Kabbage

Compare Kabbage to Ondeck and Funding Circle. Includes a detailed review, information on fees, and answers to common questions.

Updated on February 15th, 2022

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Kabbage, owned by American Express, provides small business funding as well as other financial services, including a business checking account and an online payment solution.

Updates:

Updated 19th of January 2022

We updated the review format and product information as well as company information, reflecting Kabbage's acquisition by American Express.

Updated 30th of January 2020

Made it easier to compare rates and terms among Kabbage, OnDeck and Funding Circle. Added info regarding the launch of Kabbage Payments.

Updated 18th of May 2020

Added Paycheck Protection Program (PPP) loan details and a further comparison to the popular small business lender Accion.

Loan Products:

Loan Type

Loan Amount

Payment Term

Monthly Fee

Line of Credit

$1,000.00 to $150,000.00

6 months

2%-9%

Line of Credit

$1,000.00 to $150,000.00

12 months

4.5%-18%

Line of Credit

$1,000.00 to $150,000.00

18 months

6.75%-27%

Other Products:

Product

Details

Kabbage Checking Account

Provided by Green Dot Bank; no monthly fee; up to $4.95 cash deposit fee; $25.00 payment order fee; balances up to $100,000.00 earn a variable interest rate of 1.1% APY.

Kabbage Payments

Payment processing solution; 2.25% transaction fee; limit of $10,000.00 per transaction.

Review:

Kabbage is a reputable alternative lender that was acquired by American Express in 2021. Financial products provided under the Kabbage brand target small businesses and include funding, a business checking account, and a payment solution.

The platform provides small businesses with fast and easy access to funds, but their fees can be very steep, which may make them a reasonable option for established businesses but less suited for startups. Overall, Kabbage presents a convenient short-term cash-flow solution.

Pros:

  • The application process for funding is quick.
  • Kabbage does not charge origination, documentation, or monthly maintenance fees.
  • There are no pre-payment penalties.
  • Kabbage offers 6, 12, and 18-month payment terms.
  • Borrowers have flexible access to funding with no obligation to use the entire amount they are approved for.
  • Kabbage has lenient qualification requirements.

Cons:

  • Potentially steep fees and short repayment terms make Kabbage less suited for startups.
  • Kabbage does not offer any incentive for early repayment.

Reputation:

Kabbage is owned by the well-known, reputable financial service provider American Express, which is accredited by the Better Business Bureau (BBB) and has an A+ rating on the platform.

On Sitejabber, Kabbage has a user rating of 3.5 out of 5 stars based on more than 300 reviews. Users reported the loan application process to be fast and easy but gave mixed feedback about the customer service.

Kabbage also received a 3.5 out of 5-star rating on Trustpilot, where it has more than 6,700 reviews. The user feedback is similar to that on Sitejabber, with the application and funding process generally being described as easy and fast, and mixed views about the quality of customer service.

At-a-Glance:

Online Dashboard

Mobile App

Lines of Credit

Term Loans

x

Customer Support

Phone and email.

24/7 Support

x

Autopay

Kabbage vs. Ondeck
Kabbage vs. OnDeck:

Kabbage offers lines of credit for as little as $1,000 and up to $150,000, compared to OnDeck's minimum of $6,000 and maximum of $100,000. With Kabbage, borrowers have more flexibility when it comes to lines of credit with several payment terms instead of just one, as offered by OnDeck. Unlike Kabbage, OnDeck also offers term loans.

Kabbage vs. OnDeck Comparison:

Feature

Kabbage

OnDeck

Loan type

Line of credit

Line of credit

Loan amount

$1,000 - $150,000

$6,000 - $100,000

Terms

6, 12, or 18 months

12 months

Cost

Monthly fees between 2% and 27%

APR from 35.9%

Repayment frequency

Monthly

Weekly

Kabbage vs. Funding Circle
Kabbage vs. Funding Circle:

Unlike Kabbage, Funding Circle offers several different loan products. While Funding Circle's minimum amount for lines of credit isn't as low as Kabbage's, their maximum amount is much higher at $250,000 compared to Kabbage's $150,000. Unlike Kabbage, Funding Circle charges an origination fee.

Kabbage vs. Funding Circle Comparison:

Feature

Kabbage

Funding Circle

Loan type

Line of credit

Line of credit

Loan amount

$1,000 - $150,000

$5,000 - $250,000

Terms

6, 12, or 18 months

6 months to 5 years

Cost

Monthly fees between 2% and 27%

APR from 10.99%

Repayment frequency

Monthly

Weekly or monthly

Kabbage vs. Accion
Kabbage vs. Accion:

Accion is more accessible to borrowers with poor credit scores than Kabbage, but the funding process can take time. What makes borrowing with Accion Opportunity Fund attractive is the community-based small business support it advocates and facilitates. Kabbage, on the other hand, is the better option if fast access to funding is needed.

Kabbage vs. Accion Comparison:

Feature

Kabbage

Accion

Loan Type

Line of credit

Term loan

Loan Amount

$1,000 - $150,000

$5,000 - $100,000

Terms

6, 12, or 18 months

12, 24, 36, or 60 months

Cost

Monthly fees between 2% and 27%

Interest rates from 5.99%

Features:

Similar to its close competitors OnDeck and Funding Circle, Kabbage offers an easy application process and a fast funding process. Among these, Kabbage stands out with its convenient mobile app and other financial products, including a business checking account and payment solution.

Key Products:

Kabbage Funding.

Borrowers can get lines of credit up to $150,000 and can expect a fast and easy application process and quick processing times. Kabbage Funding is suitable for short-term cash-flow needs, although fees can be quite high.

Kabbage Payments.

Kabbage's payment processing solution was launched in 2019 and is designed to help small businesses streamline their incoming payment processes. Features include a customizable URL, a user-friendly dashboard, invoicing, free customer support, and a competitive fee structure.

Kabbage Checking.

Kabbage offers an online checking account for small businesses, provided by Green Dot Bank. There are no monthly maintenance fees or minimum balance requirements, and in-network ATM withdrawals are free.

Key Information:

Legal Name

American Express Kabbage Inc.

Founder

Rob Frohwein

Founding Date

Jan 01, 2009

Address

730 Peachtree St. N.E., Ste. 1100, Atlanta, GA 30309

Number of Employees

250

Number of Customers

500000

Email

support@kabbage.com

Telephone

1 (888) 986-8263

Website

https://www.kabbage.com/

FAQs:

Is Kabbage a legitimate company?

The legitimate online lending company Kabbage was acquired by American Express in 2021.

Is Kabbage a SBA lender?

No, the only funding products Kabbage by American Express currently offers are lines of credit for small businesses.

Is Kabbage still lending?

Yes, following Kabbage's acquisition by American Express, Kabbage Funding was launched, which offers small businesses lines of credit up to $150,000.

Is Kabbage still processing PPP loans?

Kabbage by American Express does not offer PPP loans.

Who bought Kabbage?

Kabbage was bought by American Express.

Who owns Kabbage?

As of 2021, Kabbage is owned by American Express.

How does a Kabbage loan work?

The Kabbage business loan application process can be completed in minutes via the Kabbage online platform. If you're approved, you can access your Kabbage funding immediately. You'll be able to access your funds via your business bank account.

What is the monthly fee for a Kabbage loan?

The monthly fees for lines of credit from Kabbage range between 2% and 27%.

Should I use Kabbage?

It depends on the small loan that your business needs. However, Kabbage offers financing of up to $150,000 in one day. Other products offered by Kabbage include a business checking account and online payment solution.

What type of Kabbage loans are there?

Kabbage by American Express only offers lines of credit.

Kabbage

What are Kabbage's loan terms?

Kabbage offers 6, 12, and 18-month loan repayment terms.

Does Kabbage offer personal loans?

No, Kabbage does not offer personal loans.

Who are Kabbage's biggest competitors?

Is Kabbage or OnDeck the better lender for your business?

Both Kabbage and OnDeck are popular lenders. See our comparison of the two.

Who is the founder of Kabbage?

Kabbage was co-founded by Rob Frohwein, Catherine Petralia, and Marc Gorlin in 2009.

How do I get in touch with Kabbage customer service?

Kabbage customer service is available via phone and email.