Vivint Security Reviews

Learn about Vivint Security's security systems for small businesses. Includes info on Vivint Security, free trials, pricing, customer reviews, and FAQs.

Updated on December 12th, 2019

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Vivint Security is a provider of premium small business security systems for businesses and homes. They offer smart control, doorbell cameras, and 24-hour monitoring, among other features.


Vivint's monthly monitoring fees range from $29.99 to $39.99, while its equipment costs range from $669.99 to $1,739.93 depending on the package you choose.

Vivint Security

Pros: Integrates with smart home devices such as Amazon Echo and Google Home.

Cons: No short-term contracts.

Bottomline: Vivint is a highly recommended security system with excellent monitoring equipment.

Key Information:


Todd Pedersen




Provo, UT

Number of Employees

5,000 - 10,000


Todd Pedersen


4931 N. 300 W., Provo, UT

Phone number

1 (877) 560-6050



How is Vivint security?

Vivint enjoys mostly favorable reviews. Vivint customers highlight its smart home automation and month-to-month payment options as its best features, while noting displeasure at its high monthly monitoring fees.

How much does Vivint security cost?

Vivint's monthly monitoring fees range from $29.99 to $39.99, while its equipment costs range from $669.99 to $1,739.93 depending on the package you choose.

What devices work with Vivint?

  • Smart Locks.
  • Smart Lights.
  • Nest.
  • Google Home & Home Mini.
  • Element Smart Thermostat.

Does Vivint check credit?

Yes, they do. Vivint will carry out background checks on prospective customers to assess their creditworthiness. A healthy credit score can get a customer a zero down alarm system upon agreeing to a contract, which is typically for three years at over $35 a month. A bad credit score will result in the customer paying some money upfront.

Does Vivint require Internet?

No. Vivint is one of the very few security providers that operate exclusively on cellular data. No internet connection is needed.

Who owns Vivint security?

Vivint was founded and owned by Keith Nellesen and Todd Pedersen in 1999, until The Blackstone Group acquired them in 2012.

Is Vivint Home Security Wireless?

Yes, Vivint is a completely wireless security system, using only cellular technology. This makes them less prone to hacks than other wire-based systems.

Does Vivint work with Ring?

No, Ring and Vivint offer their own security systems and are not compatible with each other.

Can I cancel Vivint?

  1. Submit a Notice of Cancellation in writing, including your date of notice, account number, intent to cancel, and a valid signature.
  2. Vivint will then review your notice and confirm the cancellation. They only allow you to cancel within three days of receipt of equipment, otherwise you will pay a fine.

How many years is a Vivint contract?

Vivint offers contracts that last between 42 and 60 months.

Customer Reviews:

Greg Jacobsen

Reviewed: May 15, 2018

Source: Facebook

Love the service! Have started to notice a lot more of there service trucks on the road and this company really making a difference. When I have an issue they come out as quick as possible sometimes even the same day! Have had the service for over 4yrs. Love it.

Scott Dufrene

Reviewed: Aug 22, 2018

Source: Facebook

Vivint did a great job installing my new monitoring system. Really like being able to use the app to get notifications and view cameras any time movement is detected around the house.

Jeremy R Arceneaux

Reviewed: Jan 29, 2018

Source: Facebook

Such an innovative company with top notch products. There just isn’t any comparison. Vivint has the best technology.

Tifanie Lewis Walker

Reviewed: Oct 12, 2018

Source: Facebook

absolutely love vivint and my experience so far is top nothch. cameras are crystal clear and im very pleased.

Kathy Rainey Pickerell

Reviewed: May 15, 2018

Source: Facebook

We've had Vivint for about 8 months and have been very happy. I love the cameras, and especially the doorbell camera. Service has been excellent. The installers were in and out within one day and were very professional. I also like the fact that I can control the temperature in my house from anywhere in the world just by using the app on my phone.