Zoho Mail Review

Compare Zoho Mail with Gmail, ProtonMail, and Microsoft Outlook. Includes a detailed review, pricing information, and frequently asked questions.

Updated on October 20th, 2021

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Zoho Mail is a secure email hosting service from Zoho. With Zoho Mail, businesses can have email addresses associated with their business website name. The mail platform can be used for team collaboration and it integrates seamlessly with Zoho CRM.

Our Pick

Zoho Mail

Create a secure business email account and organize your mailbox, share files, and manage tasks with this top-rated email solution.

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Affordable.

User-friendly.

Secure.

Pricing:

Plan

Monthly Pricing (billed annually)

Forever Free

Free

Mail Lite (5 GB /user)

$1.00 /user

Mail Lite (10 GB /user)

$1.25 /user

Mail Premium (50 GB /user)

$4.00 /user

Workplace

From $3.00 /user

Review:

Zoho Mail is an affordable and professional email service for small businesses. The free plan allows for up to five users and includes 5 GB of storage per user, but has a 25 MB attachment limit. The paid plans offer a range of useful features, including email routing, integrated calendars, collaboration tools, and mobile apps for iOS and Android.

Highlights:

  • Users have a choice of free and paid options and can sign up for a free trial of the Mail Premium plan.
  • The free plan allows for up to five users in an organization.
  • All paid plans include email hosting for multiple domains, offline access, and mobile apps for iOS and Android.
  • Advanced search features and automatic filters help users organize their inboxes.
  • The Workplace plan includes a file manager, presentation and meeting software, instant chat, and several collaboration tools.
  • Zoho Mail includes an integrated calendar, tasks, notes, and bookmarks.
  • Users have access to 24/7 support.
  • Integrations include other Zoho apps and Zapier.

Shortcomings:

  • The free plan has a 25 MB attachment limit.
  • Users needing more than 5 GB of storage have to upgrade their plan.
  • Some reviewers suggested the platform could do with more customization options.

Reputation:

Zoho is not accredited by the Better Business Bureau and has an F-rating on the platform. However, on G2, Zoho Mail received an average rating of 4.4 out of 5 stars, based on more than 380 reviews that are mostly positive.

At-a-Glance:

Feature

Zoho Mail

Free Options

Free plan; free trial for the Mail Premium plan.

Price

From $1.00 /user /mo., billed annually.

Integrated Calendar

Attachments

Up to 1 GB.

Email Routing

Tasks, Notes, and Bookmarks

Mobile Apps

Customer Support

24/7 phone and email.

Zoho Mail Vs Gmail
Zoho Mail vs. Gmail:

Compared to Gmail, Zoho Mail does not offer much storage but allows for much larger attachments (up to 1 GB compared to 25 MB). Zoho Mail is the more affordable option for a custom business email but is not as powerful as the Google product.

Zoho Mail vs. Gmail Comparison:

Features

Zoho Mail

Gmail

Free Options

Free plan; free trial of the Mail Premium plan.

Free version; free trial of paid plans.

Price

From $1.00 /user /mo., billed annually.

From $4.80 /user /mo.

Attachment Limit

25 MB to 1 GB, depending on the plan.

25 MB

Storage

From 5 GB to 50 GB /user.

From 15 GB to 5 TB /user, or as much as needed on the Enterprise plan.

Integrated Calendar

Customer Support

24/7 phone and email.

24/7 email, chat, and phone.

Zoho Mail Vs Proton Mail 420X320 20210909
Zoho Mail vs. ProtonMail:

ProtonMail offers more advanced security features than Zoho Mail, but Zoho Mail offers better collaboration features and more storage with its Mail Premium plan. Zoho Mail also allows for larger attachments with its paid plans than ProtonMail (up to 1 GB vs. 25 MB).

Zoho Mail vs. ProtonMail Comparison:

Feature

Zoho Mail

ProtonMail

Free Options

Free plan; free trial of the Mail Premium plan.

Free plan.

Price

From $1.00 /user /mo., billed annually.

From €5.00 /user /mo., billed annually.

Attachment Limit

25 MB to 1 GB, depending on the plan.

25 MB

Storage

From 5 GB to 50 GB /user.

From 5 GB /user; additional storage is available at a rate of €1.00 /mo. /GB.

Integrated Calendar

Customer Support

24/7 phone and email.

Contact form and email.

Zoho Mail Vs Microsoft Outlook 420X320 20210909
Zoho Mail vs. Microsoft Outlook:

Microsoft Outlook is available with Microsoft 365, which includes a better range of collaboration tools than Zoho Mail, including the creation of team sites and webinar tools. While users can send larger attachments with Zoho Mail, Microsoft 365 includes file storage on OneDrive of up to 1 TB.

Zoho Mail vs. Microsoft Outlook Comparison:

Feature

Zoho Mail

Microsoft Outlook

Free Options

Free plan; free trial of the Mail Premium plan.

Free plan (personal email); free trial.

Price

From $1.00 /user /mo., billed annually.

From $5.00 /user /mo.

Attachment Limit

25 MB to 1 GB, depending on the plan.

25 MB

Storage

From 5 GB to 50 GB /user.

50 GB /user + 1 TB of OneDrive storage for file storage and sharing.

Integrated Calendar

Customer Support

24/7 phone and email.

24/7 online support.

Key Information:

Legal Name

Zoho Corporation

Founder

Sridhar Vembu

Founding Date

Jan 01, 1996

Address

4141 Hacienda Dr., Pleasanton, CA 94588

Number of Employees

5000

Number of Customers

30000000

Email

sales@zoho.com

Telephone

1 (877) 834-4428

Website

https://www.zoho.com/mail/

FAQs:

Is Zoho email free?

Yes, Zoho Mail offers a free plan as well as a free trial of its Mail Premium plan. Interested users can also request a demo.

How do I log into my Zoho email?

You can access your Zoho email account from the Zoho home page.

Is Zoho Mail good?

Zoho Mail has great features with pricing that is affordable.

Who owns Zoho Mail?

Zoho Corporation owns Zoho Mail.

Is Zoho email secure?

Zoho Mail is secure and ad-free. Zoho Mail is EAR, TLS, and TFA authenticated.

What is Zoho Mail?

Zoho Mail is a secure email hosting service from Zoho. With Zoho Mail, businesses can have email addresses associated with their business website. The mail platform integrates seamlessly with Zoho CRM.

How do I get to the Control Panel in Zoho Mail?

Click "Control Panel" on the top right portion of your mailbox.

How do I create a business email on Zoho?

  1. Go to Zoho Mail's pricing page.
  2. Select a plan and click on "SIGN UP."
  3. Click on "sign up with a domain I already own."
  4. Enter your domain and click on "Add."
  5. Complete the online form with your details.
  6. Click on "PROCEED."
  7. Once you are satisfied that all the information you entered is correct, click on "Sign Up" and follow the prompts to verify your domain.
  8. You can then start adding users.

Is Zoho Mail encrypted?

Yes, Zoho Mail is encrypted using Transport Layer Security protocol.

Does Zoho have a free email service?

Yes, Zoho Mail is free for up to five users.

How do I sign up for Zoho Mail?

You can find the Zoho Mail sign-up form on the pricing page. You just need to enter some basic information and select a plan to get started.