HotJar Reviews, Pricing, and Ratings

Learn about HotJar’s business intelligence software for businesses. Includes info on HotJar, free trials, pricing, customer reviews, and FAQs.

Updated on February 24th, 2019

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

HotJar is a business intelligence platform for businesses. HotJar’s solutions include heatmaps, visitor recordings, conversion funnels and form analysis. Businesses can use HotJar to improve their website visitor experience.

HotJar Pricing:

Plan Name

Monthly Pricing

Basic

$0.00

Plus

$29.00

Business 20,000

$89.00

Business 50,000

$189.00

Business 120,000

$289.00

Business 400,000

$589.00

Agency

Request Quote

Hotjar
HotJar Review:

Pros: Excellent heatmaps and recordings to monitor user interaction.

Cons: Form tracking is unreliable.

Bottomline: Superb all round tool for analytics.

HotJar Key Information:

Founder

David Darmanin

Year Founded

2014

Headquarters

Saint Julians, Malta

CEO

David Darmanin

Number of Employees

50+

Number of Customers

350,000+

Address

3 Elia Zammit Street, Saint Julians 1000, Malta

Website

www.hotjar.com

HotJar FAQs:

What is HotJar’s price range?

HotJar plans range from $0.00 to $589.00 per month. If you want an Agency plan, you can contact HotJar here to get a quote.

Is there a HotJar free trial?

A free 15-day trial is available here. You will need to furnish some personal and business details. No credit card is required.

Where can I find the HotJar login?

You can go to www.hotjar.com and find the “Sign In” at the top right corner of the homepage.

What are some HotJar alternatives?

Reviews of HotJar:

Source

Review

Josh_CarterPDX - ycombinator.com

We use Hotjar recordings to see what people see from various regions. It's pretty useful in that we can see how the page loads for users outside of the US. But beyond that, we can see what they interact with on the page.This seems useful from a very high level, but if someone wants more data points I'm sure they would use something more robust.

Ordinaryperson - ycombinator.com

We use HotJar at work, and it's super useful to see heatmaps of what people click on and what they ignore.

Roccosen - ycombinator.com

HotJar (www.hotjar.com) has been amazing. It shows how my visitors behave. I can see what they read and what links they click via a video recording. Best thing about HotJar, I found a critical bug that costed me a customer. It turns out <input type=”date”… does not work in Firefox. One customer was signing up but couldn’t get the date to populate because the calendar did not pop open on Firefox. He quickly abandoned the sign up process :(