Marchex is a call tracking software for small businesses. Marchex's features are designed for use in marketing and sales departments. Businesses use Marchex to grow their understanding of their customers.
Marchex Essential costs $500.00 a month, according to our research. For pricing on the Marchex Conversation, Media, and Ultimate plans, contact Marchex.
Pros: It is affordable and easy to use. Customer service is good. The Call DNA function is great.
Cons: No virtual assistant or on-screen chats.
Bottomline: Marchex is an inexpensive, user-friendly option for businesses wanting to understand customers and improve their experiences.
Number of Employees
520 Pike Street, Suite 2000, Seattle, WA 98101, United States
News & Activity:
News or Activity
January 28, 2019
November 30, 2018
November 9, 2018
Where is Marchex located?
Marchex's headquarters is located in Seattle, Washington.
How do I get in contact with Marchex?
You can contact Marchex customer support at 1 (206) 331-3300.
Is there a Marchex free trial?
Marchex does not offer a free trial at this time.
Reviewed: Mar 01, 2016
I've previously used Marchex which integrates very well via API to an excel datacube. A little more complex than a simple spreadsheet, but if you can find someone to build it out, it'd automate all your reporting into a giant pivot table that could be segmented in numerous ways.
Reviewed: May 21, 2013
We use Marchex and I couldn't be happier. It does everything I need it to and it's not confusing.