Paychex Reviews, Pricing, and FAQs

Learn about Paychex's HR and payroll solutions for small businesses. Includes info on Paychex, free trials, pricing, customer reviews and FAQs.

Updated on June 26th, 2020

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Paychex provides payroll and human resources solutions for small to medium-sized businesses. Their solutions are customized for businesses with 1-9 employees, 10-49 employees, and 50+.

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According to our research, Paychex charges $3,364.50 per year (for 10 employees on a bi-weekly payroll) and $122.50 per year for 1099 and W-2 support.


In addition to providing payroll solutions, Paychex also provides human resources solutions. Paychex offers all of the standard features you can expect from a payroll solution, including additional features like workers' compensation, built-in timesheets, flexible and multiple pay schedules, garnishments, integrated pre-tax benefits, reimbursements, accounting and time-tracking integrations, paperless employee onboarding, digital paystubs, and mobile access.

There are a few common features missing from this software solution, like overtime tracking, an employee database, and unlimited payrolls.

Paychex offers several unique features like minimum wage adjustments to tip credits, FICA tip credit for restaurants, federal R&D tax credit, the ability to pay contractors, new hire reporting, digital signatures, the ability to collaborate with team members, calendar syncing, chat support, payroll reminders, and an activity dashboard.

Paychex offers similar features to Patriot Software, which charges $10.00 per month plus $4.00 per employee. Our top-rated software solutions, Gusto and Zenefits, charge $39.00 per month plus $6.00 per employee, and $8.00 per month plus $6.00 per employee, respectively.

Overall, Paychex provides a number of services that will benefit businesses of any size. Depending on what you are quoted, it could be an excellent payroll solution if the lack of overtime tracking and having an employee database is not a problem.

Key Information:

Legal Name

Paychex Inc.


Blase Thomas Golisano

Founding Date

Oct 01, 1971


911 Panorama Trail, South Rochester, NY 14625 United States

Number of Employees


Number of Customers




1 (833) 299-0168



How much does it cost to use Paychex?

Paychex does not list pricing on their website. You can contact Paychex for a quote based on your business needs.

How do I delete an employee on Paychex?

  • Click Administration > Forms & Documents > Employee Documents & Links.
  • Select the employee you want to remove.
  • Select Links from the View: drop-down menu.
  • Click Remove for the employee link that you want to remove.

What is Paychex?

Paychex is an HR and payroll platform for small and medium-sized businesses.

What features does Paychex offer?

What employee benefits does Paychex handle?

  • Group Health Insurance.
  • Individual Health Services.
  • Retirement.
  • Financial Wellness.

Why should I get a Paychex HR professional at my business?

Paychex HR professionals specialize in the employee life cycle, including employment regulations, and can make a valuable addition to your team for less than the cost of a new hire.

What role will a Paychex HR professional play at my business?

  • Hiring and managing employees.
  • Creating an employee handbook.
  • Employee benefits orientation.
  • Employee training.
  • Annual enrollments
  • Employee termination.
  • Workplace safety.
  • Regulatory updates​​​.

What business insurance does Paychex assist with?

What payroll payment methods does Paychex use?

  • Direct deposit.
  • Same day ACH capability.
  • Pay cards.
  • Paper check delivery.

Is there a Paychex free trial?

No, Paychex does not offer a free trial at this time.