OnDeck Reviews, Pricing, and Frequently Asked Questions

Read about OnDeck Capital and find out what other business owners are saying. Includes ratings, customer reviews, and FAQs.

Updated on December 4th, 2019

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OnDeck is a capital company that specializes in loans for small businesses. OnDeck offers term loans of up to $500,000 and lines of credit of up to $100,000.

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Rates and Fees:

Loan Type

Interest Rate

Additional Fees

Term Loan

9.99% and up

2.5%–4% processing fee

Line of Credit

13.99% and up

$20 /mo. maintenance fee

OnDeck Reviews

Pros: Qualifying for a small business loan with OnDeck is fast and easy.

Cons: Rates may be high, particularly if you don't have an excellent credit score.

Bottomline: Borrowers trust OnDeck because they make the loan application process simple and efficient so that owners can add new capital to their businesses as soon as possible.

Key Information:


Mitch Jacobs




New York City, New York

Number of Employees



Noah Breslow


1400 Broadway Ave., New York, NY, 10018

Phone Number

+1 888-269-4246




What is the price range for OnDeck capital?

OnDeck term loans range anywhere from 2.5% to 5%. For lines of credit, there is a $20.00 per month management fee.

How are OnDeck loans different from bank loans?

OnDeck loans are designed for small businesses that need a financial boost in order to keep growing. Unlike bank loans with their high fees and rigid requirements, OnDeck capital can be tailored to your situation, and it's affordable for everyone.

Kabbage vs OnDeck

What is the difference between Kabbage and OnDeck?

Kabbage and OnDeck are both popular lenders, but OnDeck is able to offer lower rates and connect clients with larger amounts of capital for their business.

Is OnDeck a publicly traded company?

Yes. You can purchase OnDeck stock using the ticker symbol ONDK.

How does OnDeck rank among other small business loan companies?

Multiple consumer rankings put OnDeck among the top 10 small business loan companies in the USA, and suggest that OnDeck financing is one of the best alternatives to traditional bank loans.

Will we get an online account when my business gets a loan from OnDeck?

Once you've been approved for any OnDeck business loans, you will be able to set up your OnDeck login where you can view all of your account information. Your OnDeck login is a secure area that can be accessed through OnDeck.

Does OnDeck offer business loans near me?

OnDeck is headquartered in New York, but they offer business loans throughout the US and Canada. OnDeck does not have retail locations like a bank–you simply apply online and a loan officer will speak with you over the phone.

Customer Reviews:


Reviewed: May 08, 2018

Source: Yelp

We have had several loans with these guys and every transaction has been seamless and professional!


Reviewed: Oct 19, 2017

Source: ConsumerAffairs

We turned to OnDeck when we couldn't get any kind of loan for our new (18 months in operation) business. Their qualification requirements are much easier than traditional lenders.