Routespring

Review:

Founded in 2020, Routespring is a relatively new platform that provides tools and services to simplify and automate the processes of booking, logistics, management, payments, and reimbursements associated with business trips. Key features include 24/7 U.S.-based customer support, a centralized billing portal, and automated approval workflows.

While the platform offers a free version of its software, many of the advanced features are only available with its paid plans. However, the platform offers a free trial of its paid plans, and its comprehensive range of tools makes it a valuable resource to manage business trips.

Pros:

• Routespring offers an entirely free version of its software.
• The platform offers 24/7 U.S.-based travel support.
• The centralized billing portal allows all flights, accommodations, and rentals to be managed from a single location.
• The platform features a comprehensive travel inventory of both local and global partnerships.
• Routespring integrates with various accounting platforms to automate expense mapping.
• Users can streamline travel logistics by creating spend controls, travel policies, and approve workflows.
• The user dashboard allows companies to view real-time travel arrangements and transactions.
• The dashboard allows users to view travel analytics, generate custom reports, and get actionable insights.
• With the Growth and Pro plans, users have access to a dedicated account manager to help with travel bookings and logistics.
• The platform features a consumer-grade mobile app for both iOS and Android.

Cons:

• Many of the advanced features are not available with the free plan.
• The 24/7 customer service is only available in the U.S.

Reputation:

Users on G2 praised the platform for its easy-to-use interface and excellent customer support. Most users gave the platform a 5-star rating but suggested that the travel inventory could be more comprehensive.

On TrustRadius, two reviewers gave the platform a 9.6 rating, citing traveler tracking, cost management, customer service, and centralized payment features as highlights. Shortcomings included an inability to accommodate different email addresses and domains in one account, and insufficient reporting details.