Reviews, Pricing, and FAQs

Learn about’s reputation management service for businesses. Includes info on, free trials, pricing, customer reviews, and FAQs.

Updated on July 15th, 2019

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more is a reputation management platform for businesses.’s solutions include reporting and analytics, directory management and reputation scores. Businesses can use to improve their social media presence.

Pricing: does not list pricing on their website. You can contact here to get a tailored quote based on your business needs. Reviews

Pros: Excellent report tracking capability and great ability to generate online reviews.

Cons: Removing your personal data from's database may take up to 30 days.

Bottomline: A comprehensive and easy-to-use reputation management platform.

News & Activity:


News or Activity

August 21, 2018 appoints new CEO

Key Information:


Michael Fertik

Year Founded



Redwood City, CA

Number of Employees



Joe Fuca


1400A Seaport Blvd, Suite 401, Redwood City, CA 94063, United States


+1 800-888-0924





Andy L. –

We signed on with to help us manage our business listings for nearly 100 locations. Their support has been great, quick to respond, and very helpful with updates. There's no way our small staff would have been able to manage all of our listings across the web. has saved us countless staff hours, and we're happy to have partnered with them.

Cindy L. – is a fantastic resource for everything "internet" and a powerful partner in helping us maintain our online reputaion. You are great at what you we can focus on being great at what WE do.


What is is a reputation management platform that helps large multi-location businesses by monitoring and improving their reputation, and optimize customer experience both online and onsite.

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What solutions does offer?

  • Online Reviews.
  • Business Listings.
  • Directory Management.
  • Surveys.
  • Social Suite.
  • Actions.
  • Search Accelerator.

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How much does it cost to use does not list pricing on their website. You can contact them here to get a customized quote based on your unique business needs.

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Is HIPAA compliant?

Yes.'s products are HIPAA complaint, with employees required to complete HIPPAA.'s Business Associates Agreement is available upon request.

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Is there a mobile app for

Yes. has a mobile app called Reputation Live that is available for both Android and iPhone users.

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Is PCI compliant?

Yes. is PCI DDS 3.1 compliant.

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Is there a free trial?

A demo is available here. You will need to furnish some personal and business details. No credit card is required.

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What are some alternatives?