Cayan Review, Ratings, Pricing Info and FAQs

Learn more about Cayan payment solutions with customer reviews, ratings, pricing information and frequently asked questions.

Updated on January 14th, 2019

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Cayan is a payment solutions company that provides payment gateways to businesses. Cayan's payment solutions can be used in e-commerce stores or at physical locations.

Cayan Pricing:

Cayan does not list prices on their website, but other sources state that Cayan's payment processing fees start at 0.5% + $0.15 per transaction.

Cayan Key Information Table:


Henry Helgeson




Boston, MA


Henry Helgeson

Phone Number

1 (844) 278-7115


1 Federal Street, Boston, MA, 02110


Cayan FAQs:

What is the price range for Cayan payment software?

Cayan does not list prices on their website. Other sources state that Cayan's card processing fees start at 0.5% + $0.15 per transaction. For more detailed pricing, your business can request a quote from Cayan.

Can I use Cayan merchant services for my online store?

Cayan has an online payment gateway for e-commerce stores called Cayan credit card processing with is easy and fast for your online customers.

What is Cayan Genius?

Genius is Cayan's suite of commerce solutions for online and retail sales. The purpose of this suite of tools is to allow a Cayan merchant to provide a seamless and unified payment experience to their customers.

How do I access my Cayan login?

You can log into your Cayan merchant portal by going to and clicking "Login" at the top of the page.

Is there Cayan merchantware for reading credit cards?

Cayan sells credit card readers that can accept Cayan payments in a retail location. For example, the Genius Mini and the Genius Handheld are both affordable card readers that work with Cayan LLC software.

Cayan Reviews:




Paul G.


Provides quick transactions. Customer service used to be better than it is now.

Deborah M.


Integrates well with POS systems. The portals can be difficult to navigate.

Robert C.


This system is a breeze to operate and it makes card processing very easy.

Kate I.


A very fast system that allows us to accept payments without skipping a beat.

Val T.


I appreciate that this software is cloud-based and that the integrations all function so well.

Lester R.


The software works, but the cost is very high.

Butch T.


Cayan is a fast program and customer service has always been helpful.

Courtney T.


The layout is very easy to use and I can save customer data for future transactions.

Caroline C.


Great support and training when you need it.

Linda E.


We have never had problems with Cayan. Customer service has always been fast and professional.