HireRight Reviews

Learn more about HireRight - a background screening service for companies of all sizes. Includes HireRight reviews, ratings, and info on the HireRight process.

5 min read • Last updated on September 12th, 2018

HireRight is a background check software solution for organizations of all sizes. The software enables HR to efficiently manage and implement employee screening, drug testing, and other services.

HireRight Key Information Table:

Founder

Alexandra Kelly

Founded

1995

Headquarters

Irvine, CA

CEO

Guy Abramo

Number of Employees

1,000-5,000

Number of Customers

40,000

Phone Number

1 (949) 428-5800

Address

3349 Michelson Dr, Suite 150, Irvine, CA 92612

Website

www.hireright.com

HireRight Pricing:

Plan Name

Monthly Pricing

Economy

$39.95 /mo.

Advantage

$69.95 /mo.

Advantage Plus

$79.95/mo.

HireRight FAQs:

What is the price range for HireRight?

HireRight pricing ranges from $39.95 to $79.95 per month depending on your business needs.

What is the HireRight background check process like?

The HireRight background check is not meant to be invasive or "dig up dirt" on a candidate. The purpose is to verify prospective employees' identities and ensure that they do not pose a risk to colleagues and/or customers.

What does HireRight check for?

A HireRight background check investigates a candidate’s background based on criteria determined by the employer. A background check may include employment, education, criminal records, credit history, motor vehicle, and license record checks. The average HireRight background check takes between two and four business days to complete.

What is HireRight Express?

HireRight Express is an intuitive web interface that allows employers to create a HireRight account and place an order immediately. Once an account is created, employers can gain written consent from an applicant, implement and view a background check quickly and easily.

Where do I find the HireRight customer login page?

On the main website, click login in the top right corner to access your HireRight account.

How do I get in touch with HireRight customer service?

You can contact HireRight customer service by calling 1 (866) 521-6995 in the US or sending an email to customerservice@hireright.com.

How many HireRight locations are there?

In North America, HireRight has offices in California, Tulsa, Nashville, Charlotte, Canada, and Mexico. There are also HireRight offices in the UK, Europe, and Asia.

HireRight Reviews:

Reviewer

Rating

Review

Vicky S.

3/5

We have been using HireRight for about a year and everything seems to be going smoothly more or less. I think there’s a balance between getting the check done quickly and getting it done thoroughly. Sometimes I wish a stronger attempt was made at confirming information, instead of just writing it off as completed without actually confirming some of the details provided by a candidate.

Michelle S.

5/5

HireRight is extremely easy to use. I used it several times when I was completing background checks on new hires. It was very easy to navigate through and you also would get the results of the background check back very quick.

Jess P.

3.5/5

I like that I can batch upload to the program to blast out invites for personal info rather than initiating one by one. I like the automation. The reporting leaves much to be desired. For instance there is no email address on reporting - it makes reconciliation in the instance that you are doing batches a bear.

Liz N.

5/5

I love that HireRight is integrated with our Taleo ATS. It makes requesting and accessing reports very easy.No extra logins to remember. The turnaround time from HireRight has been great overall. Reports come back fairly quickly. And the few times that I've had an issue, I've been able to contact them and they were always able to resolve my issues quickly.

Phil P.

4.5/5

I love the simplicity and how the vendor walks you through in detail for each and every step. I also like how swiftly the results came and exceeded my expectations for how long I'd have to wait. Everything about a background check that most people would dislike (digging up and adding in information you may not remember), which is really nothing that the vendor can really do about.

Rob G.

3/5

The background check dashboard is easy to use and follow, not too cumbersome or busy where it takes you several minutes to find what you need or what you want to do. HireRight is actively involved with legal proceedings about selling information and having it be used in an inaccurate way, this is concerning. I cannot speak to this in great detail, but just heard of it from legal.

Katie K.

3.5/5

I like having the ability to create background check packages, based on our needs. The emails that HireRight sends to me, as the Administrator are helpful to stay current on timelines of various screenings. I don't have a relationship with our account representative. It would be beneficial if there were regular meetings scheduled to discuss updates and concerns.

Gregg F.

4.5/5

Integrates seamlessly with our ATS. Strong level of communication on timetables for completed reports. Keeps us up to date on changes in law/policy that affect our company.

Teri P.

5/5

That employees are emailed directions to complete the forms and I can track all of the process without having to chase down paperwork.

Madison M.

5/5

HireRight is a great background check software for your businesses needs. It’s extremely easy to use and delivers fast results.