Union Bank Reviews

Learn more about Union Bank - a regional bank that provides financial services to small business owners in 7 states. Includes customer reviews and FAQs.

Updated on November 4th, 2019

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Union Bank is a regional bank that provides a wide range of personal banking and financial services to small business owners in 7 states.

Rates and Fees:

Account Type

Account Activity Limits

Monthly Checking Minimum Balance

Monthly Service Charge

Business Basics Checking

Free for first 50 combined transactions / $0.40 per additional transaction thereafter

$3,000

$5.00

Business Extra Checking

Free for first 500 combined transactions / $0.40 per additional transaction thereafter

$10,000

$22.00

The cost to open a Business Basics Checking Account or Extra Checking Account is $100.00.

Union Bank
Review:

Pros: Various account types including money market and certificate of deposit (CD), monthly fees are waived if you maintain a daily balance with certain accounts.

Cons: Lower returns on certain accounts compared to other banks.

Bottomline: Union Bank provides small business owners with a variety of banking services, including online banking.

Key Information:

Founded

1864

Headquarters

New York City, New York

Number of Employees

10,001

CEO

Stephen Cummings

Address

1251 Avenue of the Americas, New York City, NY 10020

Phone number

1 (800) 238-4486

Website

www.unionbank.com/business

Reviews:

Source

Review

Michael Fauscette - socialmediatoday.com

Now in general the reason I've stayed with them as long as I have is pretty simple, they understand and deliver good customer service. I mean customer service in the old fashioned "this is my personal neighborhood banker" way, even when I'm 3000 miles from the closest branch. So recently I had an issue executing a transaction remotely, mostly due to some arcane banking rules. The initial customer service experience was surprisingly unhelpful and missed my expectations completely. I was shuffled around to many people and no one wanted to own solving my issues. After wasting a half a day or so on it, I tweeted in frustration. Now this is where things changed dramatically. The response to the tweet was almost immediate and moved to another more private channel where an escalation representative with 2 important attributes took over. That person had ownership of the problem until it was resolve AND the position power to get it resolved, even though it involved being creative about how to deal with things. The net, would I recommend Union Bank (and have I), without a doubt, yes.

SlickVerglas - reddit.com

Union Bank makes series of errors that send my account thousands of dollars overdrawn and do not make it easy or pleasant to fix. Would not reccommend them as a bank.

FAQs:

What is the Union Bank customer care number?

You can contact Union Bank customer service by calling 1 (800) 238-4486.

How do I set up online banking with Union Bank?

Go to the homepage and click on "Enroll in Online Banking" on the left-hand side, and then follow the prompts.

Where is the Union Bank headquarters?

Union Bank is headquartered in New York City.

Does Union Bank have online banking?

Yes. Go to unionbank.com to learn more.

Who is Union Bank owned by?

Union Bank is owned by MUFG Bank.

Where can I find Union Bank branches?

  • California.
  • Georgia.
  • Illinois.
  • New York.
  • Oregon.
  • Texas.
  • Washington.