Marchex Reviews, Pricing, and FAQs
Learn about Marchex's call tracking platform for small businesses. Includes info on Marchex, free trials, pricing, customer reviews and FAQs.
Updated on November 28th, 2019
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Marchex is a call tracking software for small businesses. Marchex's features are designed for use in marketing and sales departments. Businesses use Marchex to grow their understanding of their customers.
Pricing:
Marchex Essential costs $500.00 a month, according to our research. For pricing on the Marchex Conversation, Media, and Ultimate plans, contact Marchex.
Review:
Pros: It is affordable and easy to use. Customer service is good. The Call DNA function is great.
Cons: No virtual assistant or on-screen chats.
Bottomline: Marchex is an inexpensive, user-friendly option for businesses wanting to understand customers and improve their experiences.
Key Information:
Founders | Russell C. Horowitz, John Keister, Ethan Caldwell, and Peter Christothoulou. |
Founded | 2003 |
Headquarters | Seattle, WA |
Number of Employees | 300 |
CEO | |
Address | 520 Pike Street, Suite 2000, Seattle, WA 98101, United States |
Phone | +1 206-331-3300 |
Website |
News & Activity:
Date | News or Activity |
|---|---|
January 28, 2019 | Roth Capital Upgrades Marchex On Improving Fundamentals, Compelling Valuation |
November 30, 2018 | Marchex Acquires Callcap For Call Monitoring And Market Reach |
November 9, 2018 |
FAQs:
Where is Marchex located?
Marchex's headquarters is located in Seattle, Washington.
How do I get in contact with Marchex?
You can contact Marchex customer support at 1 (206) 331-3300.
Is there a Marchex free trial?
Marchex does not offer a free trial at this time.
What are some Marchex alternatives?
Customer Reviews:
I've previously used Marchex which integrates very well via API to an excel datacube. A little more complex than a simple spreadsheet, but if you can find someone to build it out, it'd automate all your reporting into a giant pivot table that could be segmented in numerous ways.
We use Marchex and I couldn't be happier. It does everything I need it to and it's not confusing.