.

Roomex is a completely free platform, making it a valuable resource for businesses of all sizes. The platform has been used by over 2,000 companies worldwide to manage their business trips; however, the platform lacks 24/7 customer support.

Pros:

  • Roomex is a completely free travel management platform.
  • The platform gives users access to over 1.2 million hotels in 100 countries.
  • Roomex Analytics gives users real-time metrics into business trip expenses.
  • The platform allows users to create travel policies to ensure business trip compliance.
  • Users have access to dedicated account managers.
  • RoomexPay allows users to easily manage all business trip expenses from a central dashboard.
  • The platform features a live duty of care map top track and support traveling employees.
  • Roomex is more affordable than competitors, such as ITILITE.
  • Travelers can use RoomexPay to easily capture receipts for reimbursement.
  • The platform features a mobile app for both iOS and Android.

Cons:

  • Roomex lacks 24/7 customer support and is only available during office hours.

Reputation:

Roomex has a single review on G2, with the reviewer praising the hotel price comparison feature. Reviews on Trustpilot were mixed, with users giving the platform a 3.4-star rating. Positive reviews cited the customer service as a highlight; however, one user complained about a double charge on a hotel stay and difficulty with receiving a refund.

Negative reviews continued on Sitejabber, with users criticizing the quality of the hotel rooms offered by the platform. On Google, the platform received mostly positive reviews, citing the reconciliation tools and easy-to-use interface as strong points.

Pricing:

Roomex is completely free.

The Smb Guide Roomex Vs Biz Away 420X320 20221020
Roomex vs. BizAway:

BizAway and Roomex are similar travel management platforms that both offer a free version of their software; however, users need to pay for many of the key features with BizAway, making Roomex the more affordable option for employers on a tight budget. BizAway offers 24/7 customer support — a feature that Roomex lacks.

Roomex vs. BizAway Comparison:

Feature

Roomex

BizAway

Price

Free.

Free and paid options.

Travel policies

Travel risk management

Booking management

Mobile app

24/7 customer support

x

The Smb Guide Roomex Vs Itilite 420X320 20221020
Roomex vs. ITILITE:

ITILITE is costlier than Roomex with pricing starting from $9.99 per trip and the platform only offers a 14-day free trial of its software. Both platforms allow for travel expense management and receipt capturing; however, ITILITE stands out as the more feature-rich platform, offering more third-party integrations and 24/7 customer support.

Roomex vs. ITILITE Comparison:

Feature

Roomex

ITILITE

Price

Free.

From $9.99 /trip or $7.99 /user /mo.

Free offer

14-day free trial only.

Expense tracking

Travel policies

Mobile app

24/7 customer support

x

The Smb Guide Roomex Vs Flightfox 420X320 20221020
Roomex vs. Flightfox:

While Flightfox offers a free version of its platform, many of the advanced expense and travel management features are only available with the paid plans, making Roomex the more budget-friendly option. Both platforms offer dedicated account managers and a mobile app, but only Flightfox offers 24/7 customer support and supports custom integrations.

Roomex vs. Flightfox Comparison:

Feature

Roomex

Flightfox

Price

Free.

From $100.00 /mo.

Free offer

Account manager

Global reach

Travel policies

Expense management

24/7 customer support

x

Key Information:

Legal Name

Roomex Ltd

Founder

Karl Glennon

Founding Date

Jan 01, 2004

Address

68 Harrison Ave., Boston, MA 02111

Number of Employees

102

Number of Customers

2000

Telephone

1 (617) 915-1353

Website

https://www.roomex.com/

FAQs:

What is Roomex?

Roomex is an expense and travel management software platform designed to streamline the processes of planning, booking, and managing business trips.

What does Roomex cost?

Roomex is completely free.