CallRail Reviews, Pricing, and FAQs

Read about CallRail pricing, company details, customer reviews, and other important information.

Updated on March 29th, 2022

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CallRail is a call tracking system that analyzes inbound calls to measure the performance of a business's marketing campaigns. It reveals which online and offline campaigns are driving call leads and conversions and provides analytics to help grow your business.


Plan Name


Call Tracking

$45.00 /mo.

Conversation Analytics

$95.00 /mo.

Marketing Analytics

$95.00 /mo.

Analytics Suite

$145.00 /mo.

CallRail Reviews

Pros: Excellent tracking and reporting capabilities.

Cons: Hubspot integration is not always reliable.

Bottomline: Fantastic platform that efficiently manages business communication processes.

Key Information:


Andy Powell, Kevin Mann




Atlanta, GA

Number of Employees


Number of Customers



Andy Powell


100 Peachtree Street, NWSuite 2700 Atlanta, GA 30303


+1 877-893-7636



What is the price range for CallRail?

CallRail's pricing ranges from $45.00 to $145.00 per month. All plans come with a 14-day free trial.

What is CallRail API?

API stands for application programming interface. It enables you to integrate your custom software with CallRail so you can access and modify the data within your account.

What are some CallRail alternatives?


What is the difference between CallRail and Call Tracking Metrics?

CallRail's minimum price is $30.00 per month while Call Tracking Metrics is priced at $19.00 per month but charges usage fees for local numbers and minutes, making them a more expensive option. CallRail's Starter plan includes 10 local numbers, 500 local minutes, and 100 text messages.

Does CallRail include PPC call tracking?

Yes, CallRail offers keyword call tracking which can be implemented on your website. When a customer visits your webpage through an online search, they are assigned a specific phone number. When customers call, the call tracking system tells you which keyword(s) and pages they viewed while browsing.

How do I get in touch with CallRail support?

You can reach CallRail customer service by going to their website and clicking on "Contact Support" at the bottom of the page. It will prompt you to sign in and submit a ticket or you can read a range of help articles. Alternately, you can call them on weekdays between 9 am - 6 pm ET on 1 (888) 219-2787.