OnPay Reviews

Discover more about OnPay - a top-rated payroll solution for small businesses. Includes OnPay pricing, reviews, and FAQs.

Updated on December 12th, 2019

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OnPay Inc., also known as Payroll Center, is an online full-service payroll solution for small businesses. It is known for its ease of use and ability to run payroll fast and efficiently, automate taxes, and perform HR tasks to simplify workflow.

Also Consider

Gusto Payroll Software

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No extra fees.

Made for mobile.

Auto tax filing and digital paystubs.

Pricing:

Option

Monthly Pricing

Base Fee

$36.00 + $4.00 per employee

Form W-2

$0.00 self-print or $5.00 + shipping fees when printed and mailed to you

Review:

OnPay is one of our top choices for payroll solutions. It provides all standard payroll software features, as well as extra features that clients might enjoy. It is excellent value for money compared to similarly-ranked software.

In addition to the standard features OnPay provides, the service boasts features that clients will enjoy such as workers' compensation and flexible payment schedules, not dissimilar to closely-ranked platforms such as Gusto and Zenefits.

There are a few features offered by OnPay that are nice to have as well, such as FICA tip credit for restaurants, contractor payments, bonus payrolls, and payroll reminders. A less common feature that OnPay and few other platforms offer are lifetime accounts.

OnPay provides more than a basic catalog of services for businesses, making it an excellent choice in terms of variety. There is only one relatively low cost that allows clients access to all features, making their service excellent value for money.

Key Information:

Legal Name

OnPay, Inc.

Founder

Jesse Burgess

Founding Date

Jan 01, 2009

Address

1230 Peachtree Street NE, Suite 1250, Atlanta, GA 30309

Number of Employees

125

Number of Customers

6999

Email

hello@onpay.com

Telephone

1 (877) 328-6505

Website

https://onpay.com/

FAQs:

How much does it cost to use OnPay?

The first month is free. Thereafter, OnPay charges a base fee of $36.00 per month, plus $4.00 per employee per month. Clients only pay for the number of active employees.

What features are included in OnPay payroll services?

OnPay capabilities include employee self-onboarding, payment via direct deposit, debit card or check, automated payroll taxes, unlimited pay runs, and fast performance. OnPay also integrates with top accounting, HR, and time-tracking software. OnPay is fully PCI compliant.

Is there an OnPay app?

No, but OnPay's site is mobile-friendly.

How do I get in touch with OnPay customer service?

The OnPay customer service phone number is 1 (877) 328-6505 and you can reach them on weekdays between 9am - 8pm (ET). OnPay also has a Knowledge Center which can be found under Resources on their webpage.

Customer Reviews:

roy_lobster

Reviewed: May 10, 2018

Source: Reddit

I recently switched from Gusto to OnPay. It’s a bit cheaper and a lot faster (deposits in 2 business days instead of 4, contractors & employees. OnPay would probably do your onboarding and setup as well.

Blake Pullen

Reviewed: Aug 17, 2017

Source: Facebook

I recently changed over to OnPay from a much larger competitor who has been a total nightmare. My prior payroll company had made a big mess of my payroll and state taxes, a mess I am still trying to clean up. The process of changing from one company to the other mid-year was fairly complicated. Kelly at OnPay was a total pleasure to work with, and has helped me through every step of this process. I couldn't be more pleased with OnPay and their willingness to educate and explain the steps we've taken to get set up. So far, I'm totally pleased with Onpay and their services and would highly recommend them.

Courtney Howard

Reviewed: May 02, 2018

Source: Facebook

I started my own business a year ago, and choosing OnPay to handle my payroll was one of my better decisions. The price is within budget, their website is simple and easy to use, and they handle your payroll taxes too. I would recommend them to other small business owners.

Sebastian Salas

Reviewed: Jan 20, 2018

Source: Facebook

On Pay is by far the best payroll service there is. Their customer service is top notch as well

Chris Hertzler

Reviewed: Jan 08, 2016

Source: Facebook

OnPay is fantastic. We have used them for our small business for several years. They get the job done perfectly every time. The service is super easy to use and the customer service in unbelievably friendly and prompt.