iCIMS

Review:

iCIMS is a recruitment and onboarding platform designed to help companies attract, engage, hire, and advance top talent across the globe. With the site's host of candidate sourcing, tracking, and onboarding tools, businesses are able to streamline and optimize their hiring processes.

iCIMS' features include recruitment marketing, company branding tools, applicant tracking, text engagement, CRM, onboarding, analytics, and more. While the platform offers more nuanced solutions than some of its competitors, they do not have a live chat support feature.

Pros:

• Well-known companies, such as Uber, UPS, and Microsoft have used iCIMS' services to find, hire, and manage candidates.
• The platform offers AI-driven communication tools to optimize candidate engagement.
• The iCIMS Video Studio provides tools to create employee testimonial videos and video-integrated marketing campaigns.
• Other services include applicant tracking, interviewing and assessment tools, and robust analytics.
• Businesses can use the site's offer management software to create branded HR templates in multiple languages.
• The platform's onboarding software includes new hire forms, automated emails, and progress reports.
• iCIMS offers high-volume hiring and diversity recruiting services.
• The AI-powered digital assistant feature streamlines interviewing, screening, and communication processes.
• The iCIMS Opportunity Marketplace features upskilling tools, talent profiles, and text engagement.
• The site is available in multiple languages and offers global recruiting solutions.

Cons:

• iCIMS' pricing is not readily available on their website.
• The platform does not offer a free trial.
• The site lacks advanced collaboration tools and live chat support.

Reputation:

On G2, iCIMS has a rating of 4.1 out of 5 stars based on more than 460 reviews. The majority of reviewers praised the platform's built-in products, extensive candidate database, and user-friendly interface. However, some users were disappointed with the platform's customer service, and a few mentioned that the website can be difficult to navigate.

On TrustRadius, iCIMS has a score of 7.5 out of 10 with more than 125 positive reviews. Around 20 reviews were negative. The platform also has a 100% trust rating on ScamAdviser. Various customer success stories can be found on iCIMS' website.