Marchex Reviews, Pricing, Ratings and FAQs

Learn about Marchex's call tracking platform for small businesses. Includes info on Marchex, free trials, pricing, customer reviews and FAQs.

Updated on April 11th, 2019

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Marchex is a call tracking software for small businesses. Features target marketers and sales particularly. Businesses use Marchex to grow their understanding of their customers.

Marchex Pricing:

Marchex Essential costs $500.00 a month, according to SMBGuide research. For pricing on the Marchex Conversation, Media, and Ultimate plans, contact Marchex.

Marchex
Marchex Review:

Pros: It is affordable and easy to use. Customer service is good. The Call DNA function is great.

Cons: Interface outdated and disorganized. Difficult to troubleshoot problems.

Bottomline: Marchex is an inexpensive, user-friendly option for businesses wanting to understand customers and improve their experiences.

Marchex News & Activity:

Date

News or Activity

January 28, 2019

Roth Capital Upgrades Marchex On Improving Fundamentals, Compelling Valuation

November 30, 2018

Marchex Acquires Callcap For Call Monitoring And Market Reach

November 9, 2018

Marchex Acquires Telmetrics For Call Center Analytics

Marchex Key Information:

Founders

Russell C. Horowitz, John Keister, Ethan Caldwell, and Peter Christothoulou.

Founded

2003

Headquarters

Seattle, Washington, US

CEO

Anne Devereux-Mills

Number of Employees

300+

Phone

1 (206) 331-3300

Address

520 Pike Street, Suite 2000, Seattle, WA 98101

Website

www.marchex.com

Marchex FAQs:

Is there a Marchex free trial?

Marchex does not offer a free trial at this time.

Where can I find the Marchex login?

Go to marchex.com and click "Sign in" in the top right corner of the homepage.

What are some Marchex alternatives?

Marchex Reviews:

Source

Review

imasellouttoo - reddit.com

I've previously used Marchex which integrates very well via API to an excel datacube. A little more complex than a simple spreadsheet, but if you can find someone to build it out, it'd automate all your reporting into a giant pivot table that could be segmented in numerous ways.

Realsan - reddit.com

We use Marchex and I couldn't be happier. It does everything I need it to and it's not confusing.