Costco Credit Card Processing

Learn about the Costco credit card processing service for merchants and other businesses. Includes info on pricing, key information, and FAQs.

Updated on July 7th, 2020

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

Costco credit card processing, also known as Costco Merchant Services, is handled by Elavon who provides tailored payment processing solutions at a member-only price to Costco customers.

Also Consider

Square

POS and Credit Card Processing

Sign Up Free

Automatically tracks customer purchases.

Used by more than 2 million businesses.

Robust reporting.

Pricing:

Plan Name

Pricing

On-site & In-Store

1.22% + $0.12 per transaction

Online

1.99% + $0.25 per transaction

On-the-Go

1.22% + $0.12 per transaction

Costco Merchant Services by Elavon
Review:

Pros: Fantastic mobile processing capability and a great virtual terminal feature.

Cons: Comparatively high prices.

Bottomline: Excellent payment processing platform to facilitate easy payments.

Key Information:

Co-Founders

James Sinegal, Jeffrey Brotman

Founded

1983

Headquarters

Issaquah, WA

Number of Employees

200,000

Number of Customers

90,300 000

CEO

Walter Craig Jelinek

Address

999 Lake Drive, Issaquah, WA, 98027

Phone

+1 844-204-5982

Website

www.costco.com/merchant-account

Reviews:

Source

Review

Ben Dwyer - cardfellow.com

Costco Credit Card Processing = A Big Mistake! Costco may sell some things at wholesale prices, but it’s not merchant accounts. In fact, Costco doesn’t even provide credit card processing. Instead, they outsource merchant services to a company called Elavon. Costco’s merchant accounts use tiered pricing with bait and switch rates. In short, you will pay through the nose to process credit cards, and you’ll likely be stuck doing it until your multi-year contract expires. Here’s a breakdown of why Costco credit card processing services are so horrible. Marketing Tactics Costco actively pushes its credit card processing, including through its customer magazine. The Spring 2016 issue, pictured, includes a full page ad dedicated to telling you that the pricing is competitive and the service excellent. There’s a nice anecdote about a happy customer, and a smiling Costco rep. It even includes the great news that Costco and Elavon have lowered pricing even further than in the past. The qualified rate quoted is a mere 1.22% + $0.12 per transaction! But of course, that’s not what you’re going to pay.

gmark2000 - forums.redflagdeals.com

I am using Costco's service. The fees were really low compared to Moneris.

FAQs:

What is the price range of Costco's credit card processing service?

Costco's pricing starts at 1.22% + $0.12 and goes up to 1.99% + $0.25 per transaction. Customers are required to pay a monthly minimum fee if their total transaction fees and per-item charges are less than $20.00 per month.

Are there any additional fees for Costco credit processing?

A $25.00 application fee and $4.95 monthly statement fee applies for Non-Executive members. There are no application, statement, reporting or annual fees for Executive Members.

How do I get in touch with Costco customer service?

You can call Costco 24/7 customer service at 1 (844) 204-5982 or visit their website to read their knowledge base.

What are the advantages of Costco/Elavon Merchant Services?

Costco offers credit card processing solutions for a wide range of industries from retail to healthcare. Packages are optimized according to the industry and the size of your business or organization. Elavon's user-friendly customer portal provides customizable reporting and shows you daily information on sales and other important information

What credit card processing solutions does Costco offer?

Costco/Elavon offers in-store, online, and mobile payment solutions that are secure and convenient. Elavon has a wide selection of payment terminals to accept several forms of payment from your customers, including smart/chip cards (EMV), mobile wallets, legacy credit, and debit swipe cards. All payment solutions use encryption technology to protect your customers' data.

How do I apply for the Costco credit card processing service?

Visit the Costco payment processing website and click "Get More Info" to submit an inquiry form or call them at 1 (877) 369-0301 or 1(844) 204-5982.

Are there any Costco Credit Card Processing alternatives?