Zendesk Support Reviews

Learn more about Zendesk Support with customer reviews, pricing, key information, and frequently asked questions.

5 min read • Last updated on November 16th, 2018

Zendesk Support is the Zendesk help desk software solution that businesses can use to manage their interaction with customers who need support. Zendesk support allows users to collaborate, chat, share screens, and more.

Zendesk Support Pricing:

Plan Name

Monthly Price

Essential

$5.00 /mo. per agent

Team

$19.00 /mo. per agent

Professional

$49.00 /mo. per agent

Enterprise

$99.00 /mo. per agent

Elite

$199.00 /mo. per agent

Zendesk Support Key Information:

Co-Founders

Mikkel Svane, Morten Primdahl, Alexander Aghassipour

Founded

2007

Headquarters

San Francisco, CA

CEO

Mikkel Svane

Number of Employees

2,000

Number of Customers

125,000

Phone Number

1 (888) 670-4887

Address

1019 Market St, San Francisco, CA 94103

Website

www.zendesk.com

Zendesk Support FAQs:

What is the price range for Zendesk Support?

Zendesk Support has monthly plans that range in price from $5.00 to $199.00 per agent per month.

Is there a Zendesk Support free trial?

Yes, you can access a Zendesk Support trial for a limited time by going to zendesk.com/support/pricing/ and clicking "Start my free trial."

Where can I find the Zendesk Support login?

You can log into you Zendesk Support account by going to zendesk.com/login/.

Zendesk Support Reviews:

Reviewer

Rating

Review

Jessica M.

4.5/5

This platform is surprisingly user friendly and easy for anyone to learn.

Jillian P.

4/5

Zendesk Support works well and does what it is supposed to do, but it does not have good integration with other common tools like Gmail.

Jolanda S.

4.5/5

Because of this software, we're able to provide better support to our clients in a fraction of the time.

Thamara P.

5/5

Zendesk allows us to interact with our customers and automate responses so that everyone saves time.

Phil C.

5/5

Once you have it up and running, Zendesk Support becomes a powerful knowledge base.