Vend POS Reviews

Learn more about Vend POS with customer reviews, ratings, pricing information and frequently asked questions.

Updated on December 5th, 2019

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

Vend POS is a popular point of sale software solution for small businesses. Vend can track inventory, generate reports, manage e-commerce stores and more.

Our Pick

Square Point of Sale

Easy to Set Up and Use

Sign Up Free

Automatically tracks customer purchases.

Used by more than 2 million businesses.

Robust reporting.

Pricing:

Plan Name

Monthly Price

Lite

$99.00

Pro

$129.00

Enterprise

Quote only.

Vend POS Reviews
Review:

Pros: Easy-to-use system that is great for managing inventory plus tracking and rewarding customer loyalty.

Cons: Performance is slow at times and add-ons can become expensive.

Bottomline: Vend is a user-friendly POS system that offers many integrations and is backed by a responsive customer service team. Suitable for small businesses.

Key Information:

Founder

Vaughan Rowsell

Founded

2010

Headquarters

Newmarket, Auckland, New Zealand

Number of Employees

200+

CEO

Alex Fala

Address

Level 1, 2-36 Nuffield Street, Newmarket Auckland, 1023 New Zealand

Phone Number

1 (844) 814-5409

Website

www.vendhq.com

FAQs:

How do I cancel my Vend account?

Click the "Delete your Vend account" button below your billing information. Follow the steps. An email confirmation will be sent once the process is complete.

How do you layby on Vend?

  1. Make sure the customer is added to the sale.
  2. Click 'Pay'.
  3. Type in the deposit amount.
  4. Choose the payment type.
  5. Click 'Layby'.
  6. Give the customer a receipt.

What is the price range for Vend POS software?

Vend ranges in price from $99.00 to $129.00 per month. Enterprise clients must request a quote for a broader range of services.

Does Vend POS credit card processing cover all major credit cards?

With Vend, you can accept payment from Visa, MasterCard, and American Express credit cards. You can also accept mobile payments from Apple Pay.

Does the Vend POS system come with hardware?

Vend does not sell POS hardware. The Vend software is designed to work on computers and mobile devices.

Customer Reviews:

Istrebityel

Reviewed: Aug 28, 2018

Source: Reddit

I heavily vetted Vend – it's a fantastic solution for retail-only, and I like the company itself. However, if you do business online as well, you're going to want to move towards omnichannel (i.e. buy online pick up in stores, buy online ship from stores, etc.) as soon as possible.

pauljmcampbell

Reviewed: Jan 14, 2018

Source: Reddit

Vend is a pretty good POS. It offers eCommerce, but its implementation is woeful. They also claim that Vend integrates perfectly with Shopify, which would be wonderful if it were true. My main problem with this is discount pricing. Vend implements discounts using pricebooks, which is cumbersome and separates the final price from the product itself. I can live with that, but the Vend Shopify integration does not apply to the discounted prices. When products are created in Vend, they are assigned an original price via markup or just by entering the desired price. As time goes on we need to discount the product so we have a price book in which we put the discounted price. Works ok in Vend but the price that is synchronised to Shopify is the original price, the price books are ignored. Altering the price in Shopify will break the sync. Am I the only one seeing this problem? Is there something I'm missing? Talking with Vend got me nowhere.

specialdivision

Reviewed: May 26, 2017

Source: Reddit

We are certified VEND Experts, and while we love the system, their eCommerce leaves a lot on the table as far as features. We had a client recently that we ended up building a custom solution for in this situation. Vend is one of the best POS systems on the market, so we always want to base everything on that, if possible.

tigzybear

Reviewed: Nov 18, 2017

Source: Reddit

Vend POS is so incredibly user friendly and dead simple to figure out. I watched the tutorial videos only go to "I don't know why I'm even bothering watching these" because it was so intuitive. The connection to Shopify has worked seamlessly and we've had no problems with our numbers or counts or anything on that side. All basic functions and inventory management is done on the Vend side and pushed to Shopify, leaving Shopify to do only ecom selling (which it excels at!).