Marchex Reviews

Learn about Marchex's call tracking platform for small businesses. Includes info on Marchex, free trials, pricing, customer reviews and FAQs.

Updated on June 30th, 2020

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

Marchex is a call tracking software for small businesses. Marchex's features are designed for use in marketing and sales departments. Businesses use Marchex to grow their understanding of their customers.

Pricing:

Marchex Essential costs $500.00 a month, according to our research. For pricing on the Marchex Conversation, Media, and Ultimate plans, contact Marchex.

Marchex
Review:

Pros: It is affordable and easy to use. Customer service is good. The Call DNA function is great.

Cons: No virtual assistant or on-screen chats.

Bottomline: Marchex is an inexpensive, user-friendly option for businesses wanting to understand customers and improve their experiences.

Key Information:

Legal Name

Marchex

Founder

Russell C. Horowitz

Founding Date

Jan 01, 2003

Address

520 Pike Street, Suite 2000, Seattle, WA 98101, United States

Number of Employees

300

Number of Customers

2000000

Email

contactus@marchex.com

Telephone

1 (206) 331-3300

Website

https://www.marchex.com/

FAQs:

Where is Marchex located?

Marchex's headquarters is located in Seattle, Washington.

How do I get in contact with Marchex?

You can contact Marchex customer support at 1 (206) 331-3300.

Is there a Marchex free trial?

Marchex does not offer a free trial at this time.

What are some Marchex alternatives?