SilkRoad

A detailed review of SilkRoad's applicant tracking system and recruitment software with pricing, comparisons to competitors, and FAQs.

Updated on June 6th, 2022

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Updates:

Updated 20th of April 2022

We updated SilkRoad's pricing, added a review section, and comparisons to its top competitors.

SilkRoad provides cloud-based recruitment software and an applicant tracking system to businesses of all sizes. The platform's solutions enable customers to attract, find, develop, and retain quality candidates.

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Pricing:

SilkRoad's pricing is not available on their website. Interested users can visit the site's location page to find their area's contact information and get in touch with a consultant.

Review:

SilkRoad is a global recruitment platform that helps companies create and manage their hiring processes. The platform's solutions range from job distribution and employer branding tools to onboarding forms and integration capabilities.

SilkRoad caters to businesses of all sizes across the world, including North America, Europe, and Australasia. While more than 1,000 companies have found success using the site, the platform lacks advanced candidate communication and collaboration tools.

Pros:

  • Well-established businesses, such as EagleBank, Dairy Queen, and Cleveland Clinic have used SilkRoad's services.
  • The site distributes job posts to a network of major job boards and career sites for maximum visibility.
  • Users can create branded career portals to achieve consistent brand presence.
  • Other recruitment services include automated interview scheduling and candidate screening.
  • Users have access to onboarding forms, team integration tools, and multi-source feedback.
  • The site offers performance management software to help companies track their goals and simplify performance strategies.
  • SilkRoad integrates with a wide variety of HR, IT, marketing, and finance systems and apps.
  • The platform's global client services include HR strategy planning, consulting, business optimization, and training.
  • The site is available in 28 languages and has seven offices around the world.

Cons:

  • SilkRoad's pricing is not available on their website.
  • The platform does not offer a free trial.
  • The site lacks advanced collaboration tools and candidate communication.
  • There is no mobile app.

Reputation:

On G2, SilkRoad has a rating of 3.8 out of 5 stars based on more than 190 reviews. The majority of users praised the site's great integration capabilities, customization options, and good customer support. However, some reviewers were disappointed with the platform's lackluster mobile functionality and its "glitchy" scheduling features.

On TrustRadius, SilkRoad has a score of 6.5 out of 10 with mixed reviews, praising the site's ease of use but also noting its incomplete reporting tools. The platform also features various customer success stories on their website.

At-a-Glance:

Feature

SilkRoad

Price

Contact for quote.

Free trial

x

Applicant tracking (ATS)

Job distribution

Branded career pages

Integrations

Global recruiting

Onboarding tools

Mobile app

x

Customer support

Email and phone.

SilkRoad vs. Greenhouse
SilkRoad vs. Greenhouse:

Like SilkRoad, Greenhouse offers applicant tracking, job distribution, automated onboarding, and various integrations. While both platforms cater to businesses of all sizes, only SilkRoad offers global recruitment solutions. Neither site's pricing is available on their websites, but users can request a demo of Greenhouse's services.

SilkRoad vs. Greenhouse Comparison:

Feature

SilkRoad

Greenhouse

Starting price

Contact for quote.

Contact for quote.

Free trial

x

x

Applicant tracking (ATS)

Job distribution

Onboarding tools

Global recruiting

x

Customer support

Email and phone.

Email and phone.

SilkRoad vs. SmartRecruiters
SilkRoad vs. SmartRecruiters:

SilkRoad and SmartRecruiters are both global recruitment platforms with applicant tracking, job distribution, and integrations. However, only SilkRoad offers advanced onboarding tools and performance management services. In terms of an all-in-one hiring and onboarding solution, SilkRoad might be the better option.

SilkRoad vs. SmartRecruiters Comparison:

Feature

SilkRoad

SmartRecruiters

Starting price

Contact for quote.

Contact for quote.

Free trial

x

x

Applicant tracking (ATS)

Job distribution

Onboarding tools

x

Mobile app

x

Customer support

Email and phone.

Email and phone.

SilkRoad vs. BambooHR
SilkRoad vs. BambooHR:

While SilkRoad primarily offers recruiting and onboarding services, BambooHR is a more feature-rich solution with additional HR and payroll capabilities. For companies with large-scale hiring needs, SilkRoad might be the more attractive option, but BambooHR is great for small businesses in search of basic recruitment services.

SilkRoad vs. BambooHR Comparison:

Feature

SilkRoad

BambooHR

Starting price

Contact for quote.

Contact for quote.

Free trial

x

x

Applicant tracking (ATS)

Onboarding tools

x

Performance management

Mobile app

x

Customer support

Email and phone.

Email and phone.

Key Information:

Legal Name

SilkRoad Technology

Founder

Andrew J. Filipowski

Founding Date

Jan 01, 2003

Address

100 S. Wacker Drive, Ste. 425, Chicago, IL 60606

Number of Employees

520

Number of Customers

1800

Email

support@silkroad.com

Telephone

1 (866) 329-3363

Website

https://silkroadtechnology.com/

FAQs:

What is SilkRoad?

SilkRoad provides cloud-based recruitment software to businesses of all sizes. The platform's features include job distribution, branded career pages, onboarding tools, and performance management.

Is there a SilkRoad free trial?

SilkRoad makes no mention of a free trial on their website.

What is SilkRoad onboarding?

SilkRoad provides a range of onboarding services to streamline the hiring process, including online forms, a candidate dashboard, training, and compliance tools.