OnPay Inc., also known as Payroll Center, is an online full-service payroll solution for small businesses. It is known for its ease of use and ability to run payroll fast and efficiently, automate taxes, and perform HR tasks to simplify workflow.
$36.00 + $4.00 per employee
Pros: Easy-to-use interface, automates filings and tax returns, great customer support.
Cons: Setup is challenging at first. No mobile app.
Bottomline: An affordable payroll processor that allows small businesses to handle tax payments, filings, compensation, and reports efficiently.
Robert Griswold, John McDowell
Number of Employees
Number of Customers
1230 Peachtree Street NE, Suite 1250, Atlanta, GA 30309
News & Activity:
News or Activity
February 20, 2019
December 26, 2018
December 12, 2018
I recently switched from Gusto to OnPay. It’s a bit cheaper and a lot faster (deposits in 2 business days instead of 4, contractors & employees. OnPay would probably do your onboarding and setup as well.
I recently changed over to OnPay from a much larger competitor who has been a total nightmare. My prior payroll company had made a big mess of my payroll and state taxes, a mess I am still trying to clean up. The process of changing from one company to the other mid-year was fairly complicated. Kelly at OnPay was a total pleasure to work with, and has helped me through every step of this process. I couldn't be more pleased with OnPay and their willingness to educate and explain the steps we've taken to get set up. So far, I'm totally pleased with Onpay and their services and would highly recommend them.
I started my own business a year ago, and choosing OnPay to handle my payroll was one of my better decisions. The price is within budget, their website is simple and easy to use, and they handle your payroll taxes too. I would recommend them to other small business owners.
Onpay has done nothing but screwed me over the past year. From incomplete tax filings on multiple tax accounts to being so slow on responding to customer service tickets (most of the time you have to ask for things 2 or 3 times before they even help a little). This company even sent me tax documents for a company that isn't mine. Not good. There online system is good but this company really needs to rethink there customer support.
On pay has been really easy to use! It also saved us a lot of money. I looked at other companies that were going to do our payroll and they were 4x the cost in some cases...and they did not all handle your payroll taxes. Highly recommend this to any small business.
How much does it cost to use OnPay?
OnPay charges a base fee of $36.00 + $4.00 per employee, depending on the number of active employees you have per month. Your first month with OnPay is free.
What features are included in OnPay payroll services?
OnPay capabilities include employee self-onboarding, payment via direct deposit, debit card or check, automated payroll taxes, unlimited pay runs, and fast performance. OnPay also integrates with top accounting, HR, and time-tracking software. OnPay is fully PCI compliant.
Is there an OnPay app?
No, but OnPay's site is mobile-friendly.
How do I get in touch with OnPay customer service?
The OnPay customer service phone number is 1 (877) 328-6505 and you can reach them on weekdays between 9am - 8pm (ET). OnPay also has a Knowledge Center which can be found under Resources on their webpage.